The New Grange Care Home

New Grange has done its utmost to support my Auntie. She is in far better health than when she first came from hospital i.e pressure sores now resolved. Thank you so much for your care and attention. I know Auntie keeps you all on your toes. We really appreciate what you do.

I cannot speak highly enough of the care Mum receives.

The day my father arrived at The New Grange he was instantly uplifted. He is no longer fearful, enjoying the care and the company of the lovely staff who are patient, caring and always on the ball. He is now a healthy weight and I love the lunches when occasionally I join my father. The activities are fun and varied, he particularly likes the singalongs, quizzes and crafts.

Consistently staff have been helpful and supportive to residents and us, as family members. Residents, generally, are treated with respect and affection.

Fantastic! Such a relief to find a home with such caring staff, facilities and activities. The Manager and the team care for the residents as if they were their own family! Wonderful.

Mum is very happy at The New Grange. She was admitted to the home in an emergency as Dad went into hospital. Another home she went into initially couldn't cope with Mum's behavior. The New Grange were excellent in a crisis! The management assessed her with short notice and were confident that The New Grange could manage. The New Grange has been excellent for Mum and she settled immediately. She has a good report with the caring staff. It really is a dementia specialist home.

The staff are very caring as they are doing a difficult job. The meals are nutritious and varied.

My uncle has been extremely well looked after at New Grange. The staff are so kind, caring and friendly. Last week it was my uncle and aunts Diamond Anniversary and the home put on a wonderful 'get together' there. It was absolutely brilliant and emotional. They sorted everything from entertainment, food and a special card from the Queen. They made sure that my uncle was comfortable from beginning to end. A big 'thank you'.

I enjoyed my visit, found it very well run. Staff very cheerful and prepared to look after everyone comfortably, could not do enough smiling, a good word all around. Very happy environment enjoyed my visit.

Today the home put on a special diamond wedding celebration on for my in-laws and they even went to the trouble of organising a card from the Queen, the Mayor to attend and an Elvis impersonator along with a lovely buffet. We were able to bring in champagne and invite all the people that would have come along if it had been a normal family celebration at home, and we were able to have use of a room just for us all, which made what could have been quite a sad day because of my father in law's dementia and frailty, into something special for them both and all the family that attended.

I cannot recommend highly enough. The care my father and our family received was excellent, we knew without doubt that he was being very well looked after.

Such a lovely care home. Everyone is so kind, caring and friendly. Such a relief to see my mother receive kind, friendly and compassionate support. I feel so lucky to have come across this place. The perfect choice. I would recommend to anyone, even I feel part of the family. They really go to great lengths to make the residents and visitors feel at home. Thank you all of you.

She is also happy there so that is recommendation enough.

Individual needs and wishes catered for in a cheerful environment with well thought out activities, excellent meals giving enough of a timescale for residents to eat at their time of choosing and pace of eating. As residents become unable to use the toilets themselves, this is detected quickly and there is no smell so often associated with other care homes. It will be much appreciated by visitors when the car park is extended.

Management and care cannot be faulted. Always kept informed on both health care and activities organised. Quarterly meetings with management for friends and family of residents. Although can always speak to all members of staff at any time without the need for an appointment. Excellent care given.

Compared to my mother's previous care home the New Grange is more like a hotel. All staff are courteous, caring and adaptable to the resident's needs. My relative has been living here for nearly 3 years and I am totally confident in the care she receives.

However, with the care and support of staff (in often difficult circumstances) she has settled and now enjoys life at The New Grange. Thank you, everyone.

For the time I have spent visiting the home to see my Mother I have found it to be a very comfortable and relaxed atmosphere. Everyone is very friendly and helpful, nothing is too much trouble and they go out of their way to make the residents happy and join in any activities or musical events that take place every week. They also have the services that certain residents require on a weekly or periodical basis i.e., chiropody and hairdressers and they carry out other treatments that perk up the ladies, namely manicure. I know my Mum enjoys this pampering. All in all, I feel it is a very professional and efficiently run home.

Overall my granddad's experience has been positive. A few minor hygiene issues have been noticed but very minor details. The team here are always connecting with the residents and personable.

Very efficient, caring and friendly high level of knowledge and good homemade food cooked to a very high standard every day. Very pleased with the level of care and all the activities that take place.