Wey Valley House

Mike Hawthorn Drive, Farnham GU9 7UQ
Review Us
9.7 44 Reviews
  • Wey Valley House, Farnham
Wey Valley House is a charming care home that has been purpose-built and recently refurbished in order to suit the practice of professional care.

All the home's bedrooms are en-suite and residents enjoy having access to the home's gardens and a scenic river path, while also having access to a wide range of local amenities.

Carers support an active lifestyle with a range of events and activities, dedicated to supporting all areas of life and well-being for older people with care needs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1333 – £1415
  • RESPITE Self-Funded Residential Care: £1466 – £1466

Although the home has trained Dementia carers, it is not a specialised Dementia unit so each residents are assesses by their individual care needs.

These prices are only a guideline, please contact Wey Valley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Michelle Blower (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (0)

Parking

  • Small car park for staff and visitors.

Wey Valley House Reviews (44)

Total of 44, showing 1-20
9.7

Wey Valley House has a Review Score of 9.7 (9.697) out of 10, based on 21 reviews in the last 2 years. Over all time Wey Valley House has 44 reviews.

Overall Experience

  • 37
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Date Published

44
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Review from C P (Friend of Resident) published on 6 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the home there is a wonderful atmosphere- extremely clean and bright. The staff are amazing and certainly care for the patients. On seeing the laundry put away in the wardrobe was amazing- all very neatly ironed. The staff are a credit to Abbey Field, they deserve 10.00.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for your kind and thoughtful review of Wey Valley House. We are truly touched by your words and so pleased that you felt the warm and welcoming atmosphere on entering our home.Our team takes great pride in maintaining a clean, bright, and caring environment, and your recognition of this - from the attentiveness of our staff to the care taken with personal belongings - means a great deal to us all.It is especially rewarding to hear that our efforts to provide a high standard of care and comfort are being noticed. We are incredibly proud of our dedicated team, and your feedback will be shared with them - it will undoubtedly bring smiles all round.Thank you again for your support and for taking the time to share your experience.Warm regards, Registered Manager, Wey Valley House

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Review from Josephine R (Daughter of Resident) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Wey Valley as an exceptional care home. My father has been a resident for several years and is very happy with the care and dedication of the staff. They are all very friendly, welcoming and professional and make the place feel like 'home'. There is a great atmosphere and lots of
activities, entertainment and excursions for the residents. The dining room and lounge area is a lovely meeting place and overlooks the river with doors opening on to the patio when the weather is warm. There are lots of 'passers-by' walking along the riverside path.. cyclists, dogs, children etc. which my dad loves to see! The communication from the home is excellent, with regular news letters, monthly entertainment schedule etc. If there is any problem with my dad, I immediately get a call to inform and update me and I know that he is checked on regularly when he is in his room. He enjoys the food with varied menus and plenty of choice! This is a fantastic home with fantastic staff.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for your kind and thoughtful words about Wey Valley House. It truly means a great deal to us to hear how happy your father is and how much you value the care and support he receives.Our team works with genuine dedication to create a welcoming, homely environment for all our residents, and it is heartening to know this is reflected in your experience. We're especially pleased that your father enjoys the vibrant atmosphere, the riverside views, and the many activities we offer - we know how important these moments of joy and connection are.Thank you also for highlighting our communication; keeping families informed and reassured is a vital part of the trust you place in us, and we take that responsibility very seriously.Your recommendation is sincerely appreciated by every member of our team, and we're so pleased to have your father as part of our Wey Valley family. the team.

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Review from D R (Daughter of Resident) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Wey Valley are first class. They endeavour to make the care home as much like a home as is reasonably practicable. They work together well, lovingly care for each resident, and keep the family informed of any changes or needs. There is a full programme of activities and trips out and they're
always celebrating something or other! Meals are freshly cooked and much enjoyed.
From a daughter's point of view I feel reassured he's safe, well cared for and greatly respected.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for your kind and thoughtful words. It truly means a great deal to the whole team at Wey Valley to know that our efforts are felt and appreciated.We are deeply committed to creating a warm, welcoming environment that feels as much like home as possible, and it's heartening to hear that this has brought you reassurance. Knowing that your father feels safe, well cared for, and respected is exactly what we strive for each day.Your recognition of the team's dedication, the home-cooked meals, and the lively programme of activities is so encouraging. We are fortunate to have such a compassionate and hardworking team, and your feedback will certainly be shared with them-it will mean the world. all the team.

