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Lavender Lodge

32 Mill Road, Worthing, West Sussex BN11 5DR
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Lavender Lodge, Worthing
Lavender Lodge, Worthing

At Lavender Lodge carers offer quality residential care to people living with dementia in a safe, cheerful, homely environment. The team pride themselves on a relaxed, friendly atmosphere. Visitors are welcome at any time, the kettle is always on!

Person-centred care is planned and delivered by long serving, trained, professional staff. The priority is to ensure residents’ dignity and choice is respected at all times. Carers endeavour to meet all the...  

Care Provided by Lavender Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£995 - £1,100£995 - £1,100
Residential Dementia Care£995 - £1,100£995 - £1,100

Contact Lavender Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Banks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (20)
  • Single Rooms with ensuite Wet Room (8)

Lavender Lodge Reviews (41)

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9.5

Lavender Lodge has a Review Score of 9.5 (9.519) out of 10, based on 17 reviews in the last 2 years. Over all time Lavender Lodge has 41 reviews.

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Showing 41 reviews matching selected criteria
Review from Mandy A (Daughter of Resident) published on 24 October 2025 Submitted via Website
Overall Experience

I regularly visit my Dad at Lavender Lodge. I have always found the staff to very helpful, supportive, respectful and kind to everyone involved with the care home. My Dad has been there since Feb 2024 and has built up a relationship with staff. The Manager and staff have a compete understanding of my Dads needs and know exactly how to react and support him in a compassionate manner. As a family we know that my Dad is in good hands. The Manager always takes time to talk to the family and support with questions or clarifications at a time when we are still learning about Dementia and all the challenges it brings. We feel reassured that Dad is getting everything he needs.

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Review from H S (Daughter-in-law of Resident) published on 19 September 2025 Submitted via Website
Overall Experience

My Father-In-Law has been a Resident of Lavender Lodge for several years. He appears very happy there and enjoys the banter with the staff and management. We are very happy that Emma (the Manager) and each of her staff are so attentive to him and responsive to his needs. Dad loves the food and company and there are always a lot of social events to enjoy. We have always found the staff to be friendly and caring towards my Father-In-Law and to us as family members. Emma (Lavender Lodge Manager) has always been proactive in contacting us with news, queries or requirements (e.g. legal, care and medical matters). Our family feel that my Father-In-Law and we are in safe and pleasant hands with the team at Lavender Lodge.

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Review from Paul R (Husband of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience

My wife is being looked after really well. She is content in her surroundings. She is comfortable. All the staff are extremely kind and caring looking after her needs. They all have a lovely manner, are patient and have a smile to greet her. My wife has been in the home a while and she has always been treated with respect. I have no problems.

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Review from D S (Son of Resident) published on 8 September 2025 Submitted via Postal Card
Overall Experience
Mum never felt cared for here, shower once a week, often collected her, very smellie, hair not brushed and miss match clothing, not always hers.

Appalling food, and a lack of options. Some residents caused problems for mum going into her room. Mum often left in her room alone.

Reply from Emma Banks, Registered Manager at Lavender Lodge

We are disappointed to read your review which we feel does not reflect our service. None of the issues were raised with us and we are therefore really surprised to read your review. We have carried out a full investigation into the issues raised and we cannot find any evidence to support them. We would be more than happy to speak with you to discuss further.

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Review from S H (Son of Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

Staff couldn't be more helpful. They have really helped my mum settle in all look after her. Mum is really happy and it has a warm and welcoming atmosphere when we visit.

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Review from S D (Son of Resident) published on 21 January 2025 Submitted via Postal Card
Overall Experience

The staff and management at Lavender Lodge are exemplary. Our mother has been there for three years and they are lovely with her. The care and feeling of a safe environment is superb.

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Review from A D (Brother of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

They know me and my brother, and know his needs. He speaks highly of them, the way that he is looked after and the food. The no ratings for value for money and care/support are because I have no knowledge or experience of them.

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Review from D M (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

Lavender Lodge is beautifully prepared and decorated for Christmas. The Christmas party, attended by residents, staff, management and residents' family and friends was superb. The kitchen provided a fabulous spread for all and though the staff were mingling they were also continuously checking that the residents were cared for at all times. A photo of each resident on a Christmas card and signed by the resident for the family, was the icing on the cake. Thank you one and all!

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Review from S D (Daughter of Resident) published on 9 January 2025 Submitted via Website
Overall Experience

Mum has lived at Lavender Lodge for over 2 years and the manager has created a wonderful caring, inclusive home. The staff are wonderful and we've seen a significant improvement Mum's quality of life since settling in.

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Review from J S (Daughter of Resident) published on 9 January 2025 Submitted via Website
Overall Experience

My Dad has settled well into Lavender Lodge. He struggles with his dementia and the staff are kind, understanding and make him laugh. They have got to know him well and I feel confident in his care. They also welcome family at any time which is so helpful.

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Review from K U (Daughter of Resident) published on 30 December 2024 Submitted via Website
Overall Experience

Mum moved into Lavender Lodge at the beginning of October 2024, she has settled in very well thanks to all the caring staff and the manager. The manager and her team have been very helpful with the transition of Mum moving in and settling. Mum says she feels at home, this is one of the things we liked about Lavender Lodge when we visited. It has a real home-from-home feel about it.

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Review from R M (Granddaughter of Resident) published on 10 December 2024 Submitted via Postal Card
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Staff are polite and genuinely care for all residents. I feel confident that Grandpa is safe and well cared for at Lavender Lodge.

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Review from H M (Daughter of Resident) published on 9 December 2024 Submitted via Postal Card
Overall Experience

The staff here are very friednly and polite. I feel happy and happy knowing Dad is safe and well cared for.

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Review from Jessica M (Granddaughter of Resident) published on 25 October 2024 Submitted via Postal Card
Overall Experience

I can't describe how wonderful the team have been looking after my granny. The care shown to both my granny and my family has been thorough and truly genuine. I feel very secure that she is safe and their needs are being met.

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Review from Ricci B (Resident / Service User) published on 25 October 2024 Submitted via Postal Card
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Excellent.

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Review from M H (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card
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Lavender Lodge is a lovely and caring care home. The staff are very friendly and always feel welcome when I visit.

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Review from Irene M (Cousin of Resident) published on 12 September 2024 Submitted via Postal Card
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The staff have been fantastic. Very attentive and helpful in a difficult time for the family.

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Review from Angela H (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience

Amazing staff, Mum made to feel so welcomed from day 1. I was worried about placing Mum into a home, but the best thing for her. She loves staying. My worries taken away. Excellent care, excellent staff. Highly recommend. Thank you to Lavender Lodge. What would I do without you?

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Review from D B (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
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From December 2020 to currently February 2024, Dad has been in Lavender Lodge. Excellent care has been provided.

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Review from Catherine Q (Daughter of Resident) published on 5 April 2024 Submitted via Postal Card
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Lavender Lodge is a really friendly, caring and efficient home. The staff take such good care of my father. They are very patient and kind and look after all of his needs and keep me very well updated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 August 2023
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Lavender Lodge.

Accreditations

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Meet the Team (0)

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Frequently Asked Questions about Lavender Lodge

What types of Care is Lavender Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lavender Lodge have?

There are 20 Single Rooms.

What are the Facilities & Services at Lavender Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lavender Lodge to the centre of Worthing?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lavender Lodge to verify any information. View our terms and conditions. Lavender Lodge has an Enhanced Service -more info.