Heaton House is a CQC Outstanding (November 2019) rated small dementia care home located in West Worthing. The home offers high-quality specialist residential care for older people with dementia/Alzheimer's or similar, in a relaxed, safe and homely environment.
It is unable to provide care for older people with aggressive behaviours.
The home offers single and double rooms (for husbands and wives to share), all with en-suite facilities, along with two spacious...
Heaton House is a CQC Outstanding (November 2019) rated small dementia care home located in West Worthing. The home offers high-quality specialist residential care for older people with dementia/Alzheimer's or similar, in a relaxed, safe and homely environment.
It is unable to provide care for older people with aggressive behaviours.
The home offers single and double rooms (for husbands and wives to share), all with en-suite facilities, along with two spacious lounge areas, a pleasant dining room and an enclosed mature garden with an array of garden furniture to enjoy those summer days.
All meals are freshly prepared on a daily basis and there is a four-week menu to choose from. Special diets can be catered for. Suggestions to enhance menus are always welcome.
Birthdays and Anniversaries are celebrated - any excuse for a 'party and cake'.
A wide range of activities are available on a regular basis including crafts, quizzes, entertainers, flower arranging, gentle exercises, reminiscence therapies and days out - to name but a few. They also have a beach hut at Goring - close to Sea Lane Cafe for Relatives and Residents to use.
They have close links with their local church - offering Holy Communion in the Home and the local children's nursery who visit regularly and interact with Residents. Pets are welcome to visit and they do have a visiting Pat A Dog.
The dedicated staff are given regular training to ensure quality care and support are given 24 hours a day, 365 days a year. Many staff have achieved Diplomas in Care.
Please look at their CQC report for further inspection information about their Outstanding rating.
Contact Heaton House to confirm what's included and get a personalised quote:
All Residents pay the same weekly fee at Heaton House.
We are unable to take Social Services Funded Clients at Heaton House.
The price(s) shown are provided by the care home. Contact Heaton House for full pricing details and T&Cs.
Heaton House has a Review Score of 9.7 (9.658) out of 10, based on 13 reviews in the last 2 years.
Over all time Heaton House has 34 reviews.
A regular programme of activities is a key...
Heaton House staff are clearly well trained and experienced in the health, hygiene and dietary needs of the people in their care.
Thank you for your response, our carers always strive to obtain the highest standards of outstanding care and support at all times, whilst encouraging the people who use our service to achieve their maximum potential and lead a full-filling life.
The love and care my mum receives from the staff at Heaton House is second to none. A real home from home. During the lockdown, they have endeavoured to keep us informed and continue life as normal as possible, vital for dementia residents. We would certainly recommend it to anyone looking for a...
The love and care my mum receives from the staff at Heaton House is second to none. A real home from home. During the lockdown, they have endeavoured to keep us informed and continue life as normal as possible, vital for dementia residents. We would certainly recommend it to anyone looking for a home for their loved ones.
My mother has been a resident of Heaton House for over six years. She has fairly advanced dementia and understands with difficulty without the wonderful care and attention she needs and receives from everyone at Heaton House she would not have any quality of life. She is looked after in such a way...
My mother has been a resident of Heaton House for over six years. She has fairly advanced dementia and understands with difficulty without the wonderful care and attention she needs and receives from everyone at Heaton House she would not have any quality of life. She is looked after in such a way that gives me great comfort whenever I visit her, which is on a weekly basis.
An extremely comfortable and welcoming home. My aunt is beautifully cared for. The staff are kind and affectionate towards her and she seems (and says she is) very happy. Her family are kept in touch with any changes in her health and we are updated frequently with any news regarding my aunt or the...
An extremely comfortable and welcoming home. My aunt is beautifully cared for. The staff are kind and affectionate towards her and she seems (and says she is) very happy. Her family are kept in touch with any changes in her health and we are updated frequently with any news regarding my aunt or the home.
Thank you very much for your positive review - we are very pleased we are meeting your expectations.
My aunt has been a resident at Heaton House for 5 years now. Right from the start, she felt happy and secure here. She is very well cared for and we are always made welcome when we visit. She enjoys the activities very much. I am very glad that we chose Heaton House.
My aunt has been a resident at Heaton House for 5 years now. Right from the start, she felt happy and secure here. She is very well cared for and we are always made welcome when we visit. She enjoys the activities very much. I am very glad that we chose Heaton House.
Entering this home is of excellence! Colourful, clean, sweet smelling, welcoming and kindly. Smiles from staff of all levels. As one of a singing group, on our third visit, every time we come it is the same quality standard. I arrange our 'bookings' and am always welcomed on the phone, clear...
Entering this home is of excellence! Colourful, clean, sweet smelling, welcoming and kindly. Smiles from staff of all levels. As one of a singing group, on our third visit, every time we come it is the same quality standard. I arrange our 'bookings' and am always welcomed on the phone, clear questions and information each time. Thank you for making it so easy to work with you. My long term friend is resident and looks lovely, beautifully cared for/presented. It is a joy to visit her. I am so happy that she is in such a good home, atmosphere and surroundings.
I am so grateful to all the staff at Heaton House for providing such kind and gentle care for my mother. Thank you.
I am so grateful to all the staff at Heaton House for providing such kind and gentle care for my mother. Thank you.
Our mother has been at Heaton House for six months. Such a relief to find this small, friendly, caring, clean home. With the emphasis on 'home'. There is a family atmosphere. Welcoming staff, have good training and are supportive of each other, the residents and family members. There are regular...
Our mother has been at Heaton House for six months. Such a relief to find this small, friendly, caring, clean home. With the emphasis on 'home'. There is a family atmosphere. Welcoming staff, have good training and are supportive of each other, the residents and family members. There are regular activities including some with children from a local nursery. Nourishing meals are cooked on site and there is often a lovely smell of freshly baked cakes. Our mother is happy, stimulated, settled and safe. She is treated with dignity as staff meet her needs. I give thanks for their dedication and would recommend Heaton House. p.s., We all enjoy being able to use the well-stocked beach hut.
My cousin has been in care for approximately 4 years, the last 15 months at Heaton House. She was previously at another home also ran by the same proprietor but moved here as her dementia deteriorated. She settled very quickly and has received excellent care at Heaton House throughout her stay. The...
I have no hesitation in recommending this care home.
Heaton House is a fantastic care home. Mum has been a resident since Sept 2016. The manageress and the team do a brilliant job at keeping a friendly, warm and inviting atmosphere. It has a great location with the Beach and Seafront a short walk away, and a busy parade of shops just around the...
Heaton House is a fantastic care home. Mum has been a resident since Sept 2016. The manageress and the team do a brilliant job at keeping a friendly, warm and inviting atmosphere. It has a great location with the Beach and Seafront a short walk away, and a busy parade of shops just around the corner to pop into. It is very well presented and feels more like a nice hotel inside. Highly recommended.
Cannot fault any part of Heaton House.
Cannot fault any part of Heaton House.
I really like it here, it feels like a safe environment. I like how loving the home is, I get on well with the staff. I enjoy the meal times and feel well fed, I feel like this is a better place for me. I am able to enjoy my independence. I like my bedroom, it's very spacious and I enjoy the...
I really like it here, it feels like a safe environment. I like how loving the home is, I get on well with the staff. I enjoy the meal times and feel well fed, I feel like this is a better place for me. I am able to enjoy my independence. I like my bedroom, it's very spacious and I enjoy the entertainment and the company of the staff.
We are very pleased that Daphne feels safe and enjoys staying in her new home. We always promote independence and it is great that Daphne feels that she has retained her independence.
The garden is lovely and my only criticism would be that the staff do not encourage the residents to go out to enjoy the fresh air and sunshine in the garden.
The garden is lovely and my only criticism would be that the staff do not encourage the residents to go out to enjoy the fresh air and sunshine in the garden.
Residents are encouraged to use the garden when weather permits. We have a wide range of garden furniture and outdoor activities for our residents to enjoy. We have a raised flower bed for our avid gardeners to cultivate and enjoy - our local children's nursery visit the home during different...
Residents are encouraged to use the garden when weather permits. We have a wide range of garden furniture and outdoor activities for our residents to enjoy. We have a raised flower bed for our avid gardeners to cultivate and enjoy - our local children's nursery visit the home during different seasons of the year to assist with seasonal planting. We often have morning coffee and afternoon tea in the garden.
Heaton House is a lovely place that feels like a proper home the minute you walk in. There is always something going on and every time I have visited I receive a warm welcome, a lovely cup of tea and music and laughter can be heard. I've not had a meal there but the smells from the kitchen are...
Heaton House is a lovely place that feels like a proper home the minute you walk in. There is always something going on and every time I have visited I receive a warm welcome, a lovely cup of tea and music and laughter can be heard. I've not had a meal there but the smells from the kitchen are divine too. The staff seem a close-knit team and the owner is always available to answer any questions.
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