I am extremely grateful to the management and all staff for the loving care and supportHelen H(Daughter of Resident/Service User)
The staff and management are always kind and treat mum with great dignitySharon M(Daughter of Resident/Service User)
Staff are always approachable and helpful. There is a real 'homely' atmosphereJanet T(Daughter of Resident/Service User)
I am extremely grateful to the management and all staff for the loving care and supportHelen H(Daughter of Resident/Service User)
The staff and management are always kind and treat mum with great dignitySharon M(Daughter of Resident/Service User)
Staff are always approachable and helpful. There is a real 'homely' atmosphereJanet T(Daughter of Resident/Service User)
Situated in the quiet village of Wormley, Surrey Hills is a 19th-century Victorian country manor that overlooks acres of natural beauty and is a privately owned care home, providing nursing care for 45 older people with dementia.
Acquired by CHD Living in 1989, Surrey Hills is located next to the famous King Edward's school, and is adjacent to its sister home, Surrey Heights, which was the former country home of novelist...
Situated in the quiet village of Wormley, Surrey Hills is a 19th-century Victorian country manor that overlooks acres of natural beauty and is a privately owned care home, providing nursing care for 45 older people with dementia.
Acquired by CHD Living in 1989, Surrey Hills is located next to the famous King Edward's school, and is adjacent to its sister home, Surrey Heights, which was the former country home of novelist and poet, George Eliot.
Offering a comfortable, inviting space for older individuals, Surrey Hills benefits from carefully designed interiors, unique infrastructure and beautiful views of the Surrey countryside.
With a primary focus on specialist dementia care, the skilled team at Surrey Hills strive to deliver person-centred care and companionship to those living with organic and induced dementia. Meanwhile, a secondary focus is given to residential, respite and nursing dementia. No matter the type of care offered, all residents can expect high-quality service in a friendly environment, allowing them to live their lives, their way.
Individually tailored activities and outings are offered to residents on a regular basis, and a variety of health and wellbeing services are offered on-site. Residents are able to choose between several relaxation spaces, too, from comfortable lounge areas to peaceful outdoor retreats.
Care is delivered to suit the needs of the individual, and a team of trained, compassionate staff give residents the care and attention they need with dignity and respect. To enhance and support the dementia care provided, planning is underway to modernise and develop a dementia care village.
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Care Provided by Surrey Hills
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 45 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Accreditations
Adopt A Grandparent
Facilities
Own Furniture if required
Smoking not permitted
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,500
N/A
Residential Dementia Care
From £1,500
N/A
Nursing Care
From £1,500
N/A
Nursing Dementia Care
From £1,500
N/A
Contact Surrey Hills to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Surrey Hills for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Review from Sharon M (Daughter of Resident) published on 11 March 2020 Submitted via Postal Review Card•
Overall Experience
Mum has been at Surrey Hills for nearly 3 years now and is very happy/settled there most of the time. She spent time in hospital last year, which was quite distressing for her, but she settled back in the home quite quickly. The staff and management are always kind and treat mum with great dignity...
Mum has been at Surrey Hills for nearly 3 years now and is very happy/settled there most of the time. She spent time in hospital last year, which was quite distressing for her, but she settled back in the home quite quickly. The staff and management are always kind and treat mum with great dignity and are also very kind and caring towards my concerns about mum and if any problems arise they are very quick to address them.
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Review from Susan F (Daughter-in-law of Resident) published on 6 August 2019 Submitted via Website•
Overall Experience
We recently attended the Barbecue that was held at Surrey Hills on 25th June. It was such an incredibly fun event. Mum was clapping and singing along to the live musician, it was a joy to see. The manager and all staff are to be congratulated on hosting such a fun fundraiser. We actually won...
