Kingsleigh

Kingfield Road, Woking GU22 9EQ
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9.8 49 Reviews
  • Kingsleigh, Woking
Kingsleigh care home in Old Woking provides residential and dementia care on a permanent or short-term basis.

The home has many modern attributes and shared facilities for residents to enjoy, including comfortable lounges, a hair and beauty salon, cinema room and a bar. Outside there are beautiful, secure gardens that surround the home. On warmer days, residents can enjoy sitting in the sunshine on the large patio or listening to the water by the raised pond and fountain.

Kingsleigh runs an award-winning activities programme, with the physical and mental wellbeing of residents being one of its key priorities. The social calendar includes many outings and in-house entertainments, all tailored to the residents preferences.

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Care Provided by Kingsleigh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment

Good to Know

  • Person in charge
  • Kelly Kelleher (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Kingsleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,591
    • Self-Funded Residential Dementia Care from £1,681
    • RESPITE Self-Funded Residential Care from £1,591
    • RESPITE Self-Funded Residential Dementia Care from £1,681

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge. There
    are no additional fees for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Use of in-house cinema
    • Access to gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Kingsleigh to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Kingsleigh Reviews (49)

Total of 49, showing 1-20
9.8

Kingsleigh has a Review Score of 9.8 (9.780) out of 10, based on 17 reviews in the last 2 years. Over all time Kingsleigh has 49 reviews.

Overall Experience

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Review from Jean D (Daughter of Resident) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsleigh Care Home have changed our families life for the better, they have given mum the confidence to carry on with a positive outlook to life despite her dementia , enjoying all the activities, eating better, making friends and having some independence with wonderful caring staff. This in turn
means we no longer have to worry about her and can go back to being family and not carers.

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Review from Susan B (Daughter of Resident) published on 19 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have had my mum here for over a year and have had nothing but a positive experience. Management and Care staff go above and beyond with communication from the home being outstanding. There are always loving activities going on around the home and mum is taken out often to visit the local amenities.

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Review from Sue J (Sister of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and the carers do their best as they have many residents with different needs. There are many areas for residents to sit and socialise. There are lots of activities provided. We are always welcome as visitors at any time, but the staff are hard to find during weekends.

Reply from Samantha Debenham, Reviews Team at Kingsleigh

Thank you for taking the time to share your feedback regarding Kingsleigh. We truly appreciate your positive comments regarding the cleanliness of the home, the efforts of our staff, and the variety of activities and social spaces available for residents. It’s wonderful to know that you feel welcome as a visitor, and we strive to create an environment where everyone feels at home.

We also appreciate your constructive feedback regarding the availability of staff on weekends. We understand that this can be a concern, and we are always actively working to ensure that we have the correct balance of staff during the weekend. Your input is invaluable, and we will continue to improve this aspect of our service to better support both residents and visitors.

If you ever have any further concerns, we politely encourage you to reach out to the Home Manager directly who would be more than happy to listen to and address these efficiently and effectively.

Thank you again for bringing this to our attention. We are committed to providing the best care and experience possible and will continue to make improvements where needed.


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Review from Jeffrey C (Brother-in-law of Resident) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Compassionate, professional, and truly caring staff.


Kingsleigh Care Home has been a wonderful place for my sister-in-law. From the moment she moved in, we've seen such a positive change in her well-being. The staff are warm, attentive, and genuinely seem to care about each resident as an individual.

The home itself is clean, welcoming, and always has a calm, friendly atmosphere.


We've been impressed by the activities and social opportunities they offer-there's always something going on to keep residents engaged and connected. The communication with families is also excellent; we always feel informed and involved.


Most importantly, my sister-in-law feels safe, respected, and happy. We're truly grateful to everyone at Kingsleigh for the dignity and kindness they show every day.


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Review from Lynda H (Daughter of Resident) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic, so caring and enthusiastic. I don't know where they get their constant energy and cheerfulness from.
The entertainment is excellent and it's lovely to see everyone singing and dancing. Mum is a bit shy to join in but she enjoys watching everyone else.
It's such a relief to
know that mum is looked after so well and I'm always welcomed any time that I pop in to see her and always kept up to date with her health needs.
I think that all the staff do a wonderful job with such a range of needs to deal with, many thanks to everyone.

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Review from Susan K (Daughter of Resident) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is a long term resident and is always kept comfortable, clean, healthy and content. The care and expertise of the staff is second to none and they remain cheerful and approachable.
I have had a difficult few years and this has been an enourmous comfort to me.

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Review from D B (Niece of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

BRILLIANT - Staff and all the team have made 100% sure my Aunt has settled in and actually have improved her Physical and mental well being - she is back to my Aunt of 5 years ago.!! Nothing is too much trouble, They always have time for a smile and talk with her. In her words " the best thing i could
have done" after living alone for four years . They always keep the family fully informed and involved.

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Review from L D (Daughter of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is coming up to 98 and in need of 24 hour care. She's lived in Kingsleigh for a year now and is healthier and happier since being there. The staff are fabulous and she loves them. It's a relief for me knowing that she is so well cared for.

