






Prideaux House is a detached, Edwardian home situated over three floors accessible by chair lift. The home benefits from a large, accessible, landscaped rear garden which includes a decked area for seating along with a raised planting area.
The home provides 24-hour care for older people with dementia. The aim is to create and maintain a secure, relaxed, happy and homely environment. An extensive, highly trained team of staff support all...
Care Provided by Prideaux House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Prideaux House for full pricing details and T&Cs.
Contact Prideaux House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Prideaux House Care Ltd
- Private Owned
Person in charge
- Denise Argent(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)
Parking
- Main Road outside Home
Prideaux House Reviews (43)
Prideaux House has a Review Score of 8.2 (8.234) out of 10, based on 2 reviews in the last 2 years.
Over all time Prideaux House has 43 reviews.
Friendly, caring and patient staff who take the time to make sure residents are ok and to get to know the residents and their visitors. Residents are kept clean and comfortable, with regular offering of drinks and food. A pleasant and calm atmosphere is maintained in the lounge despite the behavioural impacts of dementia on some of the residents. Also good to see that activities are planned for pretty much every day. We are very pleased with the care provided.
Thank you for your kind review. We are glad you feel the residents are well looked after. We are always wanting to improve our service and will continue to always put the residents well-being first
There are times when a resident will get loud or say something inappropriate but this in my experience has always been dealt wth immediately and with all residents best interest.
When ever I arrive I'm always greeted well and explained how my mums day is going, mood/eating/drinking etc.
I always find the staff members approachable.
We have always been kept updated with issues within the home and since Denise has been in charge she always explains what she needs and is doing for the home. Every time I go to visit she seems to be there and have seen improvements.
My mum always seems to be cared for well and treated with the utmost respect and we are happy for her to be there.
All the residents need a lot of care and as far as I see this is always given.
Ricky thank you for your kind review. I am glad you can see improvements within the home and feel communications are getting better. It is a pleasure looking after your mum. We thank you and your family for the continuing support you have given the home.
All the staff are so amazing with everyone. Kind and caring and nothing is any trouble. Lots of activities daily.
Thank you for taking the time to leave a lovely review.
She is clean and tidy - her room is kept to a good standard and very clean.
The staff are all very friendly and welcome me every visit - she is encouraged to mix with other residents and join in activities.
She is very happy - happiest I've seen her in years!
Thank you for taking the time to leave your very kind review.
Lovely care home with a real family/homely atmosphere, lovely staff and fantastic care given, my grandfather-in-law is very happy here and we couldn’t ask for a better place for him. Secure and lovely home.
Thank you for taking the time to leave such a kind review.
My mum has been at Prideaux House since 2019. During this time, although she has deteriorated in health due to her condition, she has been very well cared for and early on, when she first went there, thanked me for finding her such a nice place. The staff are very dedicated, they treat the residents as though they were their own relatives. The manager is also very approachable and helpful. My family and I are very satisfied with and grateful for the quality of care provided by the home.
Thank you for your kind review. We love looking after your mum and are pleased you and your family are happy.
The staff are always welcoming to visitors. They also have a great relationship with my aunty. They have a very caring and kind approach and are knowledgeable about my aunty. I feel happy that my aunty is receiving excellent care.
Thank you for your kind feedback, I will pass on your gratitude to all of the staff.
Our dad came to Prideaux house in November 2020 as he has dementia. It was a hard discussion for us to put dad in care. The care he has from the staff is amazing, nothing is too much trouble. Dad loves to have a joke and banter, he is so happy he settled in straight away. Dad is so well looked after, lots of activities and food is great. The home is spotless. I can’t thank the staff enough for their care. They do an amazing job. Thank you so much for taking care of dad and making him happy.
Thank you for your lovely review. We all enjoy looking after your dad! I will be sure to share your review and thanks with the team.
Dad has been in the home for a year now and settled immediately the staff are all lovely and welcoming and nothing is ever a problem. Dad has had fabulous care from day one the home is spotless and dad always says the food is lovely. They do lots of activities which Dad enjoys and also loves joking with the staff. We really didn’t want to put dad In a home but had no choice in the end and we are all so happy with the care and support he gets every day. A big thank you from all of us for making dad happy and settled.
Thank you for your very kind review. It's a pleasure looking after your dad. I will also pass your thanks onto the staff.
Having to make the hard decision of moving dad to a care home was not easy but mum could not cope and dad needed more care than we could give him. But we could not have hoped for a home so well run where all the staff do a fantastic job of keeping dad well cared for. With mums recent passing and Covid 19 issues, it has been a difficult time, but the staff have stepped up and done a really great job of keeping dad entertained and cared for, it’s been difficult not seeing dad but we can follow up in Facebook page which is great.
