Summerley

1 Southview Road, Felpham, Bognor Regis PO22 7JA

Summerley Care Home provides specialist care for people with dementia. This small home provides a warm and homely environment, enabling residents to feel relaxed and content. They are a 5 minute walk from the beach and enjoy frequent walks along the promenade. The overall aim at Summerley is to provide a comfortable, well managed and safe home, which will give residents an opportunity to enjoy a happy and fulfilled life.

This philosophy aims to promote privacy, dignity, choice and independence in a respectful manner, recognising the individuality of each resident. Summerley prides itself on delivering outstanding, person centred care. The small and professional staff team are trained and well qualified to carry out their jobs to an excellent standard. They have great understanding of the needs of residents and care for them in a warm, friendly and professional manner, 24 hours a day. Mealtimes are a social occasion where a choice of nutritious food is offered. Individual dietary requirement can be met. They encourage each resident to lead a full and active life where possible, and help them to partake in the daily activities they enjoy. There are a wide range of activities, entertainment and outings at Summerley. Day Care and respite care is available.

Owner: Summerley Care Homes LLP

Person in charge: Bryony Treloar (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 65+.

Single Rooms: 21

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single £800 – £950 (These prices are only a guideline, please contact Summerley to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Summerley: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Summerley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Summerley in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.795 for Summerley is calculated as follows: ( (173 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 215 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Summerley is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 9 Reviews ÷ 4.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Summerley has a Review Score of 9.8 (9.795) from 18 Reviews


Average Ratings

  • Excellent
    17
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Summerley?

  • Extremely LIKELY
    16
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Summerley

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Wife of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • more

The care is very good and the staff very good with residents and are always kind and helpful when we visit. The food is varied and well served. We visit at the weekend but there does not seem to be any activities then. A few magazines could be made available for the more active residents.

How likely would you be to recommend Summerley? Likely

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Average Rating:   3.9 out of 5

Have always found the management and staff really caring and supportive. The rooms are of a high standard with every comfort. I would recommend Summerley to anyone looking for a lovely environment for the care of their loved ones.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   5 out of 5

My mother-in-law is not the easiest person to get on with, especially now she has dementia. She is prone to change her mind regularly, shout and swear at staff and has been known to throw things about. The staff deal with her in a very kind and humane way - respecting her as a person at all times.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   5 out of 5

Wonderful staff, most caring, always polite and pleasant. Always makes us feel welcome.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   5 out of 5

Great care home. Lovely staff and good location.
Very professional with a wonderful and personal touch.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   5 out of 5

Very good home, caring and cheerful staff and always someone on hand to help nicely looked after building and guests always encouraged.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.9 out of 5

Standard of care is excellent as indicated below. Staff and general ambience.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   5 out of 5

Summerley has recently become my sister's permanent home after a previous spell of respite care. Her care has been consistently good and the staff here are welcoming and warm. Her room is comfortable and bright. The staff have been consistently responsive to the changing needs and she is treated sensitively and with dignity. I have found it easy to build relationships with the staff who help with advice and information about her developing condition. It has given me peace of mind to know my sister is in such a pleasant and caring home and surroundings.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.8 out of 5

Mum is being really well looked after, with great care, compassion and respect. I can be a daughter again. Right from the moment I contacted the home, Mum and I felt happy that we have found a safe, comfortable and friendly place for Mum to move to, where her needs would be catered for. Mums room is lovely, bright and spacious. You couldn't ask for a better place to look after a member of your family.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.7 out of 5

Mum has been in Summerley for several years now, and has advanced Alzheimers. She has always been treated with respect, kindness and the utmost care by all of the staff. Mum now relies on her carers to do everything for her. It is incredibly difficult to watch someone you love slowly deteriorate but it is made easier knowing she is safe, content and so well cared for. Thank you Summerley team.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   5 out of 5

My first impression of the home was that it was pleasantly smelling, bright with attractive surroundings. The staff members were welcoming and pleased to show me around the home although I had not made a prior appointment. The residents all looked clean, tidy and seemed content. During his year living in the home, my husband has been well looked after by the kind and competent staff. The staff also go out of their way to support the resident's previous carers and help maintain their relationship with the residents.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.7 out of 5

My wife has been a resident at Summerley Care Home since March 2014. I have nothing but praise for the home and have never regretted the choice we made although it involves a forty mile round trip to visit her. The home is very well managed and the staff are all kind and friendly and treat my wife with dignity and affection. She is now in the advanced stages of Alzheimer's and everything has to be done for her. Although it is distressing to visit her, I leave knowing that in the final stages of her life she is being looked after with the utmost care.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.8 out of 5

Summerley is a well managed and supportive care home. Residents have excellent care and all staff make every effort to meet the individual needs of each resident with cheerfulness and good humour. Visitors receive a warm welcome and are always offered a drink of tea or coffee on arrival. The manager maintains good levels of communication with residents families any concerns are quickly addressed.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.8 out of 5

My husband has been living at Summerley for almost two years now. During that time he has received excellent care and is happy and contented.
It really is like a home from home, the staff are friendly and professional, nothing is too much trouble and visitors are welcome at any time.
I would recommend Summerley to anyone.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.8 out of 5

This is a very good care home. The staff are so friendly and caring they make every resident feel special.

How likely would you be to recommend Summerley? Likely

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Average Rating:   4.8 out of 5

Summerley care home has been a godsend to our family. Dad has lived there now for eighteen months and the standard of care, attention to his needs, has never deteriorated. Christmas morning the staff had gone to so much trouble. Dad is too poorly to be in the lounge, but the staff had bought him a Christmas jumper, put a Christmas blanket on his bed, and had gone to so much trouble to help him be aware of the day it was. This attention to detail made a very hard day for us that much better and made a special memory for us. We were so lucky to find a home from home for dad when we needed it most. Summerley care staff are an amazing bunch of people who support the whole family

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.8 out of 5

We had some poor care services before my mum came to Summerley. We are extremely happy with the care at Summerley. I do feel they genuinely care about their residents. They have regular activities and the home is kept to a good standard. In fact my husband who hadn't seen my mother for a while remarked that she looked better than the last time he has seen her!! :)

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   4.5 out of 5

What a breath of fresh air this place is, having an elderly mother suffering from early to mid stage dementia it is nice to finally find a care home where they really do care for their client. Having been miserable at one of the over priced large chain places, it is nice to see her happy and enjoying life as well as she can, the staff really do care and can handle her even when she is in one of her 'challenging' moods!! The food seems very good and she has a good mixture of residents to spend time with and it is great to see they have time to take her out for a walk as she loves to get out and about.

How likely would you be to recommend Summerley? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2016

Top 20 Care Homes South East England 2014

Recipient: Summerley

Date: Saturday 01 Feb 2014

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Care Home Idol 2016

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