
It has a special feeling of being a big familyL S(Daughter-in-law of Resident/Service User)

They have made my parents feel very welcomeD H(Daughter of Resident/Service User)


It has a special feeling of being a big familyL S(Daughter-in-law of Resident/Service User)

They have made my parents feel very welcomeD H(Daughter of Resident/Service User)


At Abbey House Care Home, great care starts with warmth, familiarity, genuine human connection and a very supportive and homely environment.
Abbey House offers a calm, friendly and welcoming environment where residents are treated with dignity, kindness and respect every day. Staff are proud to provide personalised residential and dementia care in a setting that feels comfortable, relaxed and truly homely.
As a smaller home, staff and management are able to get...
Care Provided by Abbey House Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 23 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This is the Self Funded rate, we accept funded clients with client contribution top up
The price(s) shown are provided by the care home. Contact Abbey House Residential Care Home for full pricing details and T&Cs.
Contact Abbey House Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Angel Healthcare Ltd
- Private Owned
Person in charge
- Louise Rumble(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (23)
Visiting
- Visitors welcome at any reasonable time.
Parking
- There is on street parking in Albert Road and the De La Warr Pavilion car park is located at the end of the street, with reasonable parking charges.
Abbey House Residential Care Home Reviews (21)
Abbey House Residential Care Home has a Review Score of 9.3 (9.334) out of 10, based on 8 reviews in the last 2 years.
Over all time Abbey House Residential Care Home has 21 reviews.
I can't always get in, but keep in contact via the social media messaging group. There is always something happening for the residents, from Bingo + movie night to music therapy + exercise. In my eyes, a great job done by all!
Thank you for your positive review, the team, Louise and Jas will be pleased to read it. We are pleased that you feel everyone does a great job.
The staff are all very good, especially the Deputy Manager and Manager. They have lots of social activities, for residents to partake in. I cannot fault the service. The communication/updates between management and next of kin is very good.
Thank you for your review, the team will be pleased to hear of the positive feedback. Please do speak to Louise to let us know about suggestions to improve the other areas, it would be greatly appreciated.
The manger and deputy were very professional when visiting our home to do the assessment for my husband. I had no questions at the end, due to them covering so much. When I was visiting it was a nice welcoming atmosphere in the home.
Thank you for your review, we are pleased to read about your positive experiences at Abbey House.
Our family has been incredibly impressed with the exceptional care provided at this home. From the moment you walk through the door, you can feel the warmth, respect and genuine compassion. The staff consistently go above and beyond their duties, nothing feels like too much trouble. They take the time to truly know each resident, listen and make every day meaningful. The home is always spotless, fresh and welcoming with delicious, well presented food that caters to the individual tastes and dietary needs. There is also a wonderful variety of activities that keep residents engaged and socially connected. Your never just a visitor, you're part of a supportive community knowing our loved one is safe, happy and valued gives peace of mind that you can't put a price on.
My father, who was previously independent, had a fall and is now unable to walk. So, with a heavy heart, it was agreed between us that he needed residential care. Abbey House has made the transition easy and have treated him with kindness and respect. Every time I raise a health concern, the management have already actioned a solution which is a huge relief! Location great as Dad can't be wheeled far and everything is on their doorstep for when we take him out. We can phone and visit any time. All staff are friendly and accommodating.
My mum has been at Abby House for over 6 months now and I couldn't be happier with the care provided. The staff, especially the manager and deputy manager, go above and beyond. The communication is excellent and I never worry about my mum's care as I know she is in safe hands. Mum's settled in very well, takes part in all the activities and really loves it there.
Greeted with lovely welcome to the home, Mum was shown around with us. Also given telephone number if we need to check or ask anything. Messaging group to see photos of activities doing. One of the staff has been fantastic in helping me with anxiety, with a personal touch and contact. All staff have been supportive to mum and care with being away from her home, also, son who was very ill.
My mum stayed here for two weeks respite. The only reason I rated Satisfactory for cleanliness is because some parts of home the paint work could do with a lick of paint & freshening up. The staff were all lovely & Deputy most helpful. Received photos of mum partaking in activities and she looked happy & relaxed. Food looked & smelt good. Would happily send mum here again.
The staff here are amazing, really kind and helpful. They have made my parents feel very welcome and will do anything they can to help. They are very thorough and organised taking a lot of worry away from me. Communication is excellent. They are always polite and happy to help.
Thank you so much for your review and valuable feedback. We will of course look at those areas with fewer stars!
