






Hartfield House is a residential care home located in Eastbourne providing care and support to older people, helping them to live independently.
The home provides personal care, including: assistance with meals, dressing, washing and toileting, and emotional and physical support.
Hartfield House provide full nursing care and support to those who require it and can offer respite stays, convalescent care, as well as long-term care.
Residents at the home are...
Care Provided by Hartfield House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
depending on care
The price(s) shown are provided by the care home. Contact Hartfield House for full pricing details and T&Cs.
Contact Hartfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- South Coast Care Homes Ltd
- Private Owned
Person in charge
- Donna Lee(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (1)
Visiting
- Everyone is welcome
Parking
- Street parking
Hartfield House Reviews (29)
Hartfield House has a Review Score of 8.6 (8.597) out of 10, based on 6 reviews in the last 2 years.
Over all time Hartfield House has 29 reviews.
Having now visited our friend at Hartfield House several times, I would just like to say how impressed I am with all aspects of this lovely home. If I should ever need to move into a home I trust it would be of a similar standard to Hartfield House. Well done to all involved and in particular, the staff who are all very pleasant and so caring. Thank you.
My great aunt spent more than 10 years at Hartfield House and received a lot of good care and support throughout her time. The nurses took good care of her and built a strong and deep relationship with her over time. The premises and facilities were always well kept clean and organised and the food was great. My aunt was always treated with respect and care and was continuously encouraged to be active and learn throughout her time at Hartfield House. All in all, I would recommend anyone to consider Hartfield House as a caring and loving place for the elderly.
My mother moved to Hartfield House one year ago after realising she could no longer safely live by herself. She entered as a temporary resident but was so happy in her new home that she opted to become a permanent resident. The management and staff are very caring and there is always a friendly face at the door when one visits. As a family, it is good to know that our mother is in a safe environment and that we would be alerted if there are any concerns.
My mum came to Hartfield House in 2012 soon after dad was admitted to hospital after a fall, he spent a long time in a hospital and later went into a nursing home. Mum spent a long time at Hartfield House, she was very content and well looked after, she would still be at Hartfield but her health has deteriorated and she now needs nursing care. She still talks about Hartfield and the staff with fondness. Many thanks for your care and attention.
Hartfield House is now referred to as 'home' by my mother who moved in last September. She is extremely happy living there and is very settled. It has such a lovely atmosphere, very welcoming and friendly and is like being part of one big family. Nothing is ever too much trouble for any of the management/staff - who work tirelessly to make sure that the residents have a varied and interesting selection of activities and visitors are always made very welcome.
My Mother was in the Care Home for 20 months following the death of my Father. It took a while for Mum to adjust to living in a totally different environment. The staff were very supportive throughout her time there, always very caring and courteous. The food always looked appetising with good sized portions.
The Care Home always encourage the residents to take part in activities throughout the week. Mum particularly liked going out on trips either in the minibus or on a one to one basis, where the staff would take her to town in her wheelchair.
I cannot fault the staff, they were excellent. Always providing us with an update on Mum's progress, always asking if we would like a hot drink on arrival. The staff looked at us as part of their extended family.
We found Hartfield House very welcoming and the atmosphere was that of a guest house rather than a rest home. The staff were very friendly, particularly the manageress. If at any time my mother has to return to a rest house Hartfield House will be on our list. We can only thank you all for all your help and patience.
Hi Sue, Many Thanks for your review on carehome.co.uk.
Kamal Patel.
The welcome we receive when we visit is also very good,you are made to feel part of our mother's ongoing care.
We fully recommend this care home.
My dad and all of his family and friends felt like it was his and our home while he was there. The whole team gave him consistently great care and attention. I cannot thank the team there enough. Our experience with Hartfield House has changed my perception of care homes for ever - and for much, much better. The food was great, the accommodation homely, and the carers actually genuinely cared for him and all of their other guests.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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