
Mum has settled really well there. Staff all lovely and caring.Always a lovely welcoming feelingSandra B(Daughter of Resident/Service User)



Mum has settled really well there. Staff all lovely and caring.Always a lovely welcoming feelingSandra B(Daughter of Resident/Service User)



Kingsleigh care home in Old Woking provides residential and dementia care on a permanent or short-term basis.
The home has many modern attributes and shared facilities for residents to enjoy, including comfortable lounges, a hair and beauty salon, cinema room and a bar. Outside there are beautiful, secure gardens that surround the home. On warmer days, residents can enjoy sitting in the sunshine on the large patio or listening to the...
Care Provided by Kingsleigh
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Kingsleigh for full pricing details and T&Cs.
Contact Kingsleigh to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Kelly Kelleher (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (20)
Kingsleigh Reviews (55)
Kingsleigh has a Review Score of 9.6 (9.598) out of 10, based on 18 reviews in the last 2 years.
Over all time Kingsleigh has 55 reviews.
Mum has been a resident for over two years and is a lot better looked after than when she had carers at home. I like the idea that it's her home and we can visit any time. Mum is hard of hearing so lives in a quiet world. She needs to be encouraged to join in the activities so I am very pleased when I see her on Facebook joining in. All the staff are excellent.
The management and staff are wonderful. 10/10.
A big thank you to Kingsleigh.
If your looking for a care home for a loved one then Kingsleigh is the place for you. Having had knowledge of care homes in the past this one is like home from home. I take my hat off to the kind and caring staff who I call Angels. I can rest easy knowing that my sister in law is in safe hands. The entertainment is second to none, there is always something going on. I really love this place and all the people who keep it running so smoothly.
The care home and staff are very friendly and knowledgeable about my father's needs, he is extremely happy at the home, the home keeps me well informed and if anything does happen, they inform me immediately.
My Dad has been at Kingsleigh for over ten years. During that time, he has always been happy, safe and well cared for. We are so grateful to all of the team at Kingsleigh for everything they do for my dad every day, managing his complex needs and treating him with respect and kindness. We can never thank them enough for everything they did during the pandemic, the team really did go above and beyond. The home is lovely and welcoming and my dad loves all the activities and social events. We receive regular updates and I am always able to speak to a team leader or manager when needed. It is lovely to have Dad near us and we are so pleased we picked Kingsleigh all those years ago.
My mother has been in your care for just over five months. I have found the staff to be caring and helpful and easy to relate to. There's a lot of activities and entertainment arranged which I think is good for the residents.
Fantastic home, the staff are wonderful and always so happy, my mum is the happiest she has been since her diagnosis. Thank you manager and all the staff for giving my mum the best quality of life possible right now.
She has been welcomed and treated with kindness and respect from all the staff who she says are her friends.
There is always something going on for the residents if they wish to join in.
She likes living there in her flat as she calls it.
She is treated like an individual and the staff have been brilliant with her family as well.
Couldn't have chosen a better place.
I have been amazed and touched by the level of care and love displayed by the home staff. Both particularly and pastorally, the team are second to none. The standard of care offered to Dad makes me feel relaxed and confident, and I cannot recommend every single member of staff enough. Simply superb.
Thanks to all the team for their terrific caring support.
My mother of 88 years with vascular dementia went into Kingsleigh initially on three weeks respite. The carers overall were very nice and caring, did everything to make her feel welcome. The home is big, the decor and rooms are a bit dated and look tired. The residents are free to wander around, even in and out of each other's rooms. Some residents are bed-bound. People often pick up things and wander. There was not enough staff circulating corridors and checking rooms. When I visited mum in her room, other residents would come in, rarely saw carers in the corridors unless you called them. This home specialises in dementia yet when mum developed a urine infection causing a behavior change of agitation and aggression, she ended up falling one night unsupervised, taken to hospital bleeding from the head, which actually caused a small bleed to the brain. Within days the home said they could not take mum back as couldn’t care for her needs. Four weeks later mum is still in hospital with no alternative.