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Review from P B (Friend of Resident) published on 4 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made several visits to my friend. On each occasion I have noted how friendly the staff are, very considerate and smiley. The bedroom and bathroom were lovely and clean. The surrounding area well kept. The atmosphere when entering the home is homely and welcoming. Enjoy visiting and pleased my friend
is content staying in Abbeyfield.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for taking the time to share your kind words. We are truly grateful for your lovely feedback and are delighted to hear that you felt welcomed and comfortable during your visits.Our team works hard to create a homely, caring environment where both residents and their loved ones feel valued and at ease. It means a great deal to know that your friend is content and that our staff's friendliness and the cleanliness of the home have made a positive impression.Your comments will be shared with the team-they will be encouraged to know their efforts are appreciated. We look forward to welcoming you again soon. The Team.

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Review from J A (Resident) published on 29 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for about 6 months now and have had a fabulous time. Wey Valley is a lovely home.

Reply from Nathan Cripps, Deputy Manager at Wey Valley House

Thanks for your kind words - It's a pleasure to have you as part of our lovely community here at Wey Valley House.

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Review from Jennifer Lesley G (Respite Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shortly before having a total hip replacement operation I was told about Wey Valley House offering short post-operative support/respite care. This suited my requirements perfectly, I visited and then immediately booked myself in for a week. It was the right decision in every way. The staff were all
caring and supportive, the overall atmosphere of Wey Valley House is a very happy one, the food was varied and enjoyable and I was able to just get on with focussing on my recovery. I have already decided that should I need post-operative care in the future I would want to return to Wey Valley House. I have given similar feedback to several of my friends.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for your kind and thoughtful review. We're delighted to hear that Wey Valley House was able to provide the support and environment you needed during your recovery. It's always our aim to offer not just care, but genuine comfort, reassurance, and a positive atmosphere to help aid recovery.We're especially pleased to know that our team made a meaningful difference and that you enjoyed the meals and overall ambiance. Your recommendation to friends means a great deal to us - it's the highest compliment we can receive.We wish you continued good health, and should you ever need us again in the future, it would be our pleasure to welcome you back. the team at Wey Valley House

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Review from D L (Son of Resident) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a lovely place with a great atmosphere where everyone is treated with respect, compassion and love. For my dad, he couldn't be better served and cared for. For myself and family, there is peace of mind knowing my dad is in safe hands. I love to visit and am treated with a warm welcome always and
feel the staff act like friends. Just seems like a wonderful atmosphere for them all to work in which is positive on all levels.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for the lovely review and kind words.

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Review from P W (Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and talented staff team.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you for the great review, I am so happy that you think the staff are friendly and talented. I will pass this on to our amazing team.

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Review from Peter K (Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is attentive to my needs, always ensuring I'm comfortable. Kept informed with what's going on in the home.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for our lovely review. I am so happy all is good with home.

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Review from L S (Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wey Valley House is a lovely place.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you for your kind words, we are so pleased that you enjoy living at Wey Valley House.

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Review from J N (Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good! I enjoy the food.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you for a lovely review, we are so glad you are happy at Wey Valley House.

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Review from T M (Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, staff were accommodating. Range of activities.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for the lovely review, we are so glad you are happy living at Wey Valley House.

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Review from C C (Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and very good food, all is good.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for our lovely review. I am so happy all is good with home.

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Review from H P (Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All is good but all can be improved.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you for your review. We always value constructive feedback, I am pleased to hear all is good. I will talk to you in person to gain clarification as to the areas, you feel could require improvement.

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Review from N Y (Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In 3 years care has been very good. Helps my quality of life.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you for the kind words and review. We are so happy that we can help with your quality of life.

