






Prideaux House is a detached, Edwardian home situated over three floors, accessible by chair lift. The home benefits from a large, accessible, landscaped rear garden, including a decked seating area and a raised planting area.
The home provides 24-hour care for older people with dementia. The aim is to create and maintain a secure, relaxed, happy and homely environment. An extensive, highly trained team supports all residents' needs.
The kitchen team cater...
Prideaux House is a detached, Edwardian home situated over three floors, accessible by chair lift. The home benefits from a large, accessible, landscaped rear garden, including a decked seating area and a raised planting area.
The home provides 24-hour care for older people with dementia. The aim is to create and maintain a secure, relaxed, happy and homely environment. An extensive, highly trained team supports all residents' needs.
The kitchen team cater for all types of dietary requirements.
The philosophy is to encourage, motivate, and enhance residents' well-being. Carers achieve this through an extensive programme of activities that aims to stimulate the mind and body. The dedicated care team develops individual care plans for each resident to meet specific needs and provide the best possible care.
Prideaux House welcomes enquiries and recommends that you visit to discuss, view the facilities, and meet the team.
Care Provided by Prideaux House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Extra charges for hairdresser and chiropodist.
The price(s) shown are provided by the care home. Contact Prideaux House for full pricing details and T&Cs.
Contact Prideaux House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Prideaux House Care Ltd
- Private Owned
Person in charge
- Denise Argent (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)
Visiting
- No specific visiting hours.
Parking
- Main Road outside Home
Prideaux House Reviews (55)
Prideaux House has a Review Score of 9.2 (9.162) out of 10, based on 14 reviews in the last 2 years.
Over all time Prideaux House has 55 reviews.
My mother has dementia and feels she is under attack, but the carers are very patient with her and manage to deliver a high standard of personal care despite having to duck out of harm's way! They are very well equipped to deal with her needs.
My mother has dementia and feels she is under attack, but the carers are very patient with her and manage to deliver a high standard of personal care despite having to duck out of harm's way! They are very well equipped to deal with her needs.
Thank you for your review.
We are so happy to have found Prideaux House for our mother. She settled in incredibly quickly and is clearly enjoying the extensive range of activities. All the staff are very kind and friendly and extremely helpful, also in all the administrative issues and paperwork. The rooms are lovely, ours...
We are so happy to have found Prideaux House for our mother. She settled in incredibly quickly and is clearly enjoying the extensive range of activities. All the staff are very kind and friendly and extremely helpful, also in all the administrative issues and paperwork. The rooms are lovely, ours with a view of the garden. I highly recommend this home.
Thank you for your review.
I feel my husband is well looked after at Prideaux House. They involve him in activities and outings. Me and my family, are always made welcome with a cup of tea. They are very friendly and my husband reacts well with them.
I feel my husband is well looked after at Prideaux House. They involve him in activities and outings. Me and my family, are always made welcome with a cup of tea. They are very friendly and my husband reacts well with them.
Thank you for taking the time to review our care home.
All staff are genuinely friendly and caring and always treat my mother as an individual.
I am kept updated on my mother's condition and treatment and levels of communication are...
All staff are genuinely friendly and caring and always treat my mother as an individual.
I am kept updated on my mother's condition and treatment and levels of communication are good.
Staff immediately settled my mother and spent time chatting to her, looking at photos and building a relationship. They now know her (us) well and understand her needs, worries and what makes her happy. They encourage her to socialise and are very kind. The management are always happy to chat to me...
Staff immediately settled my mother and spent time chatting to her, looking at photos and building a relationship. They now know her (us) well and understand her needs, worries and what makes her happy. They encourage her to socialise and are very kind. The management are always happy to chat to me and keep me up to date. They have taken a lot of my worries away and are consistently professional.
Very happy with the friendliness of the staff, always a warm welcome. My gramps has improved a lot since coming here, always looks presentable and comfortable. Like how the home feels like a home.
Very happy with the friendliness of the staff, always a warm welcome. My gramps has improved a lot since coming here, always looks presentable and comfortable. Like how the home feels like a home.
Thank you for taking the time to complete a review for our home.
Grampy always looks well dressed and comfortable.
