Ashtonleigh

Unfortunately I am unable to visit the home as regularly as I have been, but the staff are great in keeping me up to date on Dad's well being. I get regular photos and comments of dad and the things he is up too. It is a lovely touch and is much appreciated also it is never any trouble whenever I ring for update. Dad is well looked after and happy.

There is a warm and friendly atmosphere at Ashtonleigh. The staff are very friendly and helpful and have just given my mother the most marvellous party for her 100th birthday. My mother is happy and well cared-for at the home.

I found the clinical staff to be excellent and of a high standard. As a non practising RN I felt that the carers were of a high standard. Then I learnt that many were RNs in their own countries. This made sense with the high standard of nursing care delivered. The RNs themselves were friendly, communicative and professional. All this is important with our loved ones who may need total patient care. The nursing care is equivalent to any geriatric centre of excellence.

In general the level of care my mum received is second to none. The staff really put the 'extra mile' in going the extra mile. They are kind, empathetic, so thoughtful & nothing is ever too much trouble.

From the day he arrived our friend loved Ashtonleigh, the care and attention has been excellent. His room is airy and the food first class. Every one of the staff are friendly and nothing is too much trouble for them. We attended the May Day celebration which was first class with great food, lots of entertainment and a great atmosphere.

Very friendly, clean, everything a home should be. I am only a visitor coming to see a very dear friend but cannot seem to fault anything, would have no problems in only not myself or family here.

So pleased that my special friend is in this lovely, caring home. This is the third home she has been in and by far the best. Staff are always very cheerful, the atmosphere is excellent, my friend doesn't seem sedated anymore and always seems happy. I visit another friend every week at another home, which is very expensive but nowhere as good as this one.

When we found this care home for my mum we were so happy. Everyone there works so hard to make the residents happy and they are all so well looked after. It's an amazing place. The staff are so friendly and if we have a problem always find time to help, it's a fantastic care home with fantastic staff.

Pleased to confirm although the building is old, well used, it performs to the best of its ability. Importantly, for our relative and ourselves, no bad smells in any of the areas.

The time that my mother was in the home was not easy to start with but as she and we got used to her being there she became happier and quite content. My father and I consider the staff to be angels who have hearts of gold.

I would like to thank the staff for the way I have been looked after, and the care I have received. I would not hesitate to recommend Ashtonleigh to any family and friends.

All the staff are friendly and welcoming. Always smiling, I was dreading 'mum' going into Ashtonleigh, but I needn't have worried. Knowing she is well looked after has taken the weight off my mind. Thank you.

The only comment I have is that I would prefer dinner to be more substantial than sandwiches and soup.

The care that was given to my mother was fantastic. She was only in Ashtonleigh for a week, but the staff made us feel as if we had been there a long time. The management should be very proud of their staff; everyone was very welcoming.

Amazing staff, can't do enough for us as a family. Everyone incredibly kind and friendly! Can't thank them enough for my mum's care.

A very happy place with lovely staff. I always feel very welcome when I visit my dad. I know that he is being well looked after.

My mum originally went into the Care Home for respite care, and we were so happy and comfortable with the environment that she is now in full-time care. The ethos of the home really stands out, with a caring and inclusive team, plenty of entertainment, and a strong focus on meeting individual needs. They also know how to throw a great party - be sure to go if you ever get the chance!

The only area I think could be improved is the furniture in some of the rooms, which doesn't quite match the high standard of the care and service provided.

Overall, I would definitely recommend this Care Home. You won't be disappointed, and you're sure to leave with a smile after visiting.

Thank them so much.

Great home fantastic staff my dad's been in the care home since mum passed away with was his main career lovely atmosphere very informational on each of his requirements cleaning laundry fantastic care staff wonderful reception and administrator fantastic managers very well to work with best by by far is the activities team all different types of activities my dad enjoys bingo quizzes bitter off gardening floristry baking trips out that keeps he's dementia at bay with activities and keep his brain active.

He was very receptive and seemed content in the surroundings. The staff were extremely polite and helpful. He loved the food he was given. All in all, I felt very welcome, and he is clearly getting a very good experience here. Thank you. Tomorrow is his birthday, and they are baking a cake especially for him.