37 Burgess Road, Waterbeach, Cambridge CB25 9ND
Hatley Court, in Cambridge, is located in scenic surroundings where skilled carers look to achieve a quality and dignified service within a 'home from home' environment.
Trained to meet professional and efficient care standards, Hayley Court carers look to blend their expertise with a friendly and relaxed living environment to ensure all residents feel they are making the most of the accommodation.
The home also offers a day centre service, with all clients enjoying a nutritious food menu thanks to ingredients sourced locally and prepared in the award-winning kitchen.
Group: Hatley Court Ltd
Person in charge: Janet Bolton (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment
Admission Information: Ages 60+.
Single Rooms: 35
Rooms with ensuite WC: 35
Weekly Charges Guide: Personal Care Single £750 – £950 (These prices are only a guideline, please contact Hatley Court Haven to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Hatley Court Haven is located in a quiet road in Waterbeach, a village around 6 miles north of Cambridge, and is predominantly surrounded by countryside.
Despite its rural location the West Anglia Main railway line is close by, with Waterbeach Station just a few hundred yards away. It is only a 6 minute direct journey to Cambridge. There are two regular bus services that come into Waterbeach.
The main roads, A10 (Royston to Ely) and A14 (Huntingdon to Bury St Edmunds) are nearby, and there is easy access to and from the M11, with ample car parking within the grounds of the home.
Ample car parking within the grounds of the home.
Latest Care Quality Commission* Report on Hatley Court Haven: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Hatley Court Haven is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hatley Court Haven in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Hatley Court Haven is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.143 Points relating to the number of positive Reviews for Hatley Court Haven is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7 Target = 0.143
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Hatley Court Haven has a Review Score of 8.1 (8.143) from 1 Reviews
Review submitted from a Postal Card by D F (Husband of Resident) on Friday 2 March 2018. Relates to February 2018.
I cannot compliment this home and its staff (two managers and downwards) for their dedication and overall care. The ticks merely reflect this.
How likely would you be to recommend Hatley Court Haven? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Hatley Court Haven