
The staff are extremely patient, kind and respectful towards her and all other residentsDebbie I(Daughter of Resident/Service User)

Staff and facilities are of the highest standard.Alison H(Daughter of Resident/Service User)


The staff are extremely patient, kind and respectful towards her and all other residentsDebbie I(Daughter of Resident/Service User)

Staff and facilities are of the highest standard.Alison H(Daughter of Resident/Service User)


Charles Lodge is situated off an attractive tree lined road in a central but secluded position in Hove. In addition to local shops and amenities invigorating sea breezes can be enjoyed on a visit to the nearby seafront.
The care needs of Residential and Dementia diagnosed service users can be met within the home’s pleasant environment.
Care Provided by Charles Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person centred care
The price(s) shown are provided by the care home. Contact Charles Lodge for full pricing details and T&Cs.
Contact Charles Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Perin Varkey Prasad(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (19)
Visiting
- Visiting is at anytime
Parking
- Have own car park at the front of the home
Charles Lodge Reviews (44)
Charles Lodge has a Review Score of 9.6 (9.565) out of 10, based on 10 reviews in the last 2 years.
Over all time Charles Lodge has 44 reviews.
My mother has been a resident of Charles Lodge for over three years. I could not ask for better care and understanding of her multiple problems. Staff and facilities are of the highest standard.
My Mother has been in Charles Lodge since January 2018 and she has settled in extremely well. The staff appear very caring and there is always someone available to oversee the residents and/or answer any queries I have. I like the fact that there are activities organised most days to engage the residents. Mum is eating well and seems quite content.
Looked at a number of places and this one shone head and shoulders above others, I just hoped they would live up to initial expectations - I am pleased to say they didn't disappoint.
The manager and all staff make sure its a welcoming and pleasant 'homely' place. They get to know the relatives quickly and you are welcomed on every visit.
A care home that I would highly recommend.
Fantastic place, always friendly. Staff are always available and eager to help. My mother's room is always warm and clean, her clothes laundered and she is washed and tidy. They handle her memory issues with patience and tact.
The manager and staff are very good to the resident and myself.
I spend most of my time with her when she's down and she is always smiling when I arrive.
Great job - keep it up. Thank you.
We moved mum to Charles Lodge over six months ago as we were unable to continue the level of care that she needed. She is 90 and suffers from dementia. Since being at Charles Lodge, mum has gone from strength to strength and we could not be happier with the level of care and kindness that she receives from everyone there. The home is extremely clean and tidy, mum is always dressed beautifully, her room is immaculate and unlike other care homes, Charles Lodge smells lovely too! We visit mum on a regular basis at varying times of the day and have always found her to be extremely well looked after and would not hesitate to recommend Charles Lodge.
She seemed to adjust fairly well. Now she seems more engaged with the activities and some of the other residents.
Overall we are happy with her wellbeing here.
I have found that the manager and all the staff are very friendly, caring and helpful to the residents. The home always smells nice and is very clean. The food looks lovely too. It really is a home from home.
My mother is resident in this care home where she has been treated with utmost care and respect. The staff are very knowledgeable and friendly and nothing is too much trouble. The home is always clean and tidy and the rooms are comfortable and "homely".
My mum has been a resident at Charles Lodge for 2 1/2 years. She is happy and very well cared for. The entire staff from maintenance staff to carers are always caring, welcoming and friendly. I am convinced she could not be in a better home. I have peace of mind that she is safe, understood and "loved". I would not hesitate to recommend Charles Lodge for dementia care.
Whenever I visit my uncle I always receive a very warm and positive welcome. The staff are always friendly and I know my uncle considers Charles Lodge to be a real home from home. He is happy to be here.
Charles Lodge is a very well run and efficient care home. My mother has been a resident since March 2016 and is thriving and very happy. All the needs when having to put a loved one into any sort of home. They have wonderful caring staff who are gentle and take time to listen and talk to the residents. Entertainment is varied but the singers who come in and get the residents singing a long and also dancing is a joy to see. Charles Lodge is fabulous.
