Redcot Residential Care Home

We moved our mum into Redcot when it became clear she was unable to stay at home. From the initial visit and throughout her short stay (despite her stubborn resistance to any form of help!), the staff were always kind, caring and very patient. We were well informed about any changes to her condition or medication and found everyone happy to answer our questions. I will always be profoundly grateful for the care and compassion she (and I) received during her final days which made a difficult situation so much more bearable.

If things had been different I believe mum would have been happy to live at Redcot. It has a happy and homely atmosphere, the garden and views are lovely, there's a variety of activities for residents and the staff form a caring and professional team.

My Mother-in-law isn't very sociable, she is taken down to lunch each day which she enjoys but will not participate in any of the numerous activities put on for the residents. I know that we made the right choice by choosing Redcot which is our nearest Care Home.

My wife's uncle has settled into his new home in Redcot due I am sure to the happy and helpful nature of the staff .

He is getting used to living here and being cared for on a daily basis.

My mother has settled into Redcot very quickly. We can see she is being well cared for and safe. She very much enjoys the meals and activities they have daily. All staff members care kind and thoughtful and already now her every need. The family are very grateful for the care and attention she receives here.

The family are reassured that she is well looked after and any individual needs/requests are catered for.

My mother has been at Redcot since November 2022. She does now refer to Redcot as home which indicates how well she regards being there. She always praise the staff for being helpful and cheerful and enjoys the atmosphere with many opportunities for the residents to meet and share activities and outings. I would thoroughly recommend Redcot to anyone needing a caring environment to live in.

I was reluctant to put my father into a care home; however, since he's been a Redcot, he has flourished. The staff and management are superb, caring and supremely professional, lovely atmosphere. All the residents seem happy, grub's good

Have only been once as my sister as only recently moved in. My sister was happy and smiling as I have not seen for a long time. The home is so beautiful inside and out. We were made to feel very comfortable. Staffing very friendly and accommodating.

Thank you to all at Redcot for your care and attention.

The whole team at Redcott are great, my mother has been a resident for over 12 months. During that time she has been so well cared for. The new Manager is a fantastic professional and without doubt, Redcot is in great hands and the high levels of care will continue. We know my mother is in the the right place with the right people. Key to the success of Redcot and a perfect indicator of any well-run organisation is the fact that staff turnover is minimal.

Overall, a caring team and comfortable, organised set up. Redcot Residential Care Home is a nice place to live with plenty of effort to engage with residents. The grounds are very pleasant, especially to sit out in the warm weather.

Mum has been a resident for just over one year. The staff are very caring and friendly and Mum feels as though she is in a comfortable home rather than an impersonal hotel. She is encouraged to join in the multiple activities which keep her entertained and adds stimulation to her failing memory. We are very pleased she chose this home when living alone became lonely and too much for her.

My mother was only at Redcot for the last few months of her life but the staff made those months comfortable and enjoyable for her. We were very pleased with the level of care she received, the varied diet with plenty of cake and the interesting talks and activities.

We moved Mum from another Surrey care home, which was good, but wanted her nearer our location and Redcot met that requirement. As a huge bonus Mum loves it at Redcot, especially the entertainment and social aspect of the home. There is a warm and friendly atmosphere with all staff and residents and the location and grounds are superb. Changing or just choosing care homes for loved ones is a big emotional decision for a family especially the proposed resident too. At Redcot we felt comfortable from the beginning and the manager visited Mum at her previous home to understand her personal needs and also her care needs from the staff at that home. The manager hit it off with Mum from that meeting and that made the transfer and settlement at Redcot so much easier.

A well-organised care home that looks after residents extremely well. My wife has been much happier now she is being professionally cared for. All the staff are very friendly and very helpful. Visiting is very easy and convenient.

It is reassuring to know that we can come and go at any time we want to visit her, while also knowing that she is secure behind the door.

The relief that we, as a family, have that Mum is safe and well cared for is immense. She settled in more quickly than we could have hoped for, in spite of being a little reluctant to go. Her mental capacity has improved significantly since she is eating well and drinking more than whilst living alone. She says the food is wonderful, and certainly the home-baked cakes etc at tea time are delicious. She talks to everyone as though she has known them for years. I believe there are activities but I’m not sure how often she attends or participates. The view from her room is stunning so it’s a shame she can’t appreciate it as well as she might. As family, we can come and go as often as we want and we can take her out to lunch. The staff are kind and caring and she is getting to know them all. Overall, it has been an easy transition and a less stressful experience than it might have been.

We have received a warm welcome and excellent care and advice since the first day. The staff are most attentive and friendly. The warm, caring atmosphere leaves us confident that Mum is in good hands.

Mum had to go into residential care after the sudden death of my father. We live in Haslemere and always thought that Redcot had a nice feel about it, so it was our first choice for a care home for her. It has turned out to be a very good decision. She was made to feel very welcome and a valued member of the community from the start. The staff are all very caring and take a great interest in every resident. Mum had great-grandchildren who were always welcomed by the staff when they visited. Redcot is like one big extended family living in a great, big, family house. Mum made it to her 100th birthday, and her birthday party coincided with the making of a promotional video by friends of the elderly, so she became a social media star in the 21st century.