The New Grange is situated in central Worthing, directly opposite the local hospital. It is ideally situated, with the seafront, town centre, coach and bus terminal and Worthing main line railway station, all less than a mile away.
All have ample parking facilities in carparks that allow visiting without any concerns to parking restrictions. The bedrooms are over two floors, with the main common rooms situated on the ground floor. They welcome the personalisation of these rooms by the families. Each floor has assisted bathing and showering facilities for the ease of residents with these requirements.
The home aims to provide the highest quality of holistic person centered care within a lovely homely environment. The central focus of caring is to promote the wellbeing and fulfillment of residents.
The New Grange has undergone refurbishments works on bedrooms and communal areas. All bedrooms have been decorated and are colour co-ordinated from Bed Linen to Furniture.
Staff training is high on their agenda, with mandatory and specialist training being undertaken.
A full range of facilities and services are offered including:
Three lounges
Large garden with patio and deck and garden furniture
Hairdressing Salon
Doctors Surgery
Home Cooked food
Range of activities
Owner: The New Grange Care Home Ltd
Person in charge: Emma Ronney (Registered Manager)
Local Authority / Social Services: West Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 58 Service Users
Registered Care Categories*: Dementia • Mental Health Condition
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 58
Rooms with ensuite WC: 30
Weekly Charges Guide: Personal Care Single £650 – £900 (These prices are only a guideline, please contact The New Grange Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact The New Grange Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on The New Grange Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The New Grange Care Home has a Review Score of 9.2 (9.167)
The Review Score of 9.2 (maximum of 10) for The New Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for The New Grange Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.391 for The New Grange Care Home is calculated as follows: ( (87 Excellents x 5) + (75 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 179 Ratings = 4.391
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.776 Points relating to the number of positive Reviews for The New Grange Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 9 Reviews ÷ 11.6 Target = 0.776
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Penelope P (Daughter of Resident) on Tuesday 18 July 2017. Relates to July 2017.
Mum has been staying here for 6 weeks now and the change in her is remarkable!
She is so happy and well cared for, "she loves it".
Everyone knows her name and she thinks this is wonderful.
Food is brilliant, staff are friendly and helpful.
I'm so glad we found this care home.
Thank you.
There are daily activities to keep them entertained.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Edward C (Husband of Resident) on Friday 14 July 2017. Relates to July 2017.
My wife is happy here.
Clean, tidy, nice room.
Good and plentiful food.
Staff lovely and know me!
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by David G (Power of Attorney Solicitor of Resident) on Wednesday 5 July 2017. Relates to June 2017.
The management are caring.
They treat residents as individuals and try to provide support appropriate to their needs.
They also try to involve families and friends as much as possible and involve them in parties, outings and functions.
The standard of hygiene, activities is excellent and in all respects we have seen our resident stabilise, settle and prosper from the care received.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Good
Activities: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by J D (Son of Resident) on Wednesday 5 July 2017. Relates to June 2017.
Very pleased with the home - best in town.
My mother is very settled - anxiety free - happy, safe, content.
Good bedrooms, good meals, lots of staff and all very responsive.
Good entertainment and facilities.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Bernard D (Husband of Resident) on Wednesday 5 July 2017. Relates to June 2017.
Have always been made welcome when visiting.
Staff are always polite and helpful.
It is clean and tidy.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Marilyn R (Daughter of Resident) on Wednesday 5 July 2017. Relates to June 2017.
The care given over several years to my mother has been excellent.
Always kept informed of any problems.
Many activities provided.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Good
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Julie F (Wife of Resident) on Wednesday 5 July 2017. Relates to June 2017.
I am very satisfied with the way they care for their residents.
All the carers are well qualified and know their patients' needs and care.
Lots of activities to keep residents happy and entertained.
How likely would you be to recommend The New Grange Care Home? Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Satisfactory
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Satisfactory
Value for Money: Excellent
Review submitted from a Postal Card by Richard C (Son of Resident) on Wednesday 5 July 2017. Relates to June 2017.
Mum entered the home in February 2017.
At that time I felt the home needed updating.
Between February and June to date, the home has undergone extensive renovations and looks and feels much nicer.
Well done to the management for the improvements to date.
Still some work to be completed.
How likely would you be to recommend The New Grange Care Home? Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Satisfactory
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Satisfactory
Review submitted from a Website Submission by Jean S (Daughter of Resident) on Thursday 22 June 2017. Relates to June 2017.
This care home is run in an efficient and caring way. My relative has been a resident for 18 months and I have had no worries or concerns at all. The care staff are all pleasant, polite and caring towards the residents and have a good knowledge of how to care for dementia clients.
I would highly recommend The New Grange Care Home for any relative who requires care.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by Debbie A (Daughter of Resident) on Tuesday 26 July 2016. Relates to July 2016.
A well organised care home. Staff are attentive and show dignity towards the residents. Staff approachable.
How likely would you be to recommend The New Grange Care Home? Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by R L (Son of Resident) on Monday 18 July 2016. Relates to June 2016.
The home provides excellent care in a pleasant environment- including attractive gardens. They make great efforts to welcome visitors at anytime and provide excellent entertainment and stimulation for residents. Staffing levels are good and the staff really care! If there ever is a problem then the management handle it, fix it and give feedback.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Ken W (Son of Resident) on Monday 18 July 2016. Relates to July 2016.
The level of care at New Grange is second to none. The staff are very attentive and always show the residents the utmost respect. The management team are very approachable and listen to any concerns or health issues, then quickly organise the appropriate action or response. Ideally the corridors could be wider but the original building does not lend itself to a quick fix, it would need major structural change.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Review submitted from a Postal Card by K T (Daughter-in-law of Resident) on Friday 1 July 2016. Relates to June 2016.
Staff helpful during visits. Caring and cheerful with residents. Despite many residents being incontinent there is no smell. The knowledge about particular residents is good where they are, their mood, how well they have eaten etc are comments made on visiting.
How likely would you be to recommend The New Grange Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Carolynn A (Daughter of Resident) on Thursday 30 June 2016. Relates to May 2016.
i never thought any home could be a good enough place for my mum. However, I have grown to trust and relax that mum is safe and in a place which she seems contact. I have visited at different times of day and on different days of the week and I have always found staff to be caring. The food is of an excellent standard. The home itself has a beautiful well kept garden. There is quality entertainment of the residents. It is a specialist dementia home and is a large home, so there are many residents with a high level of varying needs. The New Grange does a good job of meeting the needs of it's residents. I feel mum is well liked and respected by all.
How likely would you be to recommend The New Grange Care Home? Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Satisfactory
Food & Drink: Excellent
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Elaine P (Niece of Resident) on Thursday 30 June 2016. Relates to June 2016.
I am very happy with the current care and welfare of my aunt at The New Grange Care Home.
How likely would you be to recommend The New Grange Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
There are currently no awards/recognitions posted yet for The New Grange Care Home
There are currently no Care Home Idol entrants who have performed at The New Grange Care Home
