






Paxton Hall Care Home is a private residential care home situated in St Neots, Little Paxton.
The Care Home has an excellent reputation in the area for a high standard of care and most residents come by recommendation.
There is a stable and caring staff team who are well trained and go the extra mile for residents. There is also a dedicated Activities Coordinator who is responsible for group and individual activities...
Care Provided by Paxton Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are all inclusive; there are no additional care home costs.
Residents pay for their own discretionary personal costs such as newspapers, hairdressing and chiropody.
Prospective residents are invited to call our Administrator for further details of fees and funding support.
The price(s) shown are provided by the care home. Contact Paxton Hall Care Home for full pricing details and T&Cs.
Contact Paxton Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Paxton Hall Care Home
- Private Owned
Person in charge
- Emma Laughton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (4)
Visiting
- Visitors welcome at any time at the convenience of the resident being visited.
Parking
- Free parking on premises.
Paxton Hall Care Home Reviews (48)
Paxton Hall Care Home has a Review Score of 9.7 (9.700) out of 10, based on 14 reviews in the last 2 years.
Over all time Paxton Hall Care Home has 48 reviews.
My experience at Paxton Hall was truly outstanding. from the moment I arrived, the atmosphere felt welcoming. The staff are amazing, kind attentive and always treating residents with dignity and respect. Its clear they are passionate about what they do, going the extra mile to ensure everyone feels comfortable and respected. Overall, Paxton Hall provides a high standard of care. I would highly recommend it to anyone looking for a safe, compassionate and welcoming place for their loved ones.
During the later stages of Mums life they managed her needs with outstanding care and involved family members by keeping us well informed especially supporting my 96 year old Dad with great consideration.
Paxton Hall made the final 6 months of Mum's life easier for us, and we observed the love and knowledge they have for all residents. Thank you.
I came to Paxton Hall from hospital and was in isolation for 2 weeks and was cared for excellently straight away. I have lived here for 5 years and know all the staff.
Since my dad has been in Paxton Hall I've had only positive experiences. All the staff are super friendly