Greensleeves Care Home

My mother has been in the home now for one year and is very happy and settled. The staff are amazing, they have an inordinate amount of patience, even when she is difficult and uncooperative. They keep me informed about everything and make me very welcome each week when I visit. I can now relax knowing that she is in safe hands. It is a lovely home and I would highly recommend it to anyone.

My mum has now been at Greensleeves for 3.5 years, which is definitely home to her now. On visiting my mum weekly, she seems really happy and content and always greets me with her lovely smile, which means everything to me. The staff are amazing, always there to comfort her. The home is excellent, as well as the food and activities. Really appreciate the care my mum receives from all the staff at this very friendly, run home.

But the main benefit for our family is knowing that our mother is in safe and caring hands.

Knowing my mum is here is a huge relief for me. I know she is loved, cared for and the staff want to do the best for her. Mum is non-verbal now and whenever I see her she always has a big happy smile on her face, you can’t fake that kind of happiness.

Greensleeves is the perfect care home I cannot praise it enough, from the very high level of care and respect shown to my mother to the very high standard of cleanliness. The place is spotless at all times and my mother's room is always cleaned to a high standard. The food is varied and wholesome with lots of desserts and if Mum doesn’t want it or like it they go out of their way to find something she does, no problem at all. The activities here are plentiful and varied with something for everyone every morning and afternoon. The staff are all fantastic from the managers, cleaners, chefs, laundry, activities and carers and especially helpful throughout the pandemic was the office staff who have kept us all in the loop and made appointments for us to visit. The staff treat all the ladies with great respect and dignity and are very gentle and kind at all times. Mum has improved dramatically since she came here 18 months ago and I wouldn’t have her anywhere else. Facebook is great for updates. 5-stars!

I cannot thank you all enough and would recommend Greensleeves to anyone.

I simply can't praise and recommend this unique women-only care home.

My mother became a resident in 2008 and in the Thirteen years in the care of the management and staff it became her second home, some of the staff still working there to this day. Over the years the improvement to the facilities and the activities provided have been of the highest standard, the memorable Summer and Christmas parties and numerous other activities to engage and stimulate the ladies. The openness and inclusion by management and staff are unrivalled. At the age of 98, my mother was hospitalised and it was deemed fit that she enter a Nursing home but much to my relief, the staff were adamant that they could provide the care she needed and so she was able to spend her final days back at her home with what became her second family. I cannot praise them highly enough for the help and support given over the years and would highly recommend Greensleeves to any future residents.

On entering the home in March and talking to the manager, we were immediately impressed by the warm welcome and friendliness of all the staff, the homely atmosphere and cleanliness. The staff nursed Mum through Coronavirus, caring not only for Mum but supporting and keeping her family updated. We were so thrilled to learn of all the activities, both in and out of the home. Unfortunately, due to Covid-19, certain activities can't take place, for instance, a day trip to the seaside was planned but was told they held a beach party outside in the garden area which was enjoyed by all. On seeing Mum's room for the first time when restrictions had eased a little, I was so impressed. The room has been decorated and furnished beautifully and is absolutely spotless. A socially distanced lunch to celebrate Mum's 91st birthday was arranged for my two sisters and I. It was held in the garden area. The manager and staff made us so welcome. The lunch was delicious and we enjoyed a truly memorable experience.

Greensleeves is one of those rare things - a nearly perfect care home. Mum has been treated as one of the family from day one, has made friends easily and the care she has received is exemplory. With daily activities and entertainments, but times of quiet too she is settled and very much at home. The team work tirelessly to ensure that they know the requirements of each lady, and meet those needs with genuine love and care, and always with a smile. There are links with the local community, outings and a wonderful garden to send time in during the sunny days. Family members are invited to participate in the "Family Forum" meetings which are always informative and show first hand how much thought is given to the care and wellbeing of all the ladies. Diet and nutrition are always given much thought, and meals are always well presented. Dementia is a terrible thing, but I believe if Mum could have chosen her own care this would have been it. Thank you every one.

Amazing home and will always recommend to others.

The improvement my mother has made since going to Greensleeves is significant. From the outset you got the impression that they want the best life the residents can achieve. The managers and staff alike all care for the residents as if they are family. I can't speak highly enough of the efforts Greensleeves have gone to.

Greensleeves is Mum’s home, and she couldn’t be in a better, safer environment, and that really means everything to us as her family. These are such terribly difficult times and to have peace of mind that Mum is receiving the very best care for both her mental and physical health is priceless, and we can never repay or express our gratitude adequately. I am a nurse myself, and in my career have reached a board-level position at a major teaching hospital. I have to say that the care and compassion that the whole Greensleeves team gave us is outstanding and second to none. This is a truly really amazing home and a rarity in my experience.

Greensleeves keeps me updated on any changes to her health/well-being. The home is always clean and tidy, and the staff always friendly and welcoming! There is a sense of caring from 1-2-1 group exercises and events, all of which keep the residents involved!

Many thanks to you all for your continued good work and dedication.

Since my mother has been at Greensleeves Care Home I cannot praise the home enough for the excellent care my mother has received. From the quality of personal service my mum receives every day, her personal grooming, her attitude and well being has improved. The home provides daily activities to engage with residents making it a fun place to visit your loved ones. The staff are fantastic, they really engage with the residents and make all visiting families so welcome.

My mother is a resident and has been for two years. As I live in America, I am unable to visit or take care of my mum. I find this home to be clean comfortable friendly professional and caring. The staff are all great and I call every day to talk to Mum. I hear some of the interactions the staff have with her and they are extremely patient and caring. There are often forms of entertainment from singers to exercise, some art lessons and even a Hawaiian day among a few. The home ensures my mum gets to all her medical appointments and updates me whenever she is sick or trips over her own feet which has happened. My mum has Parkinson's and with the symptoms, can be a little difficult at times but they handle her well. I am in constant contact with staff and management and they are doing a fantastic job. I am protective of my mum - she means the world to me but I feel she could not be in a better place with such constant care. I could not take as good care of her as these wonderful people.

I am absolutely delighted with the care my mother is receiving. I cannot sing it's praises highly enough. The kindness of the staff is second to none and there is constant monitoring of the residents and a really good staff ratio. The daily activities and outings are catered towards various stages of dementia, music, crafts, exercise, quizzes etc. Menus are nutritious and closely monitored and the communication between staff and families is excellent. Doctor's concerns are relayed immediately. Spotless cleanliness.

We are very happy with the level of care and the facilities. The carers, in particular, are really caring and supportive to our Mum.

Since being in Greensleeves, I have enjoyed being involved in the variety of activities available, making some very close friends that also live at the home.