Ashtonleigh

Very good, cleanliness good. Mum's birthday, all staff made a very memorable day for her, with them all singing 'happy birthday' to her. They decorated her room & everyone was so kind.

My stay was comfortable. I was well looked after and everyone was very friendly.

As a family we are very happy with the care my father receives at Ashtonleigh. Staff are very kind & caring.

All staff are very helpful, kind and dedicated to caring for their residents. Keep doing the great work.

Very friendly, excellent.

My mother has been in Ashtonleigh since August 2022. The staff are always friendly and support mum well as her health declines. They do their best to include her in the organised activities and make sure that she is out of bed as much as possible during the day. I also find that the contact I have with the home is prompt and efficient.

The staff are all so kind , caring and in touch with her needs . A totally home environment where she has entertainment, fun and lots of activities with wonderful staff ensuring never a dull moment. Along with a lovely room the whole place is clean in every way . Freshly decorated regularly . Great food , and I would thoroughly recommend to anyone to bring a loved one there . The manager and his team work so hard to create this wonderful place for the residents benefit. They work with you and ensure everything my mum needed is achieved to the best they possibly can. We as a family are so grateful and have no worries at all .

My husband has been at Ashtonleigh for over 5 years. He went just before COVID struck and with help from members of the entertainment team telling him what I was saying I was able to see him and talk to him

All of the staff are very caring, and having nursing staff at hand is very reassuring. The availability of organised activities is so important, particularly where a resident is mostly confined to bed and unable to share in group activities. Spending time with residents in that way and getting to know them makes a big difference to the quality of care.

Fabulous home staffed by beautiful caring people. Mum has been cared at the home for over two years and has been treated with the upmost dignity. The staff treat mum as family. I have written to many organisations to get this home the recognition it deserves. The most important thing for me is I sleep an night knowing she is in safe hands.

Thank you to all the staff.

My dad became a resident in April, and from the outset, the staff were smiling, happy, observant, accommodating, kind, caring, remembering not just his name but also my Mum's, my sister's and mine. Lots of activities going on, and encouragement to join in, or to move to the lounge areas or the garden. A garden party in the summer with a BBQ, then last week an Onam celebration for the Kerala harvest festival, which is where a lot of the staff are from. It was so nice to sit with my Dad in a decorated room, eating a selection of fantastic dishes off a banana leaf- we had such a laugh. Thank you Ashtonleigh, it's such a relief knowing he's being looked after well, with dignity and care.

This is a very good nursing home and the facilities and staff are very good. My mum's room is very comfortable. She has to have liquidised food but seems to like the flavours, she goes to the lounge and enjoys the activities. Overall I feel that Mum is getting good care and she is happy here.

This was my Dad's 4th care home move in a year & as a family, we were extremely apprehensive. We had gone through an awful time beforehand. Our concerns were met with empathy, support & openness. The staff have been fantastic in taking the time to get to know Dad & us as a family. They have helped us plan special lunches on my Dad's behalf to surprise my Mum as he no longer can. I often phone to check in as I don't live close by & they are always reassuring telling me how Dad has been that day even if he's had an off day. My Dad is now in a safe, friendly environment & finally treated with the respect & dignity that he deserves. I know I can walk in any time & be greeted with a hello & a smile from all the staff.

We feel so lucky to have our daughter cared for here.

My mother has been a resident at Ashtonleigh for a few years now. The staff are always very friendly, welcoming and good at keeping me informed of any health matters. Her needs have changed in the time she has been there and they have adapted to accommodate these along the way. Given her needs, she is in the best place she can be to be looked after safely and with compassion. The food is very good which I know would have been very important to her.

I have always found the staff very helpful and care about the residents. It was hard as my mother went in under Covid restrictions but if I called received updates and pictures when requested. Over time I feel more happy and know my mum is in a good home and wouldn't want her anywhere else.

I find the staff at Ashtonleigh Care Home very approachable, friendly and kind. Nothing is too much trouble for them. Their patience and understanding is second to none. Visitors are made to feel welcome.

I have been very happy with my parents' care. They moved into the home to be close to me and needed to transition into a safer environment than they had while living at home. Staff are friendly and attentive and try to ensure that there are things to do every day. Food is good, drinks are provided throughout the day and the rooms are always clean. I am kept informed of medical issues and have had no problems visiting when the home is not in lockdown.

This is a safe and secure environment for Dad to be in. Staff are first rate. Not sure on how much encouragement there is for Dad to attempt to get out of bed with his broken hip now repaired? The staff always keep me updated on any change to dad or his medication.