Greenways

Your home and staff are wonderful I have mentioned you to several people who eventually may need your services

My mother moved into Greenways in May 2025, when I chose Greenways it stood out from others as very clean and well laid out, during my mothers stay until passing on the 14.5.26 she was very well looked after all of the staff were fantastic, very friendly and always helpful, I am 100% happy with choosing Greenways, I know after a short time I had made the right decision. I would definitely recommend Greenway to anyone.

My mother has been a resident of Greenways for five years. During this time, her needs have always been considered. As her son, my needs have also, always been considered. I am very happy with the arrangements at Greenways, especially from the manager Sylvia.

Been coming here for 18th months. Greenways has a constant approach to self improvement which is lead by all staff. I actually feel it is my 'second home' and feel totally comfortable within a beautiful environment and have never had any doubts whatsoever.

We had a couple of previous disastrous years at other homes and Greenway's is leaps above them - the management care and listen to any concerns , the carers treat residents with kindness and sense of humour , it's always clean , it's just fabulous and we are glad our mum is there at this the worst time of her life ! 10/10

I visited Greenways before her stay begun, I was amazed by how helpful the admin worked to get her a room!!! Upon taking my mum there, she settled in surprisingly quickly. At home, she is housebound and never sees anyone except for the carers that go in twice a day. But here, she had company, and the caring staff are absolutely amazing, nothing is too much trouble, they are kind, caring and I really don't know how they make the home feel like a 'home'. Spotlessly clean, food was 5 star! I honestly can't thank Greenways enough, I wish my mum could be a resident .... maybe I'll begin the process to move to this wonderful 'hotel', as soon as mum is ready. Thanks Team!

My mum has been a resident at Greenways since February 2025. The standard of care and cleanliness is very good, and the staff are kind and friendly. They are always ready to help with the variety of tasks mum now needs help with, from washing and dressing to helping her understand her mobile phone! I have confidence that mum is in secure surroundings and that she is well looked after.

The care my relative receives at Greenways is excellent. The manager and her staff are kind, caring and go out of their way to help the residents. There is a real family atmosphere and the activities arranged are very varied and thoroughly enjoyed by my relative who benefits greatly from the stimulus they provide.

My Mum is a resident at Greenways and her care is brilliant. The staff are all so kind and caring as Mum has Alzheimer's and Vascular Dementia and they look after her with dignity and compassion. As a family, we are safe in the knowledge that Mum is safe, warm and cared for.

Thank you team!

My sister has been in this home since February 2024. It has been the best experience for her having been in a previous home for 16 months. Believe me, we can now tell how a good home runs.

My mother has always been well cared for and enjoys all the activities and loves the staff who look after her. I would not hesitate to recommend Greenways to anyone.

The 30th of September was our 57th wedding anniversary. The staff set up a table, nicely decorated in the main lounge so we could have lunch together. The meal was lovely and we were waited upon. My wife suffers from dementia and the carers dressed her in sparkly top and she looked lovely sitting in her wheelchair. Several of the staff came and wished us well, which was appreciated. The day will remain memorable because of the love and dedication of the staff.

After spending many days in the home during those final 2 weeks, we saw and fully appreciated the wonderful community you have created in Greenways and how happy the residents are, and they truly feel 'at home' We were really touched by the care and commitment from many of your staff, the time they spent talking to us and the kindness they showed to my wife, The fact staff visited at the end of their shift, and days off showed how much they care, and that their work is more than just a 'job' to them.

My father broke his right leg in November. This was not picked up by MHA Greenways until I insisted on an X-ray which was not done until December, 4/5 weeks later. The care plan was not followed. The surgery was also found wanting in their response. I had to contact WSC and CQC because of this safeguarding issue. Some of my father's clothes and personal items went missing some were torn and we handed in clothes that weren't his. His personal needs were not adequately met and lacked stimulus. The badly handled sale of another provider meant that I had no idea whether Greenways would remain open. Shortage of staff, low morale, poorly led and reluctantly decided to move him to a care home that would meet his needs. There are some wonderful staff here who are dedicated and kind but are unappreciated. The food is really good and the home is generally clean. MHA corporate organisation is only interested in taking people's money.

Mum has been a resident for over two years and in that time I have found the home and staff to be caring and supportive with her needs. They keep me informed if there are any issues and discuss with me suggested treatment plans. Where possible, Mum is consulted about her needs but as she now is suffering from dementia, sometimes the home and myself have to make decisions for her.

During the last two weeks of Nana's life she received compassion and support to help her to pass in the way she wanted. As a family we were supported to be there for her in the way that was right for her and for us. I cannot recommend this home highly enough.

It makes me very happy to hear my aunt always say that she is very well looked after.

The staff at Greenways always seem willing to make time to speak to residents and family whenever necessary, however busy they are. They seem to treat everyone as individuals and are conscious of the residents’ varying needs.

My father has been settling into Greenways for the last couple of months and his social contacts have improved. The staff are friendly and attentive and his room is lovely. Following my mother's demise in a different home, my daughter was at first reluctant to visit but having got her across the threshold she has since been back because it feels so much better here.