Berry Pomeroy

26/28 Compton Street, Eastbourne BN21 4EN
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9.4 36 Reviews
  • Berry Pomeroy, Eastbourne
Berry Pomeroy is a dual Victorian house that has been lovingly converted to suit the challenges of residential care.

Homely features and comfortable furnishings can be tailored to residents' choice, while there are spacious lounge and dining areas, a private garden and a summerhouse.

Assisted bathing helps clients with mobility issues and all care provision is well-thought through to suit the individual. The home also looks to uphold Christian values.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 25 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1265
  • RESPITE Self-Funded Residential Care: £1150 – £1265

These prices are only a guideline, please contact Berry Pomeroy to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Berry Pomeroy Home For Elderly People

Person in charge

  • Karen Sinnott (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009
  • Number of floors: 4

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (21)

Berry Pomeroy Reviews (36)

9.4

Berry Pomeroy has a Review Score of 9.4 (9.403) out of 10, based on 6 reviews in the last 2 years.
Over all time Berry Pomeroy has 36 reviews.

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Review from Russell C (Son of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A high level of support provided by staff.
Clean, presentable surroundings. My mother felt safe and secure in respite and this is her second stay.
Staff respond quickly to situations and needs, and management respond to e-mails and phone-calls really promptly. I'd highly recommend this home for
respite.
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Review from Chris D (Son of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
superb - kind lovely people in a very well run and presented home ... my mother is well looked after and i am updated quickly on any issues.
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Review from Jackie L (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Team were very welcoming when Mum transferred to them early last year and are responsive to Mum's personal needs and care. The Team have been willing to discuss any concerns Mum raises and I trust them to make the right decision for Mum. They communicate well as a team and I always get an update or
a response to any issues or outstanding matters. The environment is well cared for and offers a variety of activities and support for the residents but this is not enforced to cater for the more reluctant resident which suits Mum very well. I am grateful for their care and professionalism.
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Review from Nicki L (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at this care home for nearly 8 years and has been happy and well cared for. In April she fell over and broke her hip and was admitted to hospital. In spite of her great age, she had a hip replacement operation. We were very anxious that she might not recover sufficiently to return
to her home which would have been devastating for her. The staff at the home worked really hard to make the necessary provision to have her home, in spite of her post-operative mobility being limited. They visited the hospital, negotiated with them for the loan and transport of equipment, and welcomed her back with all the facilities necessary to encourage her speedy rehabilitation. They went way beyond the call of duty, and my mother is now home. We're so grateful for their kindness and efficiency.
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Review from Audrey T (Respite Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Berry Pomeroy Care Home for respite care and found everything extremely good. Nothing to complain about anywhere.
I would recommend this care home to everyone I know.
Food was excellent and staff always happy to help.
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Review from Derek R (Respite Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We both needed a good rest and this is what we got. The management did everything to make our stay very enjoyable and everybody was very kind to us.
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Review from Daniel E (Son of Resident) published on 21 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well cared for by all of the team. She was recently offered a new room so that she was closer to the day room and restaurant so that she did not have to struggle with mobility. The move was handled professionally.
A hoist has been installed to assist Mum which confirms the proactive and
supportive approach of the home to deliver excellent support and care.
Communication is regular and we are fully informed of Mum's situation at all times
The staff (two in particular) are outstanding and they make time to discuss Mum's situation on a regular basis. The home treats the residents as family members and it’s a pleasure to deal with everyone at Berry Pomeroy.
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Review from Jasmin N (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received five-star care and stay at Berry Pomeroy. She stayed there for 5 weeks respite care and enjoyed every minute. Finally returning home full of energy after the excellent food, activities and kind carers helped her recovery. I would recommend Berry Pomeroy for the best care, a beautiful
garden and first class situation near the seafront.
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Review from D H (Daughter of Resident) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was homely.
Not large rooms.
Always somebody on hand when help was needed.
Clean and fresh always when you visit.
Staff always friendly.
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Review from B E (Daughter of Resident) published on 25 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There are not enough words to describe the excellent care given to my mum by the whole team at Berry Pomeroy. Mum returned after being in the hospital to a wonderful welcome home. She was made to feel extra special and it was the simple acts of kindness that made a difference. A welcome home sign, flowers
in her room and a cup of tea and cake. These are things that made such a difference to mum.
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Review from Christopher A (Son of Resident) published on 25 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for two years in the Berry Pomeroy until she died in September 2022. During her time in the home, she was well cared for. The staff could not do enough for her. Taking her shopping, outings to local parks and indoor activities. Making Christmas and Easter very special during
the Covid lockdowns. The staff are always very helpful, and pleasant and would keep me updated about my mother. When visiting was restricted during Covid, they even helped me with my testing.
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Review from Susan R (Daughter of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has had respite care to cover our holidays three times this year. Berry Pomeroy residential care home staff have welcomed him most warmly and given him excellent care and attention. He has been well looked after, comfortable and settled. He has enjoyed the food and has joined in several activities.
He likes company and is a social person, so the care and attention have been just what he needed. I am very happy to recommend this home to any elderly person that needs care and support.
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Review from E S (Respite Resident) published on 13 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very satisfied with my respite care at Berry Pomeroy and wouldn't hesitate to use them again if the occasion arose.
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Review from Kevin A (Son of Resident) published on 28 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother arrived at Berry Pomeroy she has received excellent care and has been made to feel very welcome. My wife and I greatly appreciate the care that she is currently receiving.
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Review from Keith T (Son of Resident) published on 24 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would have no hesitation in recommending this most lovely and thoughtful care home to anyone. My mother is in her mid 80's and is so happy where she is. The management and staff are so very kind and considerate to all the residents and a message of thanks is shown by virtue of my marks given and shown
below.
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Review from Pauline J (Daughter of Resident) published on 23 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, a wonderful care home - where residents feel safe, happy and are well looked after in a very friendly environment.
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Review from Mark W (Son of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for nearly 2-years now and has been cared for in a very professional caring environment, along with all the staff that make this place so special. From the management downwards, or ground level caring staff upwards, it's all the same standard, and the standard of care does
not get any better than this; it's superb.
My mother is very happy here, which makes us family very happy too, nothing is ever too much trouble, communication is excellent, it's one big happy family here.
We are so happy we made the right choice for my mum, and for our family too. We can go home as a family in the knowledge that our mother is in good hands, and receiving the best excellent care possible.
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Review from Liz P (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t praise Berry Pomeroy enough for their dedication and constant interaction with all parties involved with the care home. I always speak highly of all that they do to support, protect and entertain the residents in every way they can. During these challenging times of the Coronavirus outbreak,
I feel completely secure and happy that my mum is a resident.
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Review from M T (Respite Resident) published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entry to the building, light, no smell, airy and pleasant staff. As a resident, all staff were kind, caring and friendly. The managers helped by sorting appointments, doctor, medication. social services etc. The bedroom was spacious, airy and ensuite, cleaned each day. Washing done and I felt safe.
The food excellent, a varied choice, some with a drink. Lots of social activities in lounges. Visitors are made welcome. it is a good Christian rest home.
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Review from M S (Friend of Resident) published on 29 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our 93 year old friend needed urgent help when his flat caught fire and he was made homeless in a matter of minutes! Berry Pomeroy staff were able to offer accommodation that same day. All the staff were kind and daring, offering support and comfort to a distressed and confused elderly gentleman. I
cannot thank them enough. The Manager was brilliant.
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Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for Berry Pomeroy is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Berry Pomeroy is calculated as follows: ( (59 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Berry Pomeroy is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Karen

