20/22 Albert Road, Bexhill-on-Sea TN40 1DG
Group: Angel Healthcare Ltd
Person in charge: Alison Paine (Acting Manager)
Local Authority / Social Services: East Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 23
Shared Rooms: 0
Rooms with ensuite WC: 22
Weekly Charges Guide: Personal Care Single £418 – £750 (These prices are only a guideline, please contact Abbey House Residential Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Abbey House Residential Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Located on two minutes away from Bexhill Railway Station and located in the heart of town.
Visitors welcome at any time, but please telephone the Manager ahead of time if possible.
There is on street parking in Albert Road, and the De La Warr Pavilion car park is located at the end of the street, with reasonable parking charges.
Latest Care Quality Commission* Report on Abbey House Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Abbey House Residential Care Home has a Review Score of 6.3 (6.276)
The Review Score of 6.3 (maximum of 10) for Abbey House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Abbey House Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Abbey House Residential Care Home is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.609 Points relating to the number of positive Reviews for Abbey House Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217 , then divided by 2 = 0.109
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Hazel W (Daughter of Resident) on Sunday 22 November 2015. Relates to November 2015.
My father was resident in this home for nearly a year and was very happy. It is just like a family home with excellent manager and carers. He died on 20th November 2015 and in his last week he was very poorly and needed a lot of looking after. The manager and her staff looked after him splendidly and respected his dignity at all times so he was able to pass away with all possible comfort. They also treated us, his family, with respect, care and kindness. We could not have wished for a better place for my father to spend his last year in.
How likely would you be to recommend Abbey House Residential Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Abbey House Residential Care Home
There are currently no Care Home Idol entrants who have performed at Abbey House Residential Care Home