Ridgway Court

The staff and management have my everlasting thanks as my aunt had all but given up but is thriving again at Ridgeway Court.

Our mother is very well looked after and happy at Ridgway Court. The staff are all very friendly and caring. The outings are to interesting and varied places and try to cater to all tastes. The kitchen staff provide a good variety of meals, with plenty of choices.

Monthly reviews take place and they are helpful in dealing with any issues.

It is an amazing care home. As it is so small and the carers really get to know the residents it has a lovely family feel. My parents were there for 8 years and my mum still is. I know she is well looked after and safe and there are lots of outings and activities. I do think the communication can be poor sometimes and the diary not checked for medical appointments. Otherwise outstanding.

I highly recommend Ridgway Court and am very appreciative of the care and fond attention my father is receiving.

My father chose to move to a care home a few years after the death of my mother 20 years ago. He was 85 years old and in good health when he moved first to a very good facility in Guildford, and when that had to close, re-locating to Ridgway Court. He had pieces of his own furniture around him and his favourite pictures, photos and sentimental special things. My dad died recently, just before his 100th birthday. He was a difficult man to look after, but for 5 years the Ridgway staff always went out of their way to care for him sensitively, and listen and respond to him. They did their best for him in sometimes challenging circumstances. The manager was kindness itself to me as well, and my family are grateful for everything they did for my father.

My mother entered and has been cared for by Ridgeway Court residential care for 14 years, at first she had a very amenable nature and was very polite to the staff but sadly this changed and she was a very angry person.. this being said the staff was wonderful. Mum was cared for as well if not better than we could have managed ourselves. They have wonderful varied hot meals, the cook is excellent and all staff were exceptional, extremely welcoming and hospitable celebrating all of her birthdays not lest her 100th and 101st birthdays with elaborate cakes sadly she passed just 5 weeks shy of her 102nd. They became a part of our family unit. It is sad to say goodbye now that Mum has passed away, we highly recommend Ridgeway Court when considering a place for your loved one when the time comes to need care.

I would happily leave him with you whenever I am unable to look after him.

Only in July, I wrote a review of Ridgway Court which had been so welcoming to my mother. Since then she had a wonderful 96th birthday party, with all the residents gathered for a birthday tea, with a splendid cake and joined by family and friends, it was a genuinely lovely occasion which she really enjoyed. Sadly, in August she died, peacefully in her sleep. The staff were absolutely magnificent, keeping us fully informed and supporting us at all stages. The manager and her team then helped us with the necessary tasks, provided us with the information requested, and eased the whole process. Our family was so comforted that our mother's last months were happy, secure, and content, and we have no regrets at all about her time in the care of Ridgway Court. She had a long and fulfilled life well lived, and it ended in the best possible way it could have done, peacefully, quietly, and securely in the care around her. We cannot recommend Ridgway Court and its wonderful staff more highly.

My father moved to Ridgway Court in January following a number of weeks in hospital. As a family we instantly saw the care and professionalism of the home. From the very start the manager and assistant manager took personal ownership of our dad's care and we have seen him go from strength to strength. The home has such a positive and friendly atmosphere Dad has settled in so well and could not be happier. To see him as he is now is a testament to the Wey Valley Society and all the staff at Ridgway Court. On behalf of my family a very sincere thank you for all you have done for Dad.

Thank you all from the family.

I just wanted to thank all the staff at Ridgway Court for being so welcoming and friendly to my mother, who made the decision herself to move to a care home. It was a difficult decision for her, she has always been a very independent person. Living alone was, however, becoming a chore. She was worrying constantly about her house, which was getting her down, and being alone was also an issue. My sister and I visited a couple of times a week, but then the rest of the time she was lonely. Since moving to Ridgway Court, she has become much more active and alert and is back to her old self, full of chat and enjoying life once again. She greatly enjoys the company of others and the activities and outings. We, as visitors, are always welcomed to sit in her room or the conservatory. The staff could not be more friendly and helpful, always a smile and time for a chat. I am sure the move will give my mum more happy years to enjoy. Thank you all at Ridgway Court.

And for my mother - well she isn't lonely any more. Enough said!

Please pass on our total gratitude to the caring team, the kitchen team, the cleaning team and the management. You are doing a truly amazing job.

I cannot recommend Ridgway Court enough. My mum moved in last week after a long and arduous stay in hospital. I'm navigating the process and can hand on heart say that every single professional I've spoken to at Ridgway from Marketing, Management, and all the care staff within this wonderful organisation have all been welcoming, informative, and above all else friendly. My mum is happier than she has been in a very long time and I feel massively part of the process. I would say to anyone stepping into the care sector for a loved one, have a look around and speak to these special individuals. You will be comforted and reassured. Recommend 100%

Really good to see my father's friend enjoying life to the best of his ability and his family are very grateful to all the staff within the home.

My mother has been at Ridgway Court for 3 years now, during which time she has required a great deal of physical and emotional support. The staff constantly adapt to her needs and are a great support for me. I feel that she is well cared for in a small, friendly environment. During this Covid year, the team at Ridgway Court have made sure that I could visit my mother several times a week, either outdoors, or in the visiting pod. I am very grateful to the staff for all their efforts at this extremely difficult time.

My mother has been a resident at Ridgway Court for some three and a half years. She is very happy and content in the gentle environment created by the wonderful staff at Ridgway Court. I cannot fault the way my mother has been looked after, especially during these disturbing and worrying Covid 19 times. The manager, nursing staff, carers, cooks and ancillary staff all take responsibility and are always ensuring that the residents are happy and their needs are taken care of. As a daughter of a resident, I have always been listened to and all my requests have been acted on. A simple entertainments programme provides a change of scene for everyone once or twice a week. During the summer, the residents were able to get outside into the garden if they wished and enjoy the sunshine with a cup of coffee/tea and biscuits - my mother loves to sit outside, so this suits her fine. I would thoroughly recommend Ridgway Court and Abbeyfield Wey Valley to anyone thinking of long term residential care.

Ridgway Court provides a homely atmosphere and the many activities, entertainment and outings pre-Covid were greatly enjoyed. During lockdown, the staff have worked tirelessly to ensure the residents are safe and have allowed us to visit from a distance in the garden. They have also put on imaginative entertainment in the gardens. The caring and hard-working staff are a credit to this home.

My uncle has spent the last two months or so at Ridgway Court. In that time, he has settled in very well. Ridgway has a wonderfully warm and friendly feeling and the staff are tireless in their care, treating everyone with great dignity. The balance of residents and staff works very well together and there is a real sense of family between them with a lot of fun and laughter. The Christmas period was very special, many times I visited, I found everyone singing carols or old favourite songs. It is often very difficult when a relative has to go into care, but everyone at Ridgway has made this time as easy as possible. I would recommend them to anyone.