Fair Haven Care Home

102 Station Road, Soham, Ely CB7 5DZ
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9.6 22 Reviews
  • Fair Haven Care Home, Ely
Fair Haven Care Home, in Ely, provides a compassionate care service, maintained by trained and friendly professionals and tailored to individual need.

Good training and career development opportunities are in place and keep standards high, while there is much for residents to enjoy alongside care as part of home life.

The home has strong community links and takes any safety or regulatory procedures very seriously.

The home will encourage you to maintain as much independence as you are able. Forge new friendships and help and support you in anyway they can.
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Care Provided by Fair Haven Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1300

Our fees vary depending on whether you would like an En-suite room, and your level of needs.

These prices are only a guideline, please contact Fair Haven Care Home to find out the exact price for your requirements.

Contact Fair Haven Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Fair Haven Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cherie Gardiner (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • You are welcome to visit your family members at your convenience during the day. Always welcome visitors to see residents.

Parking

  • Ample on-site parking

Fair Haven Care Home Reviews (22)

9.6

Fair Haven Care Home has a Review Score of 9.6 (9.596) out of 10, based on 10 reviews in the last 2 years.
Over all time Fair Haven Care Home has 22 reviews.

Overall Experience
  • 15
  • 7
  • 0
  • 0
  • 0
Date Published
  • 22
  • 3
  • 10
  • 10
  • 12
Reviewer Connection to Fair Haven Care Home
  • 9
  • 4
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from F M (Daughter of Resident) published on 4 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall care that my father received is excellent. The amount of activities are a bit limited by the layout of the rooms, there is no open space for movement.


The care staff are compassionate, patient and kind. My father has been here for 3 and a half years and I have no complaints.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rose F (Friend of Resident) published on 16 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I often pop into Fair Haven to have a chat with the residents. Lovely atmosphere. Nice staff and manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.596)

Overview of Review Score

The Review Score of 9.6 (9.596) out of 10 for Fair Haven Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Fair Haven Care Home is calculated as follows: ( (99 Excellents x 5) + (18 Goods x 4) ) ÷ 117 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Fair Haven Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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