We recently attended the Barbecue that was held at Surrey Hills on 25th June. It was such an incredibly fun event. Mum was clapping and singing along to the live musician, it was a joy to see. The manager and all staff are to be congratulated on hosting such a fun fundraiser. We actually won three prizes, but re-donated them so that more funds could be raised. The donut wall was inspired (delicious donuts as well). The staff worked really hard to ensure that residents not only ate very well with the tasty food that was on offer, but had a really good time as well. Mum was talking about it for days afterwards. Staff were dancing singing and taking part so that they ensured that this event was enjoyed by families and residents as well. Just a shame that the weather let us down. Looking forward to the next one!
Thank you once again to the manager and her fantastic staff.
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Review from Janet T (Daughter of Resident) published on 17 June 2019 Submitted via Website•
Overall Experience
My mother moved into Surrey Hills in early May 2019.
Myself and my family can't believe how quickly mum has settled in. We were able to choose the room we felt most suitable for mum. Mum was able to bring along her own furniture and all personal belongings. On the day mum moved in shelves,...
My mother moved into Surrey Hills in early May 2019.
Myself and my family can't believe how quickly mum has settled in. We were able to choose the room we felt most suitable for mum. Mum was able to bring along her own furniture and all personal belongings. On the day mum moved in shelves, pictures etc were put up in mum's room to help mum settle quickly. Mum has also had a birthday since arriving and a beautiful cake was made for her. Staff are always approachable and helpful. There is a real 'homely' atmosphere. An activities coordinator has recently been appointed and many future activities and outings are planned. I believe the home wishes to work together with residents and families to ensure consistent well-being is met.
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Review from Raymond & Susie F (Son of Resident) published on 10 April 2019 Submitted via Website•
Overall Experience
My mother lived with us for two years until ill health saw her admitted to hospital for 9 weeks in November 2018, where she became quite depressed. The change since she has resided at Surrey Hills is amazing. I was so happy to see that her mobility, appetite and outlook completely changed for the...
My mother lived with us for two years until ill health saw her admitted to hospital for 9 weeks in November 2018, where she became quite depressed. The change since she has resided at Surrey Hills is amazing. I was so happy to see that her mobility, appetite and outlook completely changed for the better. This is almost entirely due to the wonderful staff, all of which are very helpful, informative of mum's current condition, and very welcoming when we visit.
The environment is more like a domestic home, and a lot of credit has to go to the manager. The manager is extremely caring and genuinely passionate in her dealings with staff and family visitors and especially in her sympathetic handling and care of the residents in her charge. I cannot recommend this residential home enough. A big thank you to the manager and all of her staff.
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Review from Susan F (Daughter of Resident) published on 29 January 2019 Submitted via Postal Review Card•
Overall Experience
My mother went into Surrey Hills only 1 week ago, after 9 weeks in hospital where she got very depressed. I was very worried about how she would settle in but I really didn't need to. The staff are all so lovely, kind and helpful and nothing is too much trouble. My Mum has said she is happy there...
My mother went into Surrey Hills only 1 week ago, after 9 weeks in hospital where she got very depressed. I was very worried about how she would settle in but I really didn't need to. The staff are all so lovely, kind and helpful and nothing is too much trouble. My Mum has said she is happy there and is improving with her mobility, eating and is generally happy. It has been the best move I think.
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Review from S H (Daughter of Resident) published on 15 January 2019 Submitted via Website•
Overall Experience
My Mother came into the home only a few days ago. I came to visit her today and was overwhelmed with the kindness and welcoming staff.
Mum had been in hospital for 9 weeks and the change in her in the short time of her being in your home is amazing. I can't thank you all enough I am sure mum is...
My Mother came into the home only a few days ago. I came to visit her today and was overwhelmed with the kindness and welcoming staff.
Mum had been in hospital for 9 weeks and the change in her in the short time of her being in your home is amazing. I can't thank you all enough I am sure mum is going to be very happy with you.
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Review from Carey M (Daughter of Resident) published on 11 January 2019 Submitted via Website•
Overall Experience
My mother moved into Surrey Hills in January 2018 after living in another care home and then a period in psychiatric care due to her Alzheimer's. We are very happy with everything associated with Surrey Hills. The staff are lovely and friendly, are always available for a quick chat and most...