At first mum was really unhappy and sad which made me feel the same, but in a few short months the wonderful staff have won her around, she is now very happy, content and smiley. She is always clean and well turned out when we visit every week. She loves the activities which take place most days. She now feels she is at home. All the staff are so caring and nothing is too much trouble. Her room too is kept immaculate. There is always fruit around for residents to help themselves and drinks are always available. Whenever I visit there are no smells at all it is clean and tidy.
I can confirm that Charles Lodge provides the best possible care home for my mother who is suffering from progressive Dementia, and who requires full time care and attention. The management and staff are all so responsive to my mothers needs and treat her with the utmost dignity and respect. Her room is always spotlessly clean and tidy and her clothes are changed and laundered o0n a daily basis, so she always appears respectable. The food provided is always to the highest quality. Mum is so happy and content within this fabulous care home which makes it so much easier for us as a family to relax knowing that she is being well cared for in such a lovely place.
I have found the staff to be helpful and friendly to me when visiting. With regard to the service user the staff always appear to treat her in a friendly but respectful way and ensure her needs are met. The environment is always cheerful and everywhere I have seen appears bright and clean. I find it helpful there are no restrictions on visiting hours. From what I have seen the service appears excellent.
Could not fault in any way. Staff are extremely kind, caring and friendly. Have already recommended to a number of others, who also moved family members into their care. Would not want my mum in any other care home.
My overall impression (and this comment is made taking note of some input from my father, the service user) is that Charles Lodge is a well-managed establishment with well-trained and sympathetic staff. The biggest problem I detect, one true of most such organisations is that there is sometimes a shortage of staff available.
The room was made available to my father at less than one month's notice for occupation from 01/12/2014 following the sudden closure of his previous residence. He spends almost all his time in his room, not being socially inclined at this time of his life. The room was redecorated prior to my father's taking up residence and Charles Lodge management has tried hard to meet his requirements and to make him comfortable in a quite small space. The only significant criticism I would have of the room is a common one of such establishments in that it is overheated and airless. Being south-facing with only a small opening door-cum-window in summer it is also too hot.
On the occasions when I have eaten in Charles Lodge I have have been very impressed by the standard of meals which seems higher than in my father's previous home and certainly attracts far less adverse comment than I would expect from a fastidious eater.
The home has been personally very helpful to me (who live seventy miles away) with managing post and dealing with some administrative matters which required Charles Lodge headed paper.
NOTES:I have classified "Activities" as "Good" but my father does not use these so it is largely a guess.
My mother has been at Charles Lodge for over a year. It is a homely place, kept spotlessly clean. The staff are excellent; they are all kind and I never have any doubts that they are being unkind to my mum when I am not there. I feel I can leave her there safe in the knowledge that she is well cared for. Mum is happy there and the food is excellent.
I don't take part in activities as i like to spend time in my room. I have lived here for 6 years and am very happy.
The care home is very efficiently and sympathetically run. It is always clean and hygienic and clients are happy and calm. I cannot believe this is due to anything else but the caring and sensitive approach of the staff and management. Turnover of both clients and staff is low and this must be a good sign. Facilities and activities are excellent and appropriate and the clients respond well. The care home is always welcoming and staff invariably greet visitors by first name. I have no criticisms whatsoever.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2019Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Charles Lodge.
There are no upcoming events for Charles Lodge.
Awards / Recognitions (4)
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
- 28 Feb 2019Recipient: Nicholas James Care Homes Ltd
- 01 Feb 2018Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Charles Lodge.
Meet the Team (1)

I've proudly worked with Nicholas James Care Homes for nearly three years and recently stepped into the role of Care Home Manager. My Journey in care has been shaped by a deep belief in empathy and a genuine passion for making a difference in people's lives.
I've been actively involved in CQC inspections, contributing to positive outcomes that reflect our team's dedication to high-quality, person-centred care. I'm committed to creating a warm, supportive environment where both residents and staff feel respected, valued, and heard.
"To care is to connect -- with kindness, patience, and heart."
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