Karen Sinnott

Job Title: Registered Manager Joined: 2023

Karen was appointed Registered Manager in February 2023.


She has achieved NVQ 5 in Health and Social care management and has had a career in community nursing.

Nicole

Nicole Pollard

Job Title: Care Manager Joined: 2016

Nicole has been the care manager since February 2023.


She previously worked as the deputy and registered manager until 2009 and returned to the registered manager position in 2016. Nicole has the registered managers award.

Julie

Julie Winter

Job Title: Senior carer Joined: 2004

Julie is one of the Home’s senior care staff and has been employed at Berry Pomeroy since November 2004. She holds her NVQ Level 3. She ensures the welfare of the Residents in every aspect of their lives, administers daily medication and promotes independence and nutrition

Louise

Louise Carrig

Job Title: Carer Joined: 2000

Louise has been a dedicated member of the care team since September 2000. She assists Residents daily with personal care and emotional support. Louise holds an NVQ Level 2

Frequently Asked Questions about Berry Pomeroy

What types of Care is Berry Pomeroy registered for?

Older Person Care, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Berry Pomeroy have?

There are 25 Single Rooms.

What are the Facilities & Services at Berry Pomeroy?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Berry Pomeroy to the centre of Eastbourne?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Berry Pomeroy to verify any information. View our terms and conditions. Berry Pomeroy has an Enhanced Service - more info.