






York Lodge is a residential care home for older people. It is situated in the town of Crowborough, close to shops, local hospital and bus services.
They aim to provide each resident with a caring and secure environment and the means to live life to the full extent, with privacy, independence and dignity.
York Lodge offers a range of single and double en-suite rooms, all of which have been tastefully decorated providing...
Care Provided by York Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
All fees excluding in- house Hairdressing and Chiropody, toiletries and other personal items required.
The price(s) shown are provided by the care home. Contact York Lodge for full pricing details and T&Cs.
Contact York Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Millcroft & York Lodge Care Homes Ltd
- Private Owned
Person in charge
- Lindsay Filshie (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2005
Room Information
- Single Rooms (22)
- Single Rooms with ensuite Wet Room (4)
York Lodge Reviews (27)
York Lodge has a Review Score of 9.7 (9.687) out of 10, based on 16 reviews in the last 2 years.
Over all time York Lodge has 27 reviews.
My partner has been in this home for more than two years. Before the pandemic, one was allowed to visit as often as one wished, and the residents were transported by the home's minibus on a regular basis. Naturally, lockdown changed this, but one was allowed visits outside behind plastic screens or directly (after LFT testing) depending on Covid conditions. I have nothing but praise for how my partner has been treated by a dedicated team under the supervision of a very competent manager.
My father was a resident at York Lodge for a couple of years. During this time he was cared for by all the staff with great love and respect. I was always told of any changes in his care or condition and as a family, we always felt supported. Sadly my father died in June. He was lovingly cared for and we are truly grateful to all at York Lodge.
My 90-year-old father has lived at York Lodge for two years. From the moment I first visited I knew I had made the right choice. The staff are professional, hard-working and above all clearly care for the residents. I am kept informed of what's going on and have always been made welcome. What matters most is my father is happy. During the Covid situation, the staff have coped well ensuring the residents remain protected. I feel reassured that he is being well looked after.
Mum has been a resident at York Lodge for over four years. It truly is a “Home from Home”. The dedicated staff and Management team are exceptional, they are friendly, approachable and loving. Hugs and kisses are abundant. They really do care about all aspects of mum's well being and from what I have seen, is applicable to all residents. My mum's behaviour has been challenging at times, this has been met with kindness, understanding and resolution. I have huge respect and appreciation for all of the amazing staff, even more so during the current pandemic. A lovely place to live.
My mum has been at York Lodge for a while now and all I can say is thank you for keeping her safe especially at the moment. More activities would be great to keep her stimulated; she loves singing. Thank you once again!
All good. Very happy.
Various group and individual activities are held to encompass the abilities of members.
Using a minibus those that are able go on short outings and afternoon tea out.
I am not around at mealtimes but the menu displayed is varied.
Residents always look clean and tidy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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