






Prideaux House is a detached, Edwardian home situated over three floors accessible by chair lift. The home benefits from a large, accessible, landscaped rear garden which includes a decked area for seating along with a raised planting area.
The home provides 24-hour care for older people with dementia. The aim is to create and maintain a secure, relaxed, happy and homely environment. An extensive, highly trained team of staff support all...
Care Provided by Prideaux House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Prideaux House for full pricing details and T&Cs.
Contact Prideaux House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Prideaux House Care Ltd
- Private Owned
Person in charge
- Denise Argent(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)
Parking
- Main Road outside Home
Prideaux House Reviews (43)
Prideaux House has a Review Score of 8.2 (8.234) out of 10, based on 2 reviews in the last 2 years.
Over all time Prideaux House has 43 reviews.
After my mother's last hospital stay I really thought she would have to go into nursing care, but with the amazing support and determination from the manager and her dedicated staff, she is now walking again and seems to be completely at home and content with life. The constant activities and interaction is also a huge help with stimulation and encouragement, which is essential. I am so happy and more importantly, my mother is really happy at Prideaux. Thanks to the manager for the excellent service you provide. I am so pleased we found you.
Thank you for your wonderful comments, it also down to the determination of your mum and the dedication of my wonderful team of staff. Your mum was given a certificate of achievement for all her hard work.
Staff are always friendly and helpful, always willing to go the extra mile.
Thank you for your review.
Nothing is too much trouble, a very pleasant afternoon spent.
Thank you Prideaux House.
Thank you for your wonderful comments, its great to see pets in the building as all our residents enjoy the pet pals sessions that we have monthly.
A very happy experience.
Thank you for your kind review.
I have always found the staff very competent, cheerful and caring whenever I visit. The home is very clean and welcoming and is maintained to a high standard.
Thank you for your comments and kind review.
Do not hesitate to get in touch for further confirmation.
Excellent service, staff are always happy and helpful.
It was a challenge for my mother to accept it was time for her to go into a care home for her own safety and wellbeing, but everyone at Prideaux made this transition very easy and it is definitely the best thing we could have done for her. She has settled in well, regards Prideaux as her home now and has received plenty of social stimulation from interaction with the staff and other residents, together with the busy programme of activities both inside and outside the home and some major events held there this summer in aid of various charities. The indefatigable and very capable new manageress and her team, who we had the pleasure of meeting individually at a Family Evening, create a warm, friendly atmosphere, are motivated and very kind to the residents and their guests! Moreover, their extra dedication and commitment to my mother during her recent health problems has been touching and commendable. I am so glad I can rest assured that she is and will be safe and well cared for.
Thank you, Susan, this is a wonderful review I will pass on your kind words to all the staff, it is a pleasure to look after your mum. We have a wonderful team here who always go that extra mile to ensure excellent service to our residents and their families.
My mother has dementia and feels she is under attack, but the carers are very patient with her and manage to deliver a high standard of personal care despite having to duck out of harm's way! They are very well equipped to deal with her needs.
Thank you for your review.
We are so happy to have found Prideaux House for our mother. She settled in incredibly quickly and is clearly enjoying the extensive range of activities. All the staff are very kind and friendly and extremely helpful, also in all the administrative issues and paperwork. The rooms are lovely, ours with a view of the garden. I highly recommend this home.
Thank you for your review.
I feel my husband is well looked after at Prideaux House. They involve him in activities and outings. Me and my family, are always made welcome with a cup of tea. They are very friendly and my husband reacts well with them.
Thank you for taking the time to review our care home.
All staff are genuinely friendly and caring and always treat my mother as an individual.
I am kept updated on my mother's condition and treatment and levels of communication are good.
Staff immediately settled my mother and spent time chatting to her, looking at photos and building a relationship. They now know her (us) well and understand her needs, worries and what makes her happy. They encourage her to socialise and are very kind. The management are always happy to chat to me and keep me up to date. They have taken a lot of my worries away and are consistently professional.
Very happy with the friendliness of the staff, always a warm welcome. My gramps has improved a lot since coming here, always looks presentable and comfortable. Like how the home feels like a home.
Thank you for taking the time to complete a review for our home.
Grampy always looks well dressed and comfortable.
Thank you for your review.
Very impressed with the level and standard of care my mother received. The staff are great and incredibly caring and give her all the support she needs. I'm also reassured by the level of safety and security. I know she is emotionally and physically safe.
Thank you for your kind review.
A great deal of care and effort is given in order for residents to live as comfortable and "normal" a home-life as is possible. The staff are kind, understanding and patient.
Always a friendly welcome from the staff and offered a drink on arrival. The building has been newly decorated and looks fabulous, very inviting for residents and visitors. The staff were so kind and efficient with my uncle, a great team of lovely people. I would highly recommend this home. The garden is beautiful and set up for their needs.
Thank you for your wonderful review, it's glad to know that you felt we looked after your uncle well.
Mother moved in April because Prideaux House could cope with her needs far better than a residential home. The staff are very caring and kind and have seen her through a difficult period for all whilst she settled. She is now a different person, trying to make conversation and there is now a spark in her eyes. The room is bright and airy and the facilities appear to be good.
My mother has been a resident at Prideaux house for 6years. During which time her Dementia has progressed. She is now bedridden but at all times has received appropriate care according to her needs. The family have always been made to feel welcome and have been informed of my mother's needs. Staff are helpful and compassionate and work in a very soluble environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 January 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Prideaux House.
There are no upcoming events for Prideaux House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Prideaux House.
Accreditations
There are no accreditations posted yet for Prideaux House.
Meet the Team (20)

I am Level 5 Health and Social Care qualified Manager. I lead my professional care team in delivering the highest level of care and support for our residents. I ensure a person centred approach is delivered. I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home. I have worked in the care industry for 15 years with over 10 years of management experience.

Dementia, Nursing and residential experience.

Many years of care experience, Currently doing my NVQ Level 3 in health and social care.

Currently doing my NVQ Level 3 in health and social care.

I have been doing care work for most of my working life. I love working with the elderly and find it a very rewarding job.

I am new to the care industry but I am very passionate about caring for my residents and ensuring they receive the best quality of care on a day-to-day basis.

I am responsible for meeting new residents and making them feel welcome and at home when they first come to stay at Prideaux House.

I am responsible for keeping the home clean, tidy and smelling fresh.
I am very particular and like to ensure our residents have a clean and tidy home.

I have worked in care homes for most of my working life, I enjoy spending time talking to the residents as I clean their homes.

I have worked within the care industry for many years. I am always smiling and believe that happiness goes a long way; especially when working with people with dementia.

I was previously a pharmacist in Albania, I have come over to England to work in the care sector. I have really enjoyed my time so far at Prideaux House.

I am new to the care sector but I have settled in very quickly and have learnt a great deal. I am very patient and calm and love my job.

I have worked within the care sector for many years. I have a great working relationship with all of the residents. I enjoy getting to know them as individuals.

I am a full-time cook at Prideaux House. I enjoy making beautiful birthday cakes and home-cooked meals for everyone to enjoy.

I joined Prideaux House this year as their part-time cook. I am passionate about home cooking and baked goods.

I am an NVQ 2 Qualified care assistant. I have worked in the care industry now for around 7 years. I am passionate about dementia care and treating my residents like they are my own family.

I have worked at Prideaux House for over 15 years. I know the home and my residents very well.

I am very passionate about person-centred care and really enjoy my job.

Prideaux house was my first job within the care industry but I am also a carer for a family member, therefore this role came very natural to me.

I have worked at Prideaux House for a number of years now. I find care work very rewarding and enjoy what I do.
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