Greenways

227 Hawthorn Road, Bognor Regis PO21 2UW
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9.7 48 Reviews
  • Greenways, Bognor Regis
MHA Greenways is located in the seaside town of Bognor Regis. Greenways provides a homely en suite accommodation for 44 residents with residential and residential dementia care needs. As well as long term care, Greenways offers short-term stay.

Residents enjoy home cooked food, spending time in the secure, landscaped gardens and a varied activities programme which is based on their preferences - this includes visits to the garden centre and walks along the promenade at the seafront.

At Greenways, a music therapist interacts with residents through singalongs, playing simple percussion instruments and responding to musical cues in either a one-to-one or group setting.

The accommodation is designed to suit professional care standards, while carers themselves take pride in helping residents to achieve an independent lifestyle in which they feel at home and respected.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1270 – £1384
  • Self-Funded Residential Dementia Care: £1432 – £1697

These prices are only a guideline, please contact Greenways to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Slywia Fafara (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (44)

Parking

  • Free parking for guests

Greenways Reviews (48)

9.7

Greenways has a Review Score of 9.7 (9.739) out of 10, based on 12 reviews in the last 2 years.
Over all time Greenways has 48 reviews.

Overall Experience
  • 35
  • 11
  • 1
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  • 1
Date Published
  • 48
  • 2
  • 9
  • 12
  • 36
Reviewer Connection to Greenways
  • 21
  • 9
  • 5
  • 3
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  • 1
  • 1
  • 1
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Total of 48, showing 41-48
Review from Gillian I (Daughter of Resident) published on 8 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother needed to go into care suddenly and her admission went as seamlessly as possible. The carers teat her with dignity, respect and she settled down quickly. Her room is lovely, with all her own furniture and a garden view. The food is of a good standard and care has been taken to introduce Mum
to new friends with similar levels of communication. All in all, a difficult time made easier for us all by caring staff.
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Review from Deborah (Daughter of Resident) published on 8 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Greenways for 3 weeks. Everything happened so quickly and the manager and deputy were extremely helpful. My mum could not have received more care, more love, or a warmer welcome! And it wasn't just Mum they looked after, they have helped us (2 daughters) so much too, doing their utmost
to alleviate our anxiety and make Mum's 'move' as painless as possible. The staff are friendly, caring and helpful and have all welcomed us. Mum has settled in very well, and we are all very happy that she is safe and peaceful. There are lots of things to do every day and the residents are encouraged to take part. It is a really lovely, homely place which we are very glad to have found!
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Review from Carol B (Daughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here for 12 weeks. It is a marvellous home with care second to none. Very pleased we moved Mum here.
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Review from Brenda G (Wife of Resident) published on 10 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was looked after very well. Staff were kind and considerate, always went the extra mile to make him happy. Food was lovely. It was a pleasure to visit in such a happy home.
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Review from D C (Niece of Resident) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff very friendly and helpful. The home is always clean and bright. My aunt says the food is very good. Fire alarm drill very good.
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Review from V T (Daughter of Resident) assisted by family/friend published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for almost 3 years. She knows it is the right place for her considering her physical state. She is 94 and joins in with most activities despite being deaf. She would like more activities, just simple things.


She enjoys her meals. Her room is comfortable and warm.

She is well looked after.


All the staff usually have a smile on their faces and are very friendly. Unfortunately, management change again soon!

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Review from Patricia W (Daughter of Resident) published on 13 October 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The surrounding gardens are lovely with a circular footpath throughout with wheelchair access. Rooms are very pleasant and resident are very welcome to bring own belongings. Food needs more imagination and sustenance, passable but needs overseeing. Overall the home is very clean and pleasing carers.
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Review from Janet W (Daughter of Resident) published on 13 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Light, spacious, airy home. Good sized bedrooms, welcoming staff. Very approachable. Great garden, plenty of seating. Not noisy, nr doctors, a wonderful asset!
Reply from Raden Mauremootoo, Area Manager at Greenways

Dear Janet,
Thank you for taking your time to complete the review. We truly appreciate your trust in us and I am sure the staff at Greenways would be proud to hear the positive comments.
Once again thank you very much.

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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Greenways is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.739 for Greenways is calculated as follows: ( (124 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 142 Ratings = 4.739
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenways is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

Sylwia

Sylwia Fafara

Job Title: Home Manager Joined: 2021

I joined MHA Hampton Lodge care home in 2011 as an Administrator and was promoted to Admin Manager and Regional Admin Support. After completing my Level 5 Leadership and Management in Health and Social Care qualification and winning MHA's Learning Achievement of the Year Award, I successfully applied to be Home Manager at Greenways in 2021 where I have been leading a dedicated team ever since.


My current role is amazing. I am really enjoying it and for me it’s a dream come true. Having worked in the care industry for over 20 years, I know the difference a great home can make to the quality of residents' lives and my mission is to make Greenways a home from home, where everyone feels valued and loved.

Donna

Donna Connor

Job Title: Admin Manager Joined: 2019

| have 12 years experience of working in the care industry and prior to MHA I worked in HR. Working as Admin Manager for Greenways is truly rewarding. I joined the Greenways family in 2019 and it's such a friendly place to work and I love getting to know all our residents and their friends and families. I have so many favourite memories but the one that comes to mind first is of the recent Christmas Craft Fair where we had live music, Mrs Claus welcoming children, and wonderful stalls.

Arthur

Arthur Blakemore

Job Title: Maintenance Joined: 2019

Even after working in the building industry for over 40 years, I wasn't ready to retire, so when this Maintenance role came up in 2019, I jumped at the chance to contribute my experience to a very worthwhile organisation. Over the last six years, I've made great friends with residents, their friends and families, as well as MHA colleagues. One of my favourite residents was a gentleman who I discovered grew up in the same town (Dunstable in Bedfordshire) and we even went to the same school.

Lucy

Lucy Shortman

Job Title: Care Assistant Joined: 2024

I loved my work placement at Greenways so much that I joined as a permanent Care Assistant after completing my NQL Level 3 Health and Social Care qualification at Chichester College in April 2024. What I find most rewarding, is knowing that I'm contributing to the happiness of residents and their friends and families every day. I am really enjoying my role, and I am so happy I decided to take it on. My highlight so far has been dancing with residents and their visitors at the Christmas party. Dancing is my favourite hobby so I was in my element!

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