Victoria Lodge Care Home Ltd

I only ever visited Mum on spec, not because I had concerns, but because of work rota’s, but every time I did visit, it was always the same, everyone was happy, contented and being treated as the individual people as they are. Personally I couldn’t recommend Victoria Lodge more highly. Sadly my mum passed away recently, but again, the manager and her team have been extremely supportive to myself and my family.

Dad has been in Victoria Lodge for eight months and we have been very happy with the care and kindness shown by members of the staff. We cannot commend Victoria Lodge enough for their hard work and giving priority to the needs and well being of their clients.

Thank you is never enough for saving my mum.

It truly is one of the best care homes I’ve come across. I would highly recommend Victoria Lodge for any person with dementia. I live in Canada and know I do not have to worry about my mum.

I am confident that she receives the care her frail condition requires.

Trust is a hard thing to gain when you hand over a family member to someone else to care for but I have trust in Victoria Lodge and the excellent director and staff who make the home work so well.

Friendly, helpful staff, pleasant and relaxed home and garden in a quiet area. Residents encouraged to suggest and participate in activities.

The care my auntie received at Victoria Lodge was absolutely fantastic. We were impressed by every member of staff. We were always met with a friendly smile and a cup of tea. The high standard of care at Victoria Lodge meant that we could relax as a family knowing my auntie was in the best hands, always warm, clean comfy and well fed with lovely fresh food. I would recommend Victoria Lodge to anyone and everyone.

We literally cannot fault the place!

Victoria Lodge really is an exceptional care home, I would have no hesitation whatsoever in recommending this wonderful care home to family and friends.

My husband has been in Victoria Lodge for 6 months. I am impressed with the way his individual needs have been met, both with his medical treatment and wellbeing. Also visiting the dentist and optician and regular chiropody. They have a professional musician visiting weekly, which he enjoys.

The Carers and staff are kind and understanding and it has a family atmosphere. Regular maintenance is taking place in the house and garden looked lovely in the summer with outside lighting and seating and they had a summer party with lovely food and music. A second TV was set up for him and another resident as they enjoyed watching sport and I thought that this was a very kind gesture. My husband is happy and contented and this is of great comfort to me.

I can rest assured that my father is receiving High-Quality Care and is much happier than he was whilst at home and myself and my siblings can visit whenever we like.

Mother is part of a family of loving carers and people treated with love and respect. I can't fault the home with anything. Each time my mum was away from Victoria Lodge Care Home, she wanted to go back, she called it her home. Nothing was too much for them to do for care, comfort and happiness of residents. Would recommend this home to anyone. Standards are so high and communication between staff and family is faultless and definitely a true home from home, providing love and protection for residents and their families.

Looking after my mum very well and they phone me with updates.

From day one over two and half years ago, we have found that the management and staff have been fully committed to the care of my mother. It has been wonderful to see how settled and relaxed she has become especially after a very traumatic experience she had in hospital. The staff nursed her back to health which was wholly due to their care and understanding of her condition. A big thank you to all the staff.

The home keeps us well informed if they have any concerns about our father and if he is ill they contact us straight away. We all trust the home completely with Dads welfare.