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Review from Sandra B (Daughter of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You have made my mum so welcome since she arrived in February and she seems to have settled really well
She loves all the entertainment that goes on and it was lovely that you took her out last week.
It was a difficult decision and time for us but seeing her happy we have made the right choice.
All
the staff are brilliant.Thankyou

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Review from Karen O (Daughter of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Kingsleigh since October 24.
The whole team are very friendly and helpful and made my Dad feel very comfortable from the start.
They make every effort to accommodate him and keep him happy.
Dad is very active and he is often accompanied on a walk or taken out for a walk.
Kingsleigh
have frequent entertainment that really helps to occupy him.
The care goes above and beyond expectation and we are very grateful to the staff for looking after him so well.

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Review from Nikki K (Friend of Resident) published on 7 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so impressed with the staff and opportunities that my dear friend has at Kingsleigh. Sadly she was no able longer to live alone and I was impressed with this care home from the start.
Lovely clean rooms with great facilities. Everyone is always keen to help and my friend seems happy and content.
Her live has much more variety now and she loves getting up for a regular dance. Two staff members in particular do such an amazing job at entertaining the residents. Thank you Kingsleigh for taking a weight off my mind.

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Review from Lynn G (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely pleased with the care mums is provided with. The staff are very enthusiastic and caring.
The entertainment is very good and the residents can sing and dance which is fantastic.
Mum is always clean and happy and that is all we can ask for.

Reply from Fiona Madder, Home Manager at Kingsleigh

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from S A (Daughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Kingdsleigh from hospital. The home manager and the team were reassuring and helpful. We as a family always felt Dad was well cared for. All the carers know him and the familiarity always seemed to settle Dad.

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Review from Lisa P (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities staff put in so much effort for the residents.
The open-door policy for resident's families to get involved I think is great.
The team leaders are excellent with communication regarding their family members.

Reply from Fiona Madder, Reviews Team at Kingsleigh

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.


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Review from Robert M (Son of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over two years and is a lot better looked after than when she had carers at home. I like the idea that it's her home and we can visit any time. Mum is hard of hearing so lives in a quiet world. She needs to be encouraged to join in the activities so I am very pleased when
I see her on Facebook joining in. All the staff are excellent.

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Review from Harrison G (Husband of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Kingsleigh nearly 4 and a half years now and from the first day she was admitted she has always been treated with the utmost kindness and care.
The management and staff are wonderful. 10/10.
A big thank you to Kingsleigh.

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Review from V C (Sister-in-law of Resident) published on 21 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If your looking for a care home for a loved one then Kingsleigh is the place for you. Having had knowledge of care homes in the past this one is like home from home. I take my hat off to the kind and caring staff who I call Angels. I can rest easy knowing that my sister in law is in safe hands. The
entertainment is second to none, there is always something going on. I really love this place and all the people who keep it running so smoothly.

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Review from K G (Daughter of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home and staff are very friendly and knowledgeable about my father's needs, he is extremely happy at the home, the home keeps me well informed and if anything does happen, they inform me immediately.

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Review from Jo W (Daughter of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Kingsleigh for over ten years. During that time, he has always been happy, safe and well cared for. We are so grateful to all of the team at Kingsleigh for everything they do for my dad every day, managing his complex needs and treating him with respect and kindness. We can never
thank them enough for everything they did during the pandemic, the team really did go above and beyond. The home is lovely and welcoming and my dad loves all the activities and social events. We receive regular updates and I am always able to speak to a team leader or manager when needed. It is lovely to have Dad near us and we are so pleased we picked Kingsleigh all those years ago.

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Review from Sue A (Daughter of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in your care for just over five months. I have found the staff to be caring and helpful and easy to relate to. There's a lot of activities and entertainment arranged which I think is good for the residents.

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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Kingsleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Kingsleigh is calculated as follows: ( (160 Excellents x 5) + (36 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 200 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsleigh is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

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Meet the Team (1)

Kelly

Kelly Kelleher

Job Title: Home Manager

I started my career as a care assistant and moved my way up the ranks. I joined Care UK in 2006 and was the deputy manager at Broadwater Lodge, another Care UK home, for seven years before moving to Kingsleigh.


I would describe myself as a people person with a passion for helping others. One of my favourite parts of the day is when everyone stops for ‘tea at 3’. It’s a chance to catch our breath after the busiest part of the day, and it gives us the opportunity to have some quality conversation time with residents.


I’ve been supported by other home managers to progress in my career, and I believe in doing the same now I’m at that level. Being able to help and develop colleagues is a great feeling, as is empowering them to make a difference in residents’ lives.


Frequently Asked Questions about Kingsleigh

What types of Care is Kingsleigh registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingsleigh have?

There are 67 Single Rooms.

What are the Facilities & Services at Kingsleigh?

Own Furniture if required, Close to Local shops, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsleigh to the centre of Woking?

1.0 mile(s) as the crow flies, distance by road may be significantly further.