What types of Care is Ridgway Court registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Ridgway Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ridgway Court to the centre of Farnham?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Ridgway Court care home, 48-50 Ridgway Road, Farnham, Surrey GU9 8NW

Review from Gavin H (Son of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

My father is a recent resident and has just celebrated his 90th birthday here.
The staff are very caring and have gone out of their way to make him feel comfortable and at-home.
The garden is lovely and easy to access. There are activities throughout the week and a well organised excursion about

once month. A facility minibus means trips are both local and far ranging.
The food is really good, and care is taken to make sure there are always meals that my father will enjoy. Snacks and tea are provided throughout the day.
Visiting is easy and it has been a pleasure to get to know the regular carers and other residents.
I really appreciate how communicative the staff and management are, which has been reassuring and very helpful. I am kept informed of how he's getting on and his changing medical conditions, and feel well supported when making necessary decisions about care.
I highly recommend Ridgway Court and am very appreciative of the care and fond attention my father is receiving.

Reply from Mel Harris, Registered Manager at Ridgway Court

Thank you so much for taking time to share your kind words. We will pass these on to the team and they will be so pleased that both your father and yourself are happy with his care at our home. Best wishes from all at AWVS.

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Review from A A (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report

Overall Experience

My mother is very happy and well looked after.
The food is varied and appetising. The staff are very friendly and welcoming. Everywhere is clean and bright and the staff make a real effort to include all the residents in activities.

Reply from Melanie Harris, Registered Manager at Ridgway Court

I am so pleased that mom is happy at Ridgway. Thank you for your kind words and I will communicate this with all our staff.

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Review from P V (Daughter of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

My father chose to move to a care home a few years after the death of my mother 20 years ago. He was 85 years old and in good health when he moved first to a very good facility in Guildford, and when that had to close, re-locating to Ridgway Court. He had pieces of his own furniture around him and his

favourite pictures, photos and sentimental special things. My dad died recently, just before his 100th birthday. He was a difficult man to look after, but for 5 years the Ridgway staff always went out of their way to care for him sensitively, and listen and respond to him. They did their best for him in sometimes challenging circumstances. The manager was kindness itself to me as well, and my family are grateful for everything they did for my father.

Reply from Melanie Harris, Registered Manager at Ridgway Court

Thank you so much for your lovely review, I am so pleased that we were able to provide care and support to both your father and yourself. I will certainly let all the staff know of your kind words. I am so sorry for your loss.

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Review from H E (Son of Resident) published on 20 January 2025 Submitted via Website • Report

Overall Experience

My mother entered and has been cared for by Ridgeway Court residential care for 14 years, at first she had a very amenable nature and was very polite to the staff but sadly this changed and she was a very angry person.. this being said the staff was wonderful. Mum was cared for as well if not better

than we could have managed ourselves. They have wonderful varied hot meals, the cook is excellent and all staff were exceptional, extremely welcoming and hospitable celebrating all of her birthdays not lest her 100th and 101st birthdays with elaborate cakes sadly she passed just 5 weeks shy of her 102nd. They became a part of our family unit. It is sad to say goodbye now that Mum has passed away, we highly recommend Ridgeway Court when considering a place for your loved one when the time comes to need care.

Reply from Melanie Harris, Registered Manager at Ridgway Court

Thank you so much for your kind words which I will filter down to all the staff at Ridgway. She was a wonderful person and she will be sadly missed at Ridgway Court. I wish all the very best for your family, and if you want a slice of our wonderful cake pop in and see us.

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Review from Maggie S (Wife of Resident) published on 18 November 2024 Submitted via Website • Report

Overall Experience

Thank you for all the kindness and care you gave my husband when he stayed with you for a week of respite care.
It's not easy for him to stay with you because of his Parkinsons he is resistant to change!
You all welcomed him back having remembered him from a previous stay with you. Thank you again

for your care & understanding.
I would happily leave him with you whenever I am unable to look after him.

Reply from Melanie Harris, Registered Manager at Ridgway Court

It was a pleasure to have him back at Ridgway Court. We thank you for your kind words and look forward to seeing you again.

