Heathfield (Horsham) Ltd

88 Hurst Road, Horsham RH12 2DX
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8.8 42 Reviews
  • Heathfield (Horsham) Ltd, Horsham
Heathfield (Horsham) Ltd offers a relaxing homely residential environment for older adults with care needs, available for permanent and respite stays. Well located for nearby amenities such as the Town and Horsham Park, their aim is to provide a safe, comfortable home where friends and family are always welcome and where residents are able to remain fully independent.

The home has a lounge for socialising, together with an air-conditioned conservatory with an activities area for daily arts and crafts or organised events. A walled garden with pleasant seating areas, while modern care equipment such as assisted bathing facilities also adds to customer satisfaction.

Regular outings and entertainment are free and organised as part of the service, with an active lifestyle crucial to the home's long-term aims.

A full laundry service is provided at no extra charge and a newspaper delivery service exists for residents who wish to buy newspapers or magazines. Services such as chiropody and hairdressing are available on a regular basis on the premises and offered at a reduced rate. Shopping is carried out on a monthly basis for residents should they require it.

An additional feature is short-stay rooms for those requiring full board and care for a short period only. This would benefit persons currently cared for in their own home, requiring a short break or considering moving to a home, but want a trial visit.
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Care Provided by Heathfield (Horsham) Ltd

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1032 – £1217
  • RESPITE Self-Funded Residential Care: £1132 – £1317

Care costs include 24/7 on site care, activities, free outings and lunches paid by the home from fundraising, free telephone and own telephone number in every room which are free to use including overseas calls all call costs are included in the room rate at no extra charge.


The cost of care does not include hairdresser visits (on site) chiropodist visits (on site) which are offered at a reduced rate and are paid by the Resident directly. Shopping requirements can be purchased on your behalf or we offer a selection of essential items at reasonable prices in our Residents onsite shop

These prices are only a guideline, please contact Heathfield (Horsham) Ltd to find out the exact price for your requirements.

Contact Heathfield (Horsham) Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Heathfield (Horsham) Ltd to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Heathfield (Horsham) Ltd
  • Voluntary / Not for Profit Owned

Person in Charge

  • Rachel Hyttner (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Visitors are welcome into the home at anytime

Parking

  • The home has a small, limited car park at the front of the building

Heathfield (Horsham) Ltd Reviews (42)

8.8

Heathfield (Horsham) Ltd has a Review Score of 8.8 (8.777) out of 10, based on 5 reviews in the last 2 years.
Over all time Heathfield (Horsham) Ltd has 42 reviews.

Overall Experience
  • 30
  • 11
  • 1
  • 0
  • 0
Date Published
  • 42
  • 1
  • 3
  • 5
  • 37
Reviewer Connection to Heathfield (Horsham) Ltd
  • 16
  • 8
  • 6
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Janice T (Daughter of Resident) published on 31 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is a very welcoming and friendly place. The staff are all pleasant and helpful. My mother has had two respite visits there and has nothing but praise for the home. She tells me the food is excellent and plentiful and has enjoyed her stay there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melanie F (Daughter of Resident) published on 26 October 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
A friendly, caring home with a nice atmosphere. Staff are cheerful, helpful and friendly. Residents are well looked after. Food is generally appetising and well cooked. The home is not the poshest around but it has a very friendly and homely atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.8 (8.777)

Overview of Review Score

The Review Score of 8.8 (8.777) out of 10 for Heathfield (Horsham) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for Heathfield (Horsham) Ltd is calculated as follows: ( (37 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.194 Points relating to the number of positive Reviews for Heathfield (Horsham) Ltd is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 5 Positive Reviews ÷ 7.2 = 0.694
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 25 Jan 2026

We currently have rooms vacant for permanent or Respite residency - available for viewing now! Please get in contact with us to arrange a visit. For a resident application pack, please contact the Care Manager or email us with your contact details. Residential only as we are not nursing and therefore unable to accept Dementia/Alzheimers

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Awards / Recognitions (0)

Meet the Team (3)

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Sharon Hamilton

Job Title: General Manager Joined: 2023

Sharon joined Heathfield in June 2023 after many years working in both private healthcare and the NHS as a senior manager.

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Rachel Hyttner

Job Title: Registered Care Manager Joined: 2024

Rachel joined the team in August 2024 and brings with her a wealth of experience within the Care sector.

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Kirsty Ryan

Job Title: Business Manager Joined: 2014

Kirsty joined the team in 2014 and is responsible for Finance, Contracts and administration at Heathfield

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