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Review from M W (Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at the Wey Valley for almost 2 years now and it's one of the best decisions I have made.

Reply from Michelle Blower, Registered Manager at Wey Valley House

We are so pleased that you are happy living at Wey Valley House.

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Review from J D (Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thirty years ago I did the tea trolley here and always said if I go in a home when I am old, this is where I wanted to come. Soon after my ninety-fifth birthday I moved in and can honestly say I have never regretted it for one moment.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you so much for your kind words, we are elated that you are so comfortable here at Wey Valley House.

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Review from M S (Friend of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend was previously at another care home where he resided for a year. A family decision to move him closer to his direct family, he opted for Wey Valley House. He is happy here, has a pleasant room overlooking the canal.
Care levels are good and meals are good.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you ever so much for your kind review, We are so pleased that he is happy at Wey Valley House.

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Review from A D (Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy at Wey Valley House where I am well cared for. The food is good and the staff are helpful. The room is well adapted to my needs.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you for a lovely review, we are so happy that you feel comfortable in our home.

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Review from D B (Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have known Wey Valley House for years, my father was nursed here and lived in Farnham all of my life. The staff are cheerful and put a smile on my face each day. they all do the best they can for me.

Reply from Michelle Blower, Registered Manager at Wey Valley House

Thank you for such kind words, we are so happy that our staff are cheerful and put a smile on your face.

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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Wey Valley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Wey Valley House is calculated as follows: ( (182 Excellents x 5) + (62 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 251 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wey Valley House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (5)

Meet the Team (3)

Michelle

Michelle Blower

Job Title: Registered Manager

Joined: 2015

Michelle has worked in Health and Social Care for 10 years. For 5 years Michelle worked with Adults and Children with learning disabilities. Michelle started working for Abbeyfield Wey Valley Society in 2015 as a Senior Care Assistant at Wey Valley House. She then progressed to Deputy Manager at Ridgway Court in 2019.


Michelle has NVQ3 and NVQ5 in Health and Social care and the Care Certificate. She has also had courses in First Aid, Health and Safety, Infection Control, Fire Marshall, Food Hygiene, Manual Handling and SOVA Management, COSHH, Drug Administration, End of Life Care, Diabetes Awareness, Dementia, Mental Health, Equality and Diversity, Support and supervision.


In April 2021 Michelle switched roles within the society to return to Wey Valley House as the new Deputy Manager.

Nathan

Nathan Cripps

Job Title: Deputy Manager

Joined: 2022

Nathan has been in the care industry for eleven years gaining extensive experience in domiciliary care, elderly nursing care and complex needs.


He has completed his level 2 and 3 QCF and has recently earned a foundation degree in management and leadership after completing his level five QCF.


Nathan joined Wey Valley House in 2022 and works alongside Michelle ensuring the smooth and efficient day-to-day running of the home. His office is right by the front door as you enter the home, and his door is always open for both residents and their loved ones to pop in for a chat!


Outside of work, Nathan is a huge care enthusiast who likes to modify cars as a hobby. He is married with two young children.

Louise

Louise Arnold

Job Title: Operations Manager

Joined: 2001

Louise has worked for 18 years in caring for the elderly. She started working for The Abbeyfield Wey Valley Society in 2001 as a Care Assistant. Louise then became a Senior Care Assistant and then Deputy Manager.


In November 2014 Louise was appointed as the Registered Manager of Wey Valley House. Her qualifications include NVQ3 and Diploma in health and social care level 5 in care. Louise has also had courses in first aid, health and safety, fire awareness, food hygiene, drug administration, palliative care and SOVA and keeps up to date with her personal development in the care industry. Louise has an office in both homes, sharing her time between Wey Valley House and Ridgway Court.

Frequently Asked Questions about Wey Valley House

What types of Care is Wey Valley House registered for?

Older Person Care, Dementia, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wey Valley House have?

There are 26 Single Rooms.

What are the Facilities & Services at Wey Valley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wey Valley House to the centre of Farnham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wey Valley House to verify any information. View our terms and conditions. Wey Valley House has an Enhanced Service - more info.