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Review from J C (Son of Resident) published on 9 October 2024 Submitted via Website • Report

Overall Experience

Only in July, I wrote a review of Ridgway Court which had been so welcoming to my mother. Since then she had a wonderful 96th birthday party, with all the residents gathered for a birthday tea, with a splendid cake and joined by family and friends, it was a genuinely lovely occasion which she really

enjoyed. Sadly, in August she died, peacefully in her sleep. The staff were absolutely magnificent, keeping us fully informed and supporting us at all stages. The manager and her team then helped us with the necessary tasks, provided us with the information requested, and eased the whole process. Our family was so comforted that our mother's last months were happy, secure, and content, and we have no regrets at all about her time in the care of Ridgway Court. She had a long and fulfilled life well lived, and it ended in the best possible way it could have done, peacefully, quietly, and securely in the care around her. We cannot recommend Ridgway Court and its wonderful staff more highly.

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Review from Richard M (Son of Resident) published on 3 April 2024 Submitted via Website • Report

Overall Experience

My father moved to Ridgway Court in January following a number of weeks in hospital. As a family we instantly saw the care and professionalism of the home. From the very start the manager and assistant manager took personal ownership of our dad's care and we have seen him go from strength to strength.

The home has such a positive and friendly atmosphere Dad has settled in so well and could not be happier. To see him as he is now is a testament to the Wey Valley Society and all the staff at Ridgway Court. On behalf of my family a very sincere thank you for all you have done for Dad.

Reply from Iain Looms, Marketing Manager at Ridgway Court

Thank you for passing on your kind comments. It is great to see your dad's improvement since moving into Ridgway Court and it is a pleasure having him as part of our great community. Best wishes from all at Ridgway Court and the Abbeyfield Wey Valley Society.

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Review from Alison G (Daughter of Resident) published on 21 September 2023 Submitted via Website • Report

Overall Experience

I just wanted to say a huge thank you to all staff at Ridgway Court for the wonderful 2 week 'holiday' my mum had with you in August. She thoroughly enjoyed her respite stay and is looking forward to returning. The staff were wonderful with Mum, the food was excellent, (as she told us many times!) and

she thoroughly enjoyed the company and activities, especially the canal boat trip. She has also stated that if the time comes where she would need to move into a care home Ridgway Court is the one for her!
Family visited Mum during her stay and were made very welcome by staff.
Thank you all from the family.

Reply from Melanie Harris, Registered Manager at Ridgway Court

We are thrilled that your mom enjoyed her stay with us, she made some lovely friends here and ensured that she took advantage of all the activities that were scheduled. Thank you for your kind words which I will communicate to all staff. We look forward to seeing her again soon.

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Review from Stephen R (Son of Resident) published on 21 June 2023 Submitted via Website • Report

Overall Experience

I just wanted to thank all the staff at Ridgway Court for being so welcoming and friendly to my mother, who made the decision herself to move to a care home. It was a difficult decision for her, she has always been a very independent person. Living alone was, however, becoming a chore. She was worrying

constantly about her house, which was getting her down, and being alone was also an issue. My sister and I visited a couple of times a week, but then the rest of the time she was lonely. Since moving to Ridgway Court, she has become much more active and alert and is back to her old self, full of chat and enjoying life once again. She greatly enjoys the company of others and the activities and outings. We, as visitors, are always welcomed to sit in her room or the conservatory. The staff could not be more friendly and helpful, always a smile and time for a chat. I am sure the move will give my mum more happy years to enjoy. Thank you all at Ridgway Court.

Reply from Iain Looms, AWVS Central Office at Ridgway Court

Thank you so much for your kind words. It has been a pleasure welcoming your mum into our small community at Ridgway Court and we are so pleased she has settled in so well and is enjoying her new home. All the very best from the manager and her team at Ridgway Court.

