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All have ample parking facilities in carparks that allow visiting without any concerns to parking restrictions. The bedrooms are over two floors, with the main common rooms situated on the ground floor. They...
Care Provided by The New Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please get in touch with our team for an individualised price based on your care requirements
The price(s) shown are provided by the care home. Contact The New Grange Care Home for full pricing details and T&Cs.
Contact The New Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The New Grange Care Home Ltd
- Private Owned
Person in charge
- Emma Ronney(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (10)
The New Grange Care Home Reviews (88)
The New Grange Care Home has a Review Score of 8.9 (8.881) out of 10, based on 5 reviews in the last 2 years.
Over all time The New Grange Care Home has 88 reviews.
I cannot speak highly enough of the care Mum receives.
The day my father arrived at The New Grange he was instantly uplifted. He is no longer fearful, enjoying the care and the company of the lovely staff who are patient, caring and always on the ball. He is now a healthy weight and I love the lunches when occasionally I join my father. The activities are fun and varied, he particularly likes the singalongs, quizzes and crafts.
Consistently staff have been helpful and supportive to residents and us, as family members. Residents, generally, are treated with respect and affection.
Fantastic! Such a relief to find a home with such caring staff, facilities and activities. The Manager and the team care for the residents as if they were their own family! Wonderful.
Mum is very happy at The New Grange. She was admitted to the home in an emergency as Dad went into hospital. Another home she went into initially couldn't cope with Mum's behavior. The New Grange were excellent in a crisis! The management assessed her with short notice and were confident that The New Grange could manage. The New Grange has been excellent for Mum and she settled immediately. She has a good report with the caring staff. It really is a dementia specialist home.
The staff are very caring as they are doing a difficult job. The meals are nutritious and varied.
My uncle has been extremely well looked after at New Grange. The staff are so kind, caring and friendly. Last week it was my uncle and aunts Diamond Anniversary and the home put on a wonderful 'get together' there. It was absolutely brilliant and emotional. They sorted everything from entertainment, food and a special card from the Queen. They made sure that my uncle was comfortable from beginning to end. A big 'thank you'.
I enjoyed my visit, found it very well run. Staff very cheerful and prepared to look after everyone comfortably, could not do enough smiling, a good word all around. Very happy environment enjoyed my visit.
Today the home put on a special diamond wedding celebration on for my in-laws and they even went to the trouble of organising a card from the Queen, the Mayor to attend and an Elvis impersonator along with a lovely buffet. We were able to bring in champagne and invite all the people that would have come along if it had been a normal family celebration at home, and we were able to have use of a room just for us all, which made what could have been quite a sad day because of my father in law's dementia and frailty, into something special for them both and all the family that attended.
I cannot recommend highly enough. The care my father and our family received was excellent, we knew without doubt that he was being very well looked after.
Such a lovely care home. Everyone is so kind, caring and friendly. Such a relief to see my mother receive kind, friendly and compassionate support. I feel so lucky to have come across this place. The perfect choice. I would recommend to anyone, even I feel part of the family. They really go to great lengths to make the residents and visitors feel at home. Thank you all of you.
Thank You Tracey, this was lovely to read, I will pass your feedback to the staff.
She is also happy there so that is recommendation enough.
Thank You for your Feedback, we are currently in the process of recruiting a new activities coordinator and in the interim, we have arranged for outside entertainment daily until we have one in post.
Individual needs and wishes catered for in a cheerful environment with well thought out activities, excellent meals giving enough of a timescale for residents to eat at their time of choosing and pace of eating. As residents become unable to use the toilets themselves, this is detected quickly and there is no smell so often associated with other care homes. It will be much appreciated by visitors when the car park is extended.
Thank You for your feedback.
Management and care cannot be faulted. Always kept informed on both health care and activities organised. Quarterly meetings with management for friends and family of residents. Although can always speak to all members of staff at any time without the need for an appointment. Excellent care given.
Thank You for your feedback.
Compared to my mother's previous care home the New Grange is more like a hotel. All staff are courteous, caring and adaptable to the resident's needs. My relative has been living here for nearly 3 years and I am totally confident in the care she receives.
We are currently in the process of recruiting a new activities coordinator, in the interim, we have arranged for outside entertainers in every day and the care staff are also carrying out activities. Thank You, Emma.
However, with the care and support of staff (in often difficult circumstances) she has settled and now enjoys life at The New Grange. Thank you, everyone.
Thank you for your Feedback.
For the time I have spent visiting the home to see my Mother I have found it to be a very comfortable and relaxed atmosphere. Everyone is very friendly and helpful, nothing is too much trouble and they go out of their way to make the residents happy and join in any activities or musical events that take place every week. They also have the services that certain residents require on a weekly or periodical basis i.e., chiropody and hairdressers and they carry out other treatments that perk up the ladies, namely manicure. I know my Mum enjoys this pampering. All in all, I feel it is a very professional and efficiently run home.
Overall my granddad's experience has been positive. A few minor hygiene issues have been noticed but very minor details. The team here are always connecting with the residents and personable.
Very efficient, caring and friendly high level of knowledge and good homemade food cooked to a very high standard every day. Very pleased with the level of care and all the activities that take place.
Mum receives the best care and is always kept clean, well dressed and comfortable.
Staff are always smiling and friendly and make time for a chat regardless of how busy they are.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The New Grange Care Home.
There are no upcoming events for The New Grange Care Home.
Awards / Recognitions (2)
- 28 Dec 2018Recipient: The New Grange Care Home
- 19 Jan 2016Recipient: The New Grange Care Home
Accreditations
There are no accreditations posted yet for The New Grange Care Home.
Meet the Team (0)
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