Grampy always looks well dressed and comfortable.
Thank you for your review.
Very impressed with the level and standard of care my mother received. The staff are great and incredibly caring and give her all the support she needs. I'm also reassured by the level of safety and security. I know she is emotionally and physically safe.
Very impressed with the level and standard of care my mother received. The staff are great and incredibly caring and give her all the support she needs. I'm also reassured by the level of safety and security. I know she is emotionally and physically safe.
Thank you for your kind review.
A great deal of care and effort is given in order for residents to live as comfortable and "normal" a home-life as is possible. The staff are kind, understanding and patient.
A great deal of care and effort is given in order for residents to live as comfortable and "normal" a home-life as is possible. The staff are kind, understanding and patient.
Always a friendly welcome from the staff and offered a drink on arrival. The building has been newly decorated and looks fabulous, very inviting for residents and visitors. The staff were so kind and efficient with my uncle, a great team of lovely people. I would highly recommend this home. The...
Always a friendly welcome from the staff and offered a drink on arrival. The building has been newly decorated and looks fabulous, very inviting for residents and visitors. The staff were so kind and efficient with my uncle, a great team of lovely people. I would highly recommend this home. The garden is beautiful and set up for their needs.
Thank you for your wonderful review, it's glad to know that you felt we looked after your uncle well.
Mother moved in April because Prideaux House could cope with her needs far better than a residential home. The staff are very caring and kind and have seen her through a difficult period for all whilst she settled. She is now a different person, trying to make conversation and there is now a spark...
Mother moved in April because Prideaux House could cope with her needs far better than a residential home. The staff are very caring and kind and have seen her through a difficult period for all whilst she settled. She is now a different person, trying to make conversation and there is now a spark in her eyes. The room is bright and airy and the facilities appear to be good.
My mother has been a resident at Prideaux house for 6years. During which time her Dementia has progressed. She is now bedridden but at all times has received appropriate care according to her needs. The family have always been made to feel welcome and have been informed of my mother's needs. Staff...
My mother has been a resident at Prideaux house for 6years. During which time her Dementia has progressed. She is now bedridden but at all times has received appropriate care according to her needs. The family have always been made to feel welcome and have been informed of my mother's needs. Staff are helpful and compassionate and work in a very soluble environment.
Home is clean and tidy. Staff very attentive towards residents and visitors. Next of kin continually updated, when needed, regarding welfare and care issues.
Home is clean and tidy. Staff very attentive towards residents and visitors. Next of kin continually updated, when needed, regarding welfare and care issues.
My wife has been in Prideaux House for five years. In that time there has been a change in ownership 12 months ago. I had reservations about the management of the home, this has now sorted out and is now satisfactory. For the whole time that my wife has been there, the staff and the cleaning has...
In the past few weeks, while she has been poorly, the staff has gone the extra mile to care for her.
The home has very nice decking at the rear and a lovely garden which are secure and well maintained.
I find all the staff friendly, caring and helpful to my mother, me and my family. I find she is a lot calmer and happier in her day to day life.
I find all the staff friendly, caring and helpful to my mother, me and my family. I find she is a lot calmer and happier in her day to day life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 January 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Prideaux House.
There are no upcoming events for Prideaux House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Prideaux House.
Accreditations
There are no accreditations posted yet for Prideaux House.
Meet the Team (6)

I have been doing care work for most of my working life. I love working with the elderly and find it a very rewarding job.

I have worked within the care industry for many years. I am always smiling and believe that happiness goes a long way, especially when working with people with dementia.

I have worked within the care sector for many years. I have a great working relationship with all of the residents. I enjoy getting to know them as individuals.

I have worked at Prideaux House for over 15 years. I know the home and my residents very well.

I am very passionate about person-centred care and really enjoy my job.

I have worked with the Prideaux Group for around 6 years starting in Prideaux Manor and next I was transferred to Prideaux House.
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