Greenways

My dad is happy and comfortable with his new life at Greenways, which is a relief for me and our family.

She is being very well looked after with due care and attention. Her medical needs have been and continue to be administered to well.

My brother has been at Greenways for a year now and the staff are very friendly and efficient. Activities are well organised and we are kept updated on all aspects. The staff look after his medication and his health has improved.

I am extremely happy and grateful for the care my father has. Everybody is always helpful and obliging when I phone for an update on Dad’s wellbeing and health, especially the manager and my father's senior carer, I know that my father is in very caring, capable hands, and that gives me peace of mind, knowing he is safe and very happy at Greenways

The carers, who as ever in a care home setting, are hard pressed, are notwithstanding this, supportive and attentive. The manager is very hardworking and is an excellent leader of the team. Whilst understanding that time is at a premium for staff, the one area which could be improved is communication on specific actions that arise from the Care Plan for the resident e.g. progress on medical appointments and, for example, are physiotherapy exercises being administered.

My mother has only been at this home a short time but since she has been here she has improved and engages more. The communication from the home and the interaction the carers have with my mother is very good.

I am very happy with the way my wife is treated.

Always caring, thoughtful staff, willing to help and knowledgeable about the individual needs of all the residents.

I think everyone is very approachable and my client seems very happy here. The Senior Carer is really nice, supportive and very good with the residents. Every carer I have seen has been caring and compassionate. The Activity Coordinator has been great at sorting out visits during and outside of Covid and setting up brilliant activities with the residents. The home is well kept and I am looking forward to seeing the refurbishments when complete.

My mother has settled in well at Greenways. The staff are very attentive and communication between them and myself is excellent. During busy times, and especially Covid lockdowns, they were always polite and gave me time. The care home is undergoing a makeover so there has been a little disruption i.e. noise and people moving beds about but we have been informed of progress along the way. I have already recommended Greenways to a friend and their relative is now also a resident and making more of life. The permanent staff team are always friendly and obviously works well together while being attentive to all.

Of course, one does not want a parent or loved one to develop dementia. It is a terrible illness. However, that is not something that one can control. If it happens, however, it would be a blessing for the dementia sufferer to be at Greenways, and a relief for their family to know that they will be cared for and treated with dignity, respect and affection. I live abroad but it was a pleasure, and relief, for me to be able to visit my mother and see her so well cared for, and an immense comfort to my father to know that she is safe, secure and very well provided for. The activities are marvellous and the home dealt with the government-imposed mandates due to Covid very well. The staff are friendly and always helpful. It is indicative of their care and their attitude that they have a sign in the home (I paraphrase)- “remember that the patient lives here and this is their home, you only work here.” Thank God for those that do work here.

My mum was a resident for six years until she recently passed away. I cannot praise the manager and staff highly enough - they were a great support to us. She was very happy throughout her stay there. I will continue to support Greenways as much as I am able.

My mother has been a resident at Greenways for five years. During that time, she has been well looked after and very happy. She recently celebrated her 100th birthday, and despite the restrictions of Covid-19, my sister and I were able to spend valuable time with her for the first time since lockdown. The staff decorated her room, joined in singing happy birthday to her and made the day memorable for us and Mum. The staff are always professional, kind and caring.

My mother has received excellent care from all members of staff at Greenways ever since she became a resident 2 years ago. She has been very happy and settled from the day she moved in and we have always found everyone supportive and approachable should we have any concerns or worries about her. The home has also coped extremely well during the COVID crisis and it is a comfort to know Num continues to be well cared for.

I live a significant distance away and am very happy with communication with and from the staff who are always so helpful when I telephone or email. My mother-in-law was in hospital recently and was very anxious to return home to Greenways as she knew she would get the care there that she needed to recover. For her to refer to Greenways as home is testament to the care and attention she receives daily and which we are both very grateful for.

We are extremely happy and grateful for the care my father has. Everybody is always helpful and obliging when we phone for an update on Dad’s wellbeing and health in these difficult times. To know that Dad is in capable, caring hands means the world to us. We thank you all.

Mum is now very frail and the staff have adjusted their care to her changing needs.

She had a lovely large room that was always kept spotlessly clean. The staff were always helpful, professional and caring. They work extremely hard and take pride in their work.

We can speak only praise to the staff who are stoically managing the current situation.

All the staff are working so hard under very challenging and difficult circumstances. I am amazed that they can keep so cheerful and attending to their duties in a very caring and professional manner. My father who is 97 and has been a resident for over one year always remarks on how lucky he is to be attended to by such caring, compassionate and cheerful staff, as well as occupying a warm, spacious and comfortable room. The meals he receives are freshly cooked and well presented too and of course very tasty. I hope Greenways is still available when my time of need comes along.