Oakland Court

26 Admiralty Road, Felpham, Bognor Regis PO22 7DW

Oakland Court provides a comfortable environment for elderly residents, in a purposely converted building to provide effective residential care.

Residents have single en-suite rooms and the use of specially adapted bathrooms, along with comfortable lounges and dining areas where they can choose from a wide variety of home-cooked meals. There are well maintained large landscaped gardens and patio areas. There is an activity program scheduled throughout every week.

Personal care packages ensure that all individual requirements are met by friendly, trained staff who are available day and night, led by a management team.

Owner: Oakland Court Ltd

Person in charge: Ana Andrade (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Old Age • Sensory Impairment

Admission Information: Pre assessment essential. Ages 65+.

Languages Spoken by Staff (other than English): Filipino, Polish, Portuguese, Romanian

Single Rooms: 37

Rooms with ensuite WC: 37

Weekly Charges Guide: Personal Care Single £850 – £975 (These prices are only a guideline, please contact Oakland Court to find out the exact price for your requirements.)

We have external private professionals who come to our home to facilitate the residents. These are, hairdresser, private chiropodist, private dental care, beautician, hostilic therapist, news paper delivered, taxi drivers, and others that can be arranged by request.

The services mentioned above and residents' toiletries are not included on the fees quoted.

If you have any queries, please feel free to contact us.

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome any time of the day, depending on the residents wish.

Parking:

There two small outside parking provided for total of 8 cars and parking also available around the roads surrounding the premisses.

Latest Care Quality Commission* Report on Oakland Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 5 (maximum of 10) for Oakland Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oakland Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Oakland Court is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Oakland Court is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 0 Reviews ÷ 7.4 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

5 Oakland Court has a Review Score of 5 (5.000) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakland Court?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakland Court

  • Daughter of Resident/Service User
    1

My mother has been in this home for just over 5 years. She entered with mild alzheimers but is now totally confused. From the day she entered she has had nothing but kindness and respect although she makes no sense now. The home is spotless with all domestic staff caring for residents to the same standard as the carers themselves. Residents have a daily choice of menus and entertainment from wither staff or people from outside, e.g gardener, singers etc. Cannot fault the home.

How likely would you be to recommend Oakland Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Penny Eggebrecht, Chief Exectuive at Oakland Court responded to this review on 09 Mar 2016:

We would like to thank the family member of this resident for their feedback. The home is enhanced by the presence of this resident and her daughter's visits and support to the home generally. Everyone of us whoever we are have a relationship with this resident just because of who she is and her interaction with us as individuals. She brings joy to the home on a daily basis.

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