Thank you for your feedback. We’re grateful for your positive comments about our colleagues and we are pleased your mother felt welcome during her respite stay. With regards to staffing levels, I would like to assure you that we do a full dependency analysis for each resident which is used to plan...
Fantastic staff who have provided so much extra care and support through the COVID pandemic. I trust them to take care of my mum as best they can. I just wish the staff ratio was higher not just at Kingsleigh but with all elderly care home facilities. My only real complaint is my mum does not have her own toilet as there is a toilet opposite her room. I find it so undignified for her to have to share it.
Lovely environment. Excellent solution to Covid contact issues. Good use of technology to facilitate communication. Lovely dresses for the fashion show.
When my father arrived, the home made the transition very easy for both him and the family. He settled in very quickly and we all saw the wonderful care, love and support he was getting. Dad often said it was like living in a hotel. The carers work extremely hard, and yet they always had time for a little chat with him. The meals were wonderful, and we would sometimes arrange to join him for lunch and a glass of wine. To the family, it became home from home to us too. We were always welcomed with a smile. Kingsleigh is amazing, thanks to all the staff. It is always clean, welcoming and fresh. There is always some activity going on and I couldn't think of a more perfect place for my darling Dad to end his days. Thank you Kingsleigh!
My mum's care is extraordinary. The staff are caring, considerate, understanding and professional. They get to know each resident and family members and make the care home a place of hope by giving each resident quality of life until the end. The environment is stimulating and fresh, with lots of activities to encourage and entertain the residents. My family are extremely happy that |Mum is in the care of Kingsleigh.
So pleased that my mother spent her last 19 months in Kingsleigh. She was always shown the utmost care and respect and her dignity was always at the forefront. She was happy in her surroundings, staff were cheerful and always available to discuss with family members any concerns should you have any. Like others have said, you did on occasion see her in someone else's clothes and someone in hers but I believe this happens in most homes and I appreciate that with over 60 people to care for it can happen. In the main, this was not a problem. I did feel that it would be an idea to lock all rooms when not in their rooms as this would discourage other tenants with dementia from going in other people's rooms and taking things.
Thank you very much for your feedback - I’m extremely pleased to hear your positive comments about Kingsleigh. I am particularly grateful for your comments and ratings around the quality of care and dignity, your kind words are appreciated and will be passed on to the team. In regards to the...
I have found the service consistent regarding care and observation. I believe there is no key worker system? I feel key workers benefit the residents and can focus the family with confidence. The environment is a delight, great talking points and stimulating conversations. Activities and entertainment are great. Would maybe like more walking around encouraged for those who are timid or nervous about getting lost.
Thank you very much for your feedback – we’re delighted with your positive comments and scores. With regards to your feedback about a key worker system, I would like to assure you that our team leaders are responsible for supporting the residents on each of our suites. They are the main contact for...
Very good dementia care home. Plenty of activities. Kind and caring staff. Freedom to access day centre and gardens on one level. Excellent food.
A very nice Residential Home. Lovely staff who really care about their residents and the residents family. Always made to feel very welcome and nothing is too much trouble. Take time to talk to you about your relative and answer any questions you may have. Always let you know if there is a problem with your relative. Would recommend it to other people.
I have a lot of admiration for the things you do for the residents in your care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Kingsleigh.
Accreditations
There are no accreditations posted yet for Kingsleigh.
Meet the Team (1)

I started my career as a care assistant and moved my way up the ranks. I joined Care UK in 2006 and was the deputy manager at Broadwater Lodge, another Care UK home, for seven years before moving to Kingsleigh.
I would describe myself as a people person with a passion for helping others. One of my favourite parts of the day is when everyone stops for ‘tea at 3’. It’s a chance to catch our breath after the busiest part of the day, and it gives us the opportunity to have some quality conversation time with residents.
I’ve been supported by other home managers to progress in my career, and I believe in doing the same now I’m at that level. Being able to help and develop colleagues is a great feeling, as is empowering them to make a difference in residents’ lives.
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