My mother-in-law has been in Abbey House for nearly 2 years now. She went in during Covid, as she had had a fall and broke her hip and arm and was then unable to return to her previous care home as she was no longer mobile. She is bedbound and has dementia, but is extremely happy at Abbey House, she enjoys the food and loves the staff who all care for her so well and truly meet all her needs. They are amazing and always include her in lots of activities that are run in the home. They come up with so many things to make her time enjoyable. They have had coloured moving lights in her room for her to watch. She even had a pony visit her in her room at Christmas! And she loves the house cat that can often be found fast asleep on her windowsill! Abbey House is a small care home, the staff have all been there for a long time. It has a special feeling of being a big family and we are truly lucky to have found the best care home with so much love for the residents.
Thank you for your lovely feedback and review. The staff and management do their utmost to enable our residents to lead a positive life at Abbey House.
We contacted Abbey House as my mum needed to go into repsite for a couple of weeks. Two of the staff came out quickly to assess my mum and then she went in for repsite within a few days. On arriving the staff were so friendly and welcoming, we had a tour of the home and Mum was shown to her room. Most days there were some activities, sadly Mum did not feel well enough to join in but she did join in for Bingo! It is a small care home with a family feel and lovely staff.
I have been treated alright here. The staff are always helpful if I need anything. I like the food here. I am happy here, it is very friendly and welcoming.
Satisfactory.
Made very welcome. Staff are helpful and friendly. Had a problem with cold room though small plus no carpet. Food was very good but was cold most of the time.
They showed care and concern, keeping in touch with me and talking to Dad whilst in hospital.
He is still weak but due to the wonderful caring staff at Abbey House, is able to go back home, rather than spending more time in hospital to recover and gain his strength back.
They have installed a hospital-type bed and agreed to help mobilise him and make all the necessary referrals.
The staff at the hospital have sung their praises too as often homes refuse to take residents back, so thank you Abbey House, for your care and support for Dad.
I have been let down in other establishments so often, soul destroying. Finally, I am settled, happy.
I came to Abbey House as my memory got extremely poor. I have been here for 15 months now. I feel safe and I don't get scared when I get muddled and forget things as the staff are always there to help. I love my room; it is upstairs which is good for me as I am quite fit for 89 and enjoy walking about. The house is run like a big family which I feel very part of. I enjoy the company of all the other residents and we do get on and help each other where we can as we all have our different 'drop offs!' that come with old age. We join in the activities and we have a lovely, sheltered garden to sit and walk in. When we can go out we go to the seafront for coffee or ice cream. The thing that you never know until you get old is 'how scary life can become but by being in Abbey House I'm not scared anymore and I have been able to enjoy life again. Thank you to our manager and all her staff.
I know this is early to write a review, but I felt I needed to put in writing how thankful I am to the management at Abbey House. Over the last few weeks, they have worked tirelessly to sort out accommodating my Mum who is ninety and has complex needs. Mum had been in hospital for a month after having a fall in her previous care home where she lived for over 5 years and was quite mobile. Sadly, as she broke her right hip and right arm in two places, they said they couldn’t have her back as she was no longer mobile! I didn’t know where to turn and then a friend suggested Abbey House. I spoke to them and they said they were happy to speak with the hospital to see what was needed to take her. After working hard with community services, Mum is now at Abbey House and seems totally content, I have managed to see her, and she said the carers are very kind and give you chocolate biscuits! Thank you so much Abbey House, you are much appreciated.
It's been a very content experience.
My mother was a resident here for several years until her death in May 2019. The care she received here was second to none and the staff always went the extra mile to make her life as happy as possible. The home managers always kept me fully informed of Mums day to day health and well being.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbey House Residential Care Home.
There are no upcoming events for Abbey House Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Abbey House Residential Care Home.
Accreditations
There are no accreditations posted yet for Abbey House Residential Care Home.
Meet the Team (2)

Hi my name is Louise Rumble and I am the registered manager of Abbey House. At Abbey House our aim is to provide a safe and caring home for our cleints, families and staff. Together with my team we ensure our residents are treated with kindness, dignity and respect as individuals. Without my team we could not deliver the best quality care we give. I am compassionate, caring and enjoy being a hands on manager when needed to meet the needs of our clients. I always put the needs of our clients and my staff first. I have an open door policy and am always there when needed if its by phone, knock on the door in person for all our clients, their families and my staff.

Hi, my name is Jasmine James and I am the Assistant Manager at Abbey House. I feel as if I am part of a great family at Abbey House.
At Abbey House, I and my team aim to provide a safe and happy home for our clients and their families. Clients are always treated with care, compassion and commitment. Abbey House is an amazing care home where clients always receive person-centred care and are always put first
Frequently Asked Questions about Abbey House Residential Care Home
What types of Care is Abbey House Residential Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbey House Residential Care Home have?
There are 23 Single Rooms.
What are the Facilities & Services at Abbey House Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abbey House Residential Care Home to the centre of Bexhill-on-Sea?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey House Residential Care Home to verify any information. View our terms and conditions. Abbey House Residential Care Home has an Enhanced Service -more info.