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Review from J F (Daughter of Resident) published on 25 May 2023 Submitted via Website • Report

Overall Experience

From day one my mother has been so happy at Ridgway Court, despite in previous years being determined that she would 'never go to a home'. The carers are absolutely wonderful, and nothing is too much trouble - they are so kind, they feel like my friends too!
I chose Ridgway Court because it immediately

felt like a true home to me, not pretentious or sterile, yet well organised and most competently run. And it smells like a proper home, of home-cooked food - soap- fresh air! I was also really pleased she could bring so many of her own things - being allowed to hang pictures all around her room has made it feel as if it is actually the same home she has always had.
For me personally just knowing that people are looking after her through her various day-to-day crises is such an immense relief; it's only with hindsight that I realise how much of a toll it was for me being on-demand 24/7 at a distance of 30 miles.
And for my mother - well she isn't lonely any more. Enough said!

Reply from Iain Looms, AVWS Central Office at Ridgway Court

Thank you for your kind words - Ridgway Court does have a special homely atmosphere and the staff and residents really do enjoy the unique feel it offers.
It is great to hear that your mum is happy and also the fact that you know she is enjoying her environment has helped your quality of life too. The care journey is very difficult for loved ones and at least now you can get back to being a daughter confident in the knowledge that your mum's care needs are taken care of.
Thanks again for your review.

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Review from Jenny N (Daughter of Resident) published on 18 July 2022 Submitted via Website • Report

Overall Experience

Thank you and huge virtual hugs to all your brilliant team. Mum is really content, happy and enjoying being with you. Every day myself and my sisters discover more delights, whether it's that mum had an arty afternoon in the sunny cherry red dining room, sitting reading on the terrace overlooking the

well-kept garden, and today I heard that she has the joy of spending time with two dogs that one of the managers brings in. The only thing that would make her happier is to have dad there. So we are now exploring what we never thought we'd consider. Thank you so much you are giving mum the best of care and us total peace of mind now and in the future knowing that we have another option if our trial of live-in care is challenging. Even if the care company are great and the thought of us having mum and dad home to worry about is a concern.
Please pass on our total gratitude to the caring team, the kitchen team, the cleaning team and the management. You are doing a truly amazing job.

Reply from Iain Looms, AWVH - Central Office at Ridgway Court

Thanks so much for taking the time to write your kind review - the team at Ridgway Court really appreciated reading your comments.

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Review from Rebecca P (Daughter of Resident) published on 20 January 2022 Submitted via Website • Report

Overall Experience

I cannot recommend Ridgway Court enough. My mum moved in last week after a long and arduous stay in hospital. I'm navigating the process and can hand on heart say that every single professional I've spoken to at Ridgway from Marketing, Management, and all the care staff within this wonderful organisation

have all been welcoming, informative, and above all else friendly. My mum is happier than she has been in a very long time and I feel massively part of the process. I would say to anyone stepping into the care sector for a loved one, have a look around and speak to these special individuals. You will be comforted and reassured. Recommend 100%

Reply from Iain Looms, AWVS Head Office at Ridgway Court

Thank you so much for your kind words - all our team will be so pleased to know your mum is settling in well and enjoying her home. We're also very happy to hear that you feel part of the process - that's our aim too, as the resident's loved ones are an integral part of life within AWVS.

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Review from Iain W (Friend of Resident) published on 7 May 2021 Submitted via Website • Report

Overall Experience

Staff really friendly and helpful and the residents seem to share a very active environment.
Really good to see my father's friend enjoying life to the best of his ability and his family are very grateful to all the staff within the home.

Reply from AWVS Head Office, Head Office at Ridgway Court

Thank you very much for taking the time to review us. The staff will be so pleased to hear your friends family are grateful for their hard work and their relative is happy and enjoying life in our home.
Kind regards, All at AWVS.

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Review from N H (Daughter of Resident) published on 21 January 2021 Submitted via Website • Report

Overall Experience

My mother has been at Ridgway Court for 3 years now, during which time she has required a great deal of physical and emotional support. The staff constantly adapt to her needs and are a great support for me. I feel that she is well cared for in a small, friendly environment. During this Covid year,

the team at Ridgway Court have made sure that I could visit my mother several times a week, either outdoors, or in the visiting pod. I am very grateful to the staff for all their efforts at this extremely difficult time.

