Hollywynd Rest Home

5-9 St Botolph's Road, Worthing BN11 4JN
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9.8 57 Reviews
  • Hollywynd Rest Home, Worthing
Hollywynd Rest Home is a warm and welcoming care home situated in Worthing, West Sussex. They are proud to provide high-quality residential care to people who require extra support and assistance with their daily living activities.

The friendly and experienced staff are dedicated to providing personalised care that is tailored to meet the unique needs and preferences of each resident. They strive to create a safe and comfortable environment that fosters independence, dignity and respect.

Hollywynd Rest Home offers a range of amenities and services to ensure that residents are comfortable and well-cared for. The home features comfortable, well-appointed living spaces, nutritious meals prepared on-site and a variety of social and recreational activities to keep residents engaged and active.

The team understand that choosing a care home can be a difficult decision, and are committed to providing residents and their families with the information and support they need to make the best decision for their loved ones. They welcome you to visit Hollywynd Rest Home and see first hand what makes the care home such a special and supportive place to call home.
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Care Provided by Hollywynd Rest Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1500

Please contact us to discuss your needs.

These prices are only a guideline, please contact Hollywynd Rest Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Techcrown Ltd

Person in charge

  • Jade Cooper (Manager)

Local Authority / Social Services

Admission Criteria

  • LA, Private, NHS
  • Ages 64+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Please get in touch to arrange a visit at Hollywynd Rest Home

Parking

  • Car park and also road parking (no restrictions)

Hollywynd Rest Home Reviews (57)

9.8

Hollywynd Rest Home has a Review Score of 9.8 (9.758) out of 10, based on 16 reviews in the last 2 years.
Over all time Hollywynd Rest Home has 57 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hollywynd Rest Home
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Total of 57, showing 41-57
Review from Mervyn P (Son of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is at the care home, she has been looked after for approximately 18 months, where all her care needs have been met. Whenever she has become unwell, the care home has always contacted the allocated family member. My kids have been to see their nan, she has always appeared to be happy and content
with what she is doing. They are always making sure she has got her coffee's when she wishes to have one. My mum is always presentable and how she would be when she was at home. I know she is in a place where she is safe and all aspects of her needs fulfilled. No matter what staff member I come across such as the cleaner, gardener, support worker, management I feel so welcomed. Even with the current situation of COVID-19, nothing has changed in the respect that they give the whole family. I always see my mum every week booked and at a safe distance. Many times, I come away with happy tears, knowing my mum is safe and well. There is not enough words that can be said about the staff, so grateful.
Reply from Diane Denyer, Registered Home Manager at Hollywynd Rest Home

Hollywynd has been so lucky with family members respecting our social distancing. I am so pleased to receive such an excellent review, it is well deserved for all our staff. Thank you.

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Review from D M (Wife of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff very caring and reliable.
My husband always looked clean and tidy.
Requests attended to quickly.
Felt he is in safe hands.
Reply from Diane Denyer, Registered Home Manager at Hollywynd Rest Home

Our resident was only with us a few months, he was a pleasure to look after and his family were extremely supportive.
Thank you.

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Review from John W (Friend of Resident) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is being well looked after.
He has a good relationship with the staff who are very friendly and caring.
He is looking so much better both physically and mentally.
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Review from M L (Daughter of Resident) published on 3 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It can be a stressful time when a relative goes into a home. Well into their 90's, my parents were unable to cope in their own home anymore. Hollywynd was recommended to me by their district nurse. Despite my anxieties, the move was a great success and the home was able to accommodate them both together
in a lovely double room. They are both very happy and my dad always praises the staff every time I visit. The staff are the home's strongest asset, they are familiar, competent and there is always a feeling of warmth when you enter the front door.
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Review from Jane W (Daughter of Resident) published on 17 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hollywynd Rest Home provides a high standard of residential care for the elderly. Throughout the seven years that my mother lived there, she was contented and comfortable within a warm welcoming environment. The dedicated staff had shown my mother every courtesy, delivering a high standard of personal
care with dignity and kindness.
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Review from Tracy H (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
All the staff seem very friendly, helpful, caring and willing.
They all do their best to assist with my mum's needs.
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Review from J B (Daughter of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, caring, sensitive staff who went out of their way to help my Mother feel at ease and to overcome language barrier, resistance and confusion on her part. All medical concerns were dealt with promptly and appropriately. I found everyone involved in my Mother's care, from management, nursing, caring
and cleaning staff, approachable, professional, hardworking and extremely helpful.
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Review from Adam F (Son of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had experience of several care homes looking after elderly relatives and this is one of the best. The most important thing in any care home is the staff, and they are lovely. They treated my occasionally, cantankerous Father with kindness and good humour, and took care to show him compassion
and dignity in his final days. Hollywynd has a warm and homely atmosphere, and my Father enjoyed the food. If I was forced to find a negative it would be that his room was rather small, but others were spacious.
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Review from R W (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was happy to spend some respite at this lovely well managed caring home.
Unfortunately, she had some medical needs which prevented her from it becoming a permanent placement. We would have been happy to have her live here.
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Review from David C (Son of Resident) published on 16 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother recently passed away having been a resident for over 7 years. Over that period, she slowly declined from dementia but she was always happy and content. Whenever I asked her how she was, she always told me "I'm content and lapping it up!" The care and love given to her by staff was exemplary
and they always treated her with respect throughout her illness. She had a comfortable room and she always felt safe.


During her last days, the staff were particularly caring and the manager ensured she was as comfortable as possible. My mother eventually passed away peacefully in her sleep and, because I couldn't be there with her, two carers held her hand as she slipped the bonds of this earth.


