Wey Valley House

Mike Hawthorn Drive, Farnham GU9 7UQ
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9.7 44 Reviews
  • Wey Valley House, Farnham
Wey Valley House is a charming care home that has been purpose-built and recently refurbished in order to suit the practice of professional care.

All the home's bedrooms are en-suite and residents enjoy having access to the home's gardens and a scenic river path, while also having access to a wide range of local amenities.

Carers support an active lifestyle with a range of events and activities, dedicated to supporting all areas of life and well-being for older people with care needs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1333 – £1415
  • RESPITE Self-Funded Residential Care: £1466 – £1466

Although the home has trained Dementia carers, it is not a specialised Dementia unit so each residents are assesses by their individual care needs.

These prices are only a guideline, please contact Wey Valley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Michelle Blower (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (0)

Parking

  • Small car park for staff and visitors.

Wey Valley House Reviews (44)

Total of 44, showing 41-44
9.7

Wey Valley House has a Review Score of 9.7 (9.697) out of 10, based on 21 reviews in the last 2 years. Over all time Wey Valley House has 44 reviews.

Overall Experience

  • 37
  • 7
  • 0
  • 0
  • 0

Date Published

44
6
20
21
23

Review from Richard K (Son of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have to bear in mind that I am responding to this survey on behalf of my father who unfortunately resents the fact that he is living in a care home but appreciates that for his own safety and wellbeing he is in the best place. He moved to Wey Valley from another care home expressly to give him the
freedom to be able to visit Farnham town and have somewhere to walk, unfortunately, Covid has curtailed all that.
But in every other respect, his care has been exemplary, he has taken to looking after the garden and feeds the birds at a feeding station outside his bedroom window, it really is as close to being home from home.

Reply from Iain Looms, AWVS Head Office at Wey Valley House

Hi Richard, Thank you for reviewing our home and staff so positively - it certainly is a difficult situation for all the family when its clear a loved one needs support but we are so pleased you and your father both feel he is in the best possible place with us at Wey Valley House - fingers crossed we can get back to some form of normality at some stage soon so he can get back to enjoying the short walk along the riverside into town.

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Review from Margot H (Daughter of Resident) published on 14 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with care for my dear mum through this time of uncertainty and different regulations. Always so happy to see mum, who appears well cared for when I visit. Not sure mum understands why we are unable to hug her or hold her hand although I usually communicate by written hand due to her lack of hearing
and myself wearing a mask, just long for the day for physical contact.
Staff always available, for me to view any concerns and give myself updates when visiting or over the phone about my mum's physical and mental well being.

Reply from Iain Looms, AWVS Head Office at Wey Valley House

Hi Margot,
Thank you for taking the time to review our team at Wey Valley House - we really do understand how awful the current situation is for families with vulnerable loved ones and our hearts go out to you! We desperately hope we will be allowed to get back to a form of normality in the not too distant future but in the meantime, our team at Wey Valley House will always be on hand to support both you and your mum throughout this and beyond. Thanks again for your kind words. It means a lot to our team as they are so passionate about providing the best possible care for everyone they look after.
Best wishes from all at Wey Valley House.

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Review from Steve H (Son of Resident) published on 16 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved here two months ago and I can honestly say it couldn't be much better. The quality of care is excellent. The staff are really nice. They are always pleasant and they really care about the wellbeing of the residents. The food is good and plentiful. Yes, there are homes with more luxurious
accommodation if you have the money, but it is hard to imagine the care would be any better. The location is good too. It's not far from the centre of town and is right by the river if you just want to look out of the window.

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Review from Richard G (Son of Resident) published on 11 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Wey Valley House in May 2016. Since that time, and together with the inevitable increase of her need for support as age increases, I have found both the home and its staff to be all we, as family, could wish for in terms of a caring community.


The range of activities and outings

are comprehensive to enable residents to retain as much involvement as regards both personal interests and the outside world as they may wish to.


The aspects of organisation provide a great deal of comfort and support for both the residents and their relatives and friends. The fact that there is a high level of interaction with the staff on a daily basis helps to combat one of the saddest aspects of old age - namely loneliness.


Given the degree of negative press that some Care Homes attract it is reassuring to find one that truly delivers for the benefit of both its residents and their families.

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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Wey Valley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Wey Valley House is calculated as follows: ( (182 Excellents x 5) + (62 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 251 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wey Valley House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (5)

Meet the Team (3)

Michelle

Michelle Blower

Job Title: Registered Manager

Joined: 2015

Michelle has worked in Health and Social Care for 10 years. For 5 years Michelle worked with Adults and Children with learning disabilities. Michelle started working for Abbeyfield Wey Valley Society in 2015 as a Senior Care Assistant at Wey Valley House. She then progressed to Deputy Manager at Ridgway Court in 2019.


Michelle has NVQ3 and NVQ5 in Health and Social care and the Care Certificate. She has also had courses in First Aid, Health and Safety, Infection Control, Fire Marshall, Food Hygiene, Manual Handling and SOVA Management, COSHH, Drug Administration, End of Life Care, Diabetes Awareness, Dementia, Mental Health, Equality and Diversity, Support and supervision.


In April 2021 Michelle switched roles within the society to return to Wey Valley House as the new Deputy Manager.

Nathan

Nathan Cripps

Job Title: Deputy Manager

Joined: 2022

Nathan has been in the care industry for eleven years gaining extensive experience in domiciliary care, elderly nursing care and complex needs.


He has completed his level 2 and 3 QCF and has recently earned a foundation degree in management and leadership after completing his level five QCF.


Nathan joined Wey Valley House in 2022 and works alongside Michelle ensuring the smooth and efficient day-to-day running of the home. His office is right by the front door as you enter the home, and his door is always open for both residents and their loved ones to pop in for a chat!


Outside of work, Nathan is a huge care enthusiast who likes to modify cars as a hobby. He is married with two young children.

Louise

Louise Arnold

Job Title: Operations Manager

Joined: 2001

Louise has worked for 18 years in caring for the elderly. She started working for The Abbeyfield Wey Valley Society in 2001 as a Care Assistant. Louise then became a Senior Care Assistant and then Deputy Manager.


In November 2014 Louise was appointed as the Registered Manager of Wey Valley House. Her qualifications include NVQ3 and Diploma in health and social care level 5 in care. Louise has also had courses in first aid, health and safety, fire awareness, food hygiene, drug administration, palliative care and SOVA and keeps up to date with her personal development in the care industry. Louise has an office in both homes, sharing her time between Wey Valley House and Ridgway Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wey Valley House to verify any information. View our terms and conditions. Wey Valley House has an Enhanced Service - more info.