Reply from Iain Looms, AWVS Head Office at Ridgway Court

Thank you very much for your review - our team of great carers will be so pleased to hear they have been a vital help and support to both you and your mum, particularly over the past year which has been so difficult. With all our vaccines now administered,we look forward to a better year ahead for everyone.

Best regards,
All at Abbeyfield Wey Valley Society

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Review from Sari S (Daughter of Resident) published on 8 December 2020 Submitted via Website • Report

Overall Experience

My mother has been a resident at Ridgway Court for some three and a half years. She is very happy and content in the gentle environment created by the wonderful staff at Ridgway Court. I cannot fault the way my mother has been looked after, especially during these disturbing and worrying Covid 19 times.

The manager, nursing staff, carers, cooks and ancillary staff all take responsibility and are always ensuring that the residents are happy and their needs are taken care of. As a daughter of a resident, I have always been listened to and all my requests have been acted on. A simple entertainments programme provides a change of scene for everyone once or twice a week. During the summer, the residents were able to get outside into the garden if they wished and enjoy the sunshine with a cup of coffee/tea and biscuits - my mother loves to sit outside, so this suits her fine. I would thoroughly recommend Ridgway Court and Abbeyfield Wey Valley to anyone thinking of long term residential care.

Reply from Iain Looms, AWVS Head Office at Ridgway Court

Thank you for taking the time to post your nice review, Sari - Ridgeway Court really does have a relaxed and homely feel, partly created by our care teams and partly by the lovely residents! Everyone at the home will be so pleased to read your comments and hear that both you and your mum feel supported and comfortable in their great care.
Thanks again, and best wishes from all.

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Review from Rosemary G (Daughter of Resident) published on 25 September 2020 Submitted via Website • Report

Overall Experience

My father has been a resident of Ridgway Court for just over a year. The staff are cheerful and welcoming and he settled well.
Ridgway Court provides a homely atmosphere and the many activities, entertainment and outings pre-Covid were greatly enjoyed. During lockdown, the staff have worked tirelessly

to ensure the residents are safe and have allowed us to visit from a distance in the garden. They have also put on imaginative entertainment in the gardens. The caring and hard-working staff are a credit to this home.

Reply from Iain Looms, AWVS Head Office at Ridgway Court

Thank you so much for your kind words Rosemary - we are extremely proud of the passion and dedication of our staff and its lovely to hear your father enjoys being part of the RC family!

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Review from Joanna S (Niece of Resident) published on 14 January 2020 Submitted via Website • Report

Overall Experience

My uncle has spent the last two months or so at Ridgway Court. In that time, he has settled in very well. Ridgway has a wonderfully warm and friendly feeling and the staff are tireless in their care, treating everyone with great dignity. The balance of residents and staff works very well together and

there is a real sense of family between them with a lot of fun and laughter. The Christmas period was very special, many times I visited, I found everyone singing carols or old favourite songs. It is often very difficult when a relative has to go into care, but everyone at Ridgway has made this time as easy as possible. I would recommend them to anyone.

Reply from Louise Arnold, Manager at Ridgway Court

Thank you very much for your kind words. We have enjoyed looking after your uncle over the last few months.

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Review from Charles M (Son of Resident) published on 11 January 2017 Submitted via Website • Report

Overall Experience

I feel that my father is very well cared for indeed, and that all the staff are very caring, very friendly, and entirely accommodating in every way. They all seem natural carers, and they are invariably well informed about my father's particular needs. It must take special people, to do all that they

do, and to always remain cheerful, which I think is a very important factor. The staff never seem to complain, although there must be plenty that they could complain about, and they have natural instincts for what is best for my father, both physically and mentally.
The home is always very clean, and nice and light everywhere.
As visitors, we are always made very welcome, which also makes a big difference.

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Review from Jill L (Daughter of Resident) published on 11 January 2017 Submitted via Website • Report

Overall Experience

Mum is happy in the care home, which offers a caring and courteous atmosphere. Residents are respected and their opinions listened to, and there is a lot of interaction and conversation between the care team and residents on an informal basis, not just when care tasks are being carried out.