My mother moved into Surrey Hills in January 2018 after living in another care home and then a period in psychiatric care due to her Alzheimer's. We are very happy with everything associated with Surrey Hills. The staff are lovely and friendly, are always available for a quick chat and most importantly, mum settled in very well. The home is extremely clean and well decorated, with good facilities. The staff are well geared up to dealing with people with dementia (mum now has advanced dementia and they cope with her very well) and my sister and I are extremely happy with the service and care provided at Surrey Hills.
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No Rating
Review from Peggy K (Wife of Resident) published on 3 December 2018 Submitted via Postal Review Card•
Overall Experience
My husband has been at Surrey Hills since July 2017. He is well looked after and seems to be very fond of all the staff and carers. He enjoys his food and seems fairly content most of the time. Never asks to come home.
My husband has been at Surrey Hills since July 2017. He is well looked after and seems to be very fond of all the staff and carers. He enjoys his food and seems fairly content most of the time. Never asks to come home.
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Review from C S (Son of Resident) published on 3 December 2018 Submitted via Postal Review Card•
Overall Experience
Two years ago my Dad came to this home and each time I am more and more impressed. The staff look after the residents so well, that even when I visit they are so respectful to the families. Anything you require they will do for you. They always keep you informed about everything from the family...
Two years ago my Dad came to this home and each time I am more and more impressed. The staff look after the residents so well, that even when I visit they are so respectful to the families. Anything you require they will do for you. They always keep you informed about everything from the family resident to what is going on in the home. But apart from that, I am so happy that my Dad of 91 fits in so well and he is happy.
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Review from Diane P (Daughter-in-law of Resident) published on 23 July 2018 Submitted via Website•
Overall Experience
My Mother in law was in Surrey Hills for three years and the kindness and care was first class constantly. My husband and I never had any concerns about her welfare or treatment, the staff are superb. If only all care homes were like Surrey Hills we wouldn't have any worries about the treatment of...
My Mother in law was in Surrey Hills for three years and the kindness and care was first class constantly. My husband and I never had any concerns about her welfare or treatment, the staff are superb. If only all care homes were like Surrey Hills we wouldn't have any worries about the treatment of our elderly. The Home is always spotless but most importantly the residents are looked after with respect. Communication was brilliant, always kept informed. The staff are always welcoming and polite.
Sadly my mother in law has now passed, but we know she had the best care, and will always remember the staff with much fondness. Thank you.
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Review from James M (Wife of Resident) published on 16 May 2018 Submitted via Postal Review Card•
Overall Experience
Extremely lucky to have my wife resident here. The management and staff are first class, which gives me peace of mind over her care. My wife has been here five years and the care and compassion have been of the highest standard. I just can't thank them enough.
Thank you Surrey Hills.
Extremely lucky to have my wife resident here. The management and staff are first class, which gives me peace of mind over her care. My wife has been here five years and the care and compassion have been of the highest standard. I just can't thank them enough.
Thank you Surrey Hills.
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Review from R D (Son of Resident) published on 8 May 2018 Submitted via Postal Review Card•
Overall Experience
My mum has now been a resident at Surrey Hills for six years and throughout that time we have always been extremely happy with all aspects of the care that she is receiving.
I have full confidence that she is being cared for in a warm and friendly environment and I know that she is very happy...
My mum has now been a resident at Surrey Hills for six years and throughout that time we have always been extremely happy with all aspects of the care that she is receiving. I have full confidence that she is being cared for in a warm and friendly environment and I know that she is very happy there.
I am also very reassured that a member of staff will be in contact if there are any concerns over mum's health or wellbeing.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Meet our Manager, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Surrey Hills.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Surrey Hills to verify any information. View our terms and conditions. Surrey Hills has an Enhanced Service -what an Enhanced Service includes.
