Normanhurst Residential Care Home

Happy that mum was in a safe place with happy and attentive staff who took an interest in mum, no matter how took an interest in mum, no matter how busy they were. Mum didn't partake of the activities, she was happy in her room with staff popping in to chat, she never felt lonely. A big thank you to all at Normanhurst for looking after mum.

Compared with a lot of hotels I've stayed in overseas. Rank very highly. 4 floor each staff 2 lifts, lots of good stairs, all carpeted! Sea about 50 years at the front. France not quite in view. I'd recommend it for a very pleasant week break.

All staff & helpers gems in their own way, to help older people. Managed well.

I feel safe, looked after, and I can spend time with friends.

I had to look for a residential home for my husband to stay in Bexhill for two weeks in May for respite care. It was a difficult and worrying thing to do for the first time. However, after visiting Normanhurst, for a visit I was welcome warmly and know straight away that its somewhere my husband will be happy to be while I am away. He was treated throughout by all with dignity. We will be using Normanhurst again if I have to go away.

The care home is brilliant. Happy, smiling, caring staff. Always attentive and helpful. The room was also clean. Daily activities include Sunday "church service".

(including care staff, housekeeping, reception and support and dinner staff).

Can not praise all the staff for the kindness they have shown my mother.

Nothing is too much trouble and my aunt loved her time here. Also the food is excellent and her room was really lovely. Thanks so much

I have been extremely pleased with mum's care. The staff have been wonderful and helpful with any queries I have had. Mum is very happy and seems to have settled in fine. Enjoys playing bingo and other activities.

Have been visiting on a regular basis for 1 year and the below options reflect everything I feel. Would certainly recommend.

My father will be moving in permanently shortly and on our 1st visit, it was very apparent how passionate and kind the staff are at Normanhurst. My father was very impressed and he can be very difficult to please, so well done to all. Met some residents too who were all so very friendly and welcoming to my father - I think we have been very lucky in finding such a wonderful residential home. Thank you.

Living in Salford with my aunt in Bexhill, it was difficult when during a spell in hospital my aunt would need to relocate from her flat to a care home. She had already identified Normanhurst Residential Care Home as her preferred home. I contacted the manager who expedited my aunt's relocation to Normanhurst. I visited last week to find my aunt happy and well-settled. Communication from staff has been very good.

My aunt has settled in extremely well at Normanhurst. The staff have been so friendly and caring. They even arranged to take her personally out to get a seafood treat for her supper when she was 'resident of the day' recently. There are plenty of activities to stimulate her and all the staff and other residents are always welcoming for family members to join in. The location is perfect, on the seafront with great views.

I can't praise the staff and owners enough. We have had many years of experience dealing with them, not only were our 'mothers' there, but also my partner (for respite) and my wife's aunty. We have been to other nursing homes before settling on Normanhurst and to say they go up and above what is required is no exaggeration. From home-made food to excellent care, I would have no hesitation in recommending them.

Good food. Clean and tidy and good activities. Lovely location and is good for walking along the promenade if the weather is good. Great facilities.

Nothing was too much trouble even at 2 am when I accidentally knocked over the bed table scattering everything sitting on it. I even had a welcome cup of tea given to me. The bedroom and bathroom were bright, clean and welcoming. The entire experience was almost like a family visit to long unseen relatives. While it is true the building could use some TLC, the most important ingredient to consider when choosing a safe place for yourself or a loved one is there in multiples and in common to all carers and staff. i.e high levels of dedication and commitment to those in need of good and loving care.

Wonderfully thoughtful and loving staff have given my relative a place to live that she adores. She feels safe and very well cared for. Her room feels like home from home and she is extremely happy with her meals. The company with staff and residents is something that she values enormously.

A wonderful environment for my mum to be in. The staff are always helpful and take time and care to listen to the family's worries. Lots of opportunities for Mum to be stimulated and have a friendly chat.

I am very impressed with the facility, the situation by the sea, but mostly, the staff. My friend is quite a handful and has found herself in great pain, but the staff a very patient and tolerant. Also, a high level of communication with myself and others around our friend's needs and issues.