My mother was visited regularly by her sons and step-sister and we were all treated well by the staff and shown good hospitality.

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Review from Andrew C (Son of Resident) published on 16 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was resident at Hollywynd for around 7 years. In all her time there she never gave any indication that she was unhappy, and indeed she often used to say that she was "lapping it up!" which was a clear indication of her contentment. Although standards at the home were never poor, there was
a marked improvement after a change of ownership and management, which remains in place today. My mother would always greet us with a smile and she would always have nice things to say to the care staff, and it was clear she was a well-liked resident. The home's manager kept us informed of any changes in my mother's condition and was always approachable and willing to talk whenever we wished to discuss anything on our visits. Overall I am very pleased with the standard of care my mother received and I was most touched by the dignity and respect with which she was treated when she passed away. Basically, my mum was happy there, so I'm happy too.
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Review from John P (Son of Resident) published on 23 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say that the level of care afforded to my 95 year old mother has been exemplary - whenever I phone I get the latest details of how Mum has been doing and I am left with the impression that Mum is the only resident! She is very frail and requires extensive care and has been at the
home for some years. She recently had a fall and arrangements were swiftly made to admit her to the hospital to have her checked over. I cannot recommend the nursing home too highly.
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Review from Sally L (Daughter of Resident) published on 4 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at Hollywynd Rest Home and I can't begin to explain how lucky I feel that the home was recommended to me having no previous experience. My mum was truly cared for during a very difficult time for us. The staff were wonderful with my mum (and to be honest with me too!) - even the chef would
make things for mum if she wanted something that wasn't on the menu. I cannot recommend the home highly enough and although it was a very sad time for us, I know I couldn't have looked after her better myself. Thank you to everyone there for your kindness towards mum and your support for me.
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Review from Annalee S (Granddaughter of Resident) published on 17 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, warm, friendly and attentive to the resident's individual needs.
Nothing is too much for the staff and the manager is fabulous as well as super helpful.
I spent lots of time visiting different homes for my grandmother nothing came even close to this one and the daily meal menu
is also superb, one of the best I have seen.
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Review from Caroline H (Daughter of Resident) published on 12 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had to go into a rest homes last December because she was no longer able to care for herself. She was welcomed into Hollywynd by all the staff. They were kind and courteous and very respectful. In short they are a lovely team of people who have make time for her so she never felt rushed.
My mum was comfortable well looked after, her clothes were kept clean as were the surroundings. Both my sister and myself felt happy in the knowledge that our mum was so well cared for it was a pleasure to go and visit her.


The manager kept us well informed about any health and welfare issues that occurred during her time there. The manager always had time for us if we had any queries. She also held relative meetings to keep us informed about the running of the home which is very informative.


We are really happy with the service at Hollywynd and would have no hesitation in recommending them. Thank you to the Manager and the team.

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Review from John S (Son of Resident) published on 11 July 2016 Submitted via Website • Report
Overall Experience 3.0 out of 5
My father had a short stay at Hollywynd, but during that time the home organised his 103rd birthday.
He had a most enjoyable afternoon with the Mayor, residents, staff and friends, and the cook provided afternoon tea and a birthday cake.
My father continued to enjoy the meals up to his passing.


The

manager kept me fully informed about my father, and was always available to chat if I phoned. She was friendly and approachable.
He became more frail while there and the staff responded well to his increased needs.


I would like to thank all the staff for their hard work and kindness.

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Review from Sonya C (Daughter of Resident) published on 17 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and stepfather have been resident at Hollywynd for nearly 6 months, and I have been delighted with quality of care, understanding & consideration shown to them as a couple by all of the staff at the home. They have welcomed me as much as my parents, and have done everything to make the transition
from their own home to a care home as smooth and stress free as possible. I am extremely grateful to all of them for their patience, hardwork and dedication, in what must be a very difficult role always undertaken with a smile.
I am welcome to visit whenever I like, I have been able to personalise the room to make it more homely, and am often there at lunchtime to sit with my parents over dinner.
The food is of a very high standard, and all the residents seem happy with the food - in fact my mum has put on weight for the first time in about 10 years.
The new manager, and her team should be very proud of the work they do, in caring for our elderly. I have nothing but praise for all of them and wish I could personally thank them all.
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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Hollywynd Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.758 for Hollywynd Rest Home is calculated as follows: ( (146 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 190 Ratings = 4.758
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hollywynd Rest Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 10 Sep 2025

Single or double occupancy bedroom

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Awards / Recognitions (0)

Meet the Team (2)

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Jade Cooper

Job Title: Home Manager Joined: 2021

Jade has been working in the Health and Social care sector for over 10 years and has a wealth of knowledge and experience. Jade is a qualified Care Home Assistant Practitioner (CHAP) and also holds management awards.


"As the manager of Hollywynd, I strongly believe that the service we provide should be one that promotes independence for the people living in the home as well as giving support to their family members and friends.


I feel so blessed as a Manager to have an amazing staff team, as their Leader, I aim for staff to feel empowered and have access to training and support.


Hollywynd is great because of each staff member working together as a team."

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Emma Armstrong

Job Title: Deputy Manager Joined: 2022

Emma has held senior positions in various care settings for over 15 years and has achieved qualifications and progressed within her career. Emma has studied and gained her Level 5 Health and Social leadership and management qualification.


Emma shares the same values as the Home Manager and is also a Leader of the staff team. Emma is really passionate about person-centered care and ensuring that people accessing the service have a bespoke care package.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hollywynd Rest Home to verify any information. View our terms and conditions. Hollywynd Rest Home has an Enhanced Service - more info.