
After visiting many care homes, this one stood out due to caring staff, happy residents,C S(Niece of Resident/Service User)

Very pleased with all aspects of care my wife is receiving at Edward House.Zygrund S(Husband of Resident/Service User)

staff were very efficient and caring and Mum was made to feel like one of the familyAngela L(Daughter of Resident/Service User)

After visiting many care homes, this one stood out due to caring staff, happy residents,C S(Niece of Resident/Service User)

Very pleased with all aspects of care my wife is receiving at Edward House.Zygrund S(Husband of Resident/Service User)

staff were very efficient and caring and Mum was made to feel like one of the familyAngela L(Daughter of Resident/Service User)

The home is located in a central position close to local transport and other amenities, which include a shopping centre, restaurants and public houses. All these are within walking distance and easily accessible.
Within a homely environment the care provided by the home can meet the needs of service users with a diagnosis of Dementia and those with Residential care needs.
Care Provided by Edward House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Edward House for full pricing details and T&Cs.
Contact Edward House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Kristie Marku (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2002
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (8)
Edward House Reviews (50)
Edward House has a Review Score of 9.4 (9.417) out of 10, based on 5 reviews in the last 2 years.
Over all time Edward House has 50 reviews.
As usual a happy protective environment. Arrived just before lunch that looked very appetising. Mother in Law happy as entertainer had just left. She was looking very alert with her hair recently permed. Usual questions as "how long it took us to get there" but still recognising us.
Edward House has a very homely and relaxed feel about it. The staff are extremely kind to the residents and really caring. Everywhere is really clean and comfortable and there is a good choice of menu. Also activities are organised for the residents if they wish to participate, my husband is very happy here. I am always made to feel welcome whenever I visit and everywhere is lovely and warm.
What a lovely home, really caring and kind staff who really look after dad. I loved the home when we looked round for the first time. It was not easy to put my dad in a home. All the staff and the manager helped and supported us to make it easier.
I was unsure about putting my dad into a care home. Edward House have helped to make this a positive experience for my mum and all the family. They have made us feel welcome when visiting and I have found all the staff to be friendly and helpful.
Visitors are always warmly welcomed. Staff are very friendly. Extremely clean (no nasty smells). lovely sunroom which can be used for quiet get togethers.
When visiting, very friendly clean home. Often my sister is engaged in an activity. Well cared for, home made cakes and plenty of drinks.
It was a tough decision to put my father into care, however he is happy safe and well cared for by a lovely friendly team. Giving us peace of mind knowing he is happy and content, with regular entertainment and activities.
The food is very good and all the residents eat together with the team assisting when necessary but ensuring the residents maintain as much independence and dignity in a social and friendly setting.
The security is good but visitors are always welcome at any time and the team are always happy to update information and show a genuine interest in my dad.
We have just recruited a new Leisure and Lifestyle Coordinator who is also about to embark on two new courses; Activity Leadership and the Level 2 Award in Supporting Activity Provision in Social Care from NAPA.
We are also currently...
My comments below are no reflection on the staff who are excellent. It is the condition of the home. It needs a face lift and that is down to funding. It is down to the powers that be, to provide the funds for people i.e. residents of the home and the staff. To people who have worked all their lives and dedicated staff, to provide better facilities. There does not seem to be a problem with funding everyone else. Charity should begin at home. To reiterate the staff are excellent.
I find the staff very friendly and helpful and they always offer tea when I visit my husband. I will say that they should make him wear his elastic stockings to keep the swelling in his legs down.
An excellent experience in every way. No complaints whatsoever.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Edward House.
There are no upcoming events for Edward House.
Awards / Recognitions (5)
- 20 Nov 2025Recipient: Edward House
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
- 28 Feb 2019Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Edward House.
Meet the Team (1)

My journey into a care home started with my grandmother years ago. She was a nurse, and I will always remember her taking so much pride in her job. I joined the care sector in 2005, working in a nursing home as a carer. I did my NVQ 2 and 3 at my local hospital and spent 6 years working in the hospital in the stroke ward. I was soon assigned champion for the older ones in the ward and was involved as much as possible, but after 6 years, I wanted to try something new. After leaving the hospital I went on to work in the community as a team leader and it was at that point, I had the opportunity to complete my NVQ 5 and after a few years of working in the community where I went to work for an agency, I was assigned to work in a care home. I have been in Edward House for just over two years. I love working at Edward House.
It is a very homely atmosphere in here. I'm so proud to be able to do things for the residents, talking with them and spending time with them and seeing them do things that they haven't done in a while is a real joy. When I see them happy, having a good time and being looked after properly, I'm happy.
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