My mum was diagnosed with Alzheimer’s a few years ago and eventually, my dad could not manage to look after her at home so for the past year has been in Prideaux. The staff are absolutely amazing, so caring and attentive to all the residents. I myself am a nurse and would give each and every one of the staff a job on my wards. The managers are always available for a chat or to answer any questions relatives have. During the Covid pandemic, they have gone over and above their roles. They are truly the best carers I have ever had the privilege to meet. I thank the day my mum moved into Prideaux House. She is so happy and well looked after all thanks to this amazing care home. This home is second to none. Thank you all so much.
My mum was moved to this home, as the home she was in wasn't suitable to her needs. The staff go above and beyond to make my mum so comfortable, their caring nature is wonderful, the home itself is bright and airy, beautiful rooms, lounge, kitchen, wonderful cakes by the chef and staff, we are made so welcome when we visit. The personal care my mum receives is A star, clean clothes always, haircuts, nails trimmed, everything you would want for your mum being looked after. I cannot praise all the staff enough for making my mums quality of life fabulous.
Thank you for your wonderful comments its a pleasure having your mum, The staff we have at Prideaux House work to very high standards and I feel do an excellent job in looking after our residents. (Name: Denise Argent Email: prideauxhouse@hotmail.co.uk Position: Manager)
Our mum was admitted in March after dad could no longer provide the care and attention she needed. She had Dementia and breast cancer and was rapidly declining. I took her in and was very apprehensive, but immediately felt relaxed as the welcome was so warm and welcome. Over mum's last 6 weeks, our family were welcome any time day or night and I spent a few late nights sitting with her, always with tea and biscuits being offered. I have no words for the care and attention and respect they showed mum right up to the moment she passed away. A massive thank you to each and every one of you.
Thank you for your wonderful comments it was a pleasure having your mum, we wish it could have been in better circumstances. The staff we have at Prideaux House work to very high standards and I feel do an excellent job in looking after our residents.
My mum spent her final 6 weeks of life at Prideaux House. When she went in she was declining fast but we hadn't realised how short her stay would end up being. The care was shown from the day she was assessed at home through until her final hours was exceptional in every respect. Her dementia had left her unable to do a lot of things for herself, and the professional care she received was at all times dignified and compassionate. As she neared the end the staff were incredibly supportive to us as a family. We could visit around the clock, I arrived one day at 6.30am unable to sleep, and was welcomed in and made a cup of tea to drink as I sat by her bedside. When she finally passed away, my dad was at her bedside with a member of staff and he was comforted until family arrived. Then the staff discreetly left to allow us to grieve. They cared for us almost as much as they cared for mum and we cannot thank them enough for what they did for her during her final weeks.
Thank you for your kind words. We try very hard to make everybody feel welcome and we are pleased that you felt this way.
Thoughtful interaction and detailed knowledge of each resident enhance their life experience. Really well done.
Jennifer, thank you for your kind review, we try our best to make sure everyone who comes to stay and visit feels welcome.
This Home is light, bright, modern and welcoming. The rooms for the residents are pleasingly decorated, and again light and bright, each room beautifully wallpapered and nicely colour-co-ordinated soft furnishings. The Chef's food is tasty and always two-course meals. Plenty of homemade cake and coffee/tea served during the day to residents and visitors alike. The staff are always warm and welcoming to all that enter the Home, and are fully attentive to their Charges. The activities for the residents are varied and always something going on for them. My siblings and I are more than happy to have my mother as a resident there, knowing that she is well fed, medicated, hydrated and well looked after. A big thank you to all the staff concerned. You are doing a grand job!
Thank you for your wonderful review, I am glad that you are happy with our service and your mum has settled well.
The staff are always attentive and polite. Generally, a nice place for mother-in-law to be especially as we feel the quality of care is leaving us no doubts whatsoever.
Thank you for your kind review, it is nice to know that you think we are doing well
My dad was recently a resident at Prideaux House. Dad sadly passed away on 24th October and we, his family are currently arranging his funeral. However, I wanted to put online of the care and dedication of the whole staff team, who looked after Dad for the past six months of his life; we as a family will be eternally grateful for all that they did. Dad was treated with the utmost respect. He was so well cared for, we could not have asked or wanted more. Dad was so very happy at Prideaux House and this, in turn comforted his family knowing this. I would have no hesitation in highly recommending Prideaux House to friends or strangers if they were looking for a care home for their loved one. My eternal and heartfelt thanks to the manager and to all her hardworking, loyal staff. Thank you each and everyone.
We are very sorry for your loss he was a wonderful man, we will miss him tremendously.
All I can say is that we were made so welcome and we will be back very soon, with a stack of puppy treats.
Thank you again Prideaux.
Thank you for your wonderful comments.
You always read how bad care homes are, not this one.
Believe me the whole staff at Prideaux are amazing. They treat all the residents with the love and courteousness that we all want our loved ones to have.
If I had to choose or recommend a home to anyone it would be this one.
So from the bottom of our hearts and with so much thanks THANK YOU PRIDEAUX for making my dads last months so happy and for the excellent care you gave to him.
Thank you for your wonderful comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 January 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Prideaux House.
There are no upcoming events for Prideaux House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Prideaux House.
Accreditations
There are no accreditations posted yet for Prideaux House.
Meet the Team (20)

I am Level 5 Health and Social Care qualified Manager. I lead my professional care team in delivering the highest level of care and support for our residents. I ensure a person centred approach is delivered. I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home. I have worked in the care industry for 15 years with over 10 years of management experience.

Dementia, Nursing and residential experience.

Many years of care experience, Currently doing my NVQ Level 3 in health and social care.

Currently doing my NVQ Level 3 in health and social care.

I have been doing care work for most of my working life. I love working with the elderly and find it a very rewarding job.

I am new to the care industry but I am very passionate about caring for my residents and ensuring they receive the best quality of care on a day-to-day basis.

I am responsible for meeting new residents and making them feel welcome and at home when they first come to stay at Prideaux House.

I am responsible for keeping the home clean, tidy and smelling fresh.
I am very particular and like to ensure our residents have a clean and tidy home.

I have worked in care homes for most of my working life, I enjoy spending time talking to the residents as I clean their homes.

I have worked within the care industry for many years. I am always smiling and believe that happiness goes a long way; especially when working with people with dementia.

I was previously a pharmacist in Albania, I have come over to England to work in the care sector. I have really enjoyed my time so far at Prideaux House.

I am new to the care sector but I have settled in very quickly and have learnt a great deal. I am very patient and calm and love my job.

I have worked within the care sector for many years. I have a great working relationship with all of the residents. I enjoy getting to know them as individuals.

I am a full-time cook at Prideaux House. I enjoy making beautiful birthday cakes and home-cooked meals for everyone to enjoy.

I joined Prideaux House this year as their part-time cook. I am passionate about home cooking and baked goods.

I am an NVQ 2 Qualified care assistant. I have worked in the care industry now for around 7 years. I am passionate about dementia care and treating my residents like they are my own family.

I have worked at Prideaux House for over 15 years. I know the home and my residents very well.

I am very passionate about person-centred care and really enjoy my job.

Prideaux house was my first job within the care industry but I am also a carer for a family member, therefore this role came very natural to me.

I have worked at Prideaux House for a number of years now. I find care work very rewarding and enjoy what I do.
Frequently Asked Questions about Prideaux House
What types of Care is Prideaux House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Prideaux House have?
There are 16 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Prideaux House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Prideaux House to the centre of Eastbourne?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
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