Lobswood House

15/16 Fitzalan Road, Littlehampton BN17 5JR

Lobswood House has an interior and team of caregivers that are both highly-suited to the challenges of Alzheimer's care, as well as other forms of dementia and mental health associated with old age.

Daily care plans are set up with security and stability in mind, blending with a thriving activities programme that allows residents to enjoy their personal interests.

Choice and preference is respected and family members are made to feel a part of the service in order to achieve care packages that are satisfying to all parties in the long-term.

Group: Apex Healthcare

Person in charge: Jim Muldoon (Operations Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Prader-Willi Syndrome • Schizophrenia

Admission Information: Private Referrals, Social service and NHS referrals. Ages 45+.

Single Rooms: 22

Shared Rooms: 2

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single £775 – £950 (These prices are only a guideline, please contact Lobswood House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

The home has an open visiting policy but ask that visitors respect meal times

Latest Care Quality Commission* Report on Lobswood House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.9 (maximum of 10) for Lobswood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Lobswood House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.722 for Lobswood House is calculated as follows: ( (28 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 36 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.192 Points relating to the number of positive Reviews for Lobswood House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.2 Target = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.9 Lobswood House has a Review Score of 7.9 (7.914) from 3 Reviews


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lobswood House?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lobswood House

  • Daughter of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • Son of Resident/Service User
    1

My father has been resident at Lobswood House for about five months now. He is very happy there, the care by very professional and well-trained staff has been very impressive. You always worry about putting a relative into a care home, but I can now rest easy knowing my father is in good hands and his care needs will be met at Lobswood House.

How likely would you be to recommend Lobswood House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Jim Muldoon, Ops Manager at Lobswood House responded to this review on 02 Feb 2018:

We thank you for taking the time to Review our home and all your comments will be passed on to the staff.

Very caring helpful staff, home extremely clean and very well run.

How likely would you be to recommend Lobswood House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Average Rating:   4.8 out of 5

My father was at Lobswood House for the last three years of his life, until his death on 20th October 2016. I found all the staff to be extremely caring, thoughtful and kind at all times. They are knowledgeable and understanding of the needs of people with dementia and treat them with respect and compassion. The home is light, bright and clean and very close to the local Health Centre meaning a doctor in readily available. The food was excellent, choices given and help if needed if required for feeding. Drinks are given out regularly during the day again with several choices. I would highly recommend this home to anyone looking for a special place for their special person requiring care in dementia!!!

How likely would you be to recommend Lobswood House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Jim Muldoon, Operations Manager at Lobswood House responded to this review on 30 Nov 2016:

Dear Jill,Everyone at Lobswood House appreciates your kind words and thanks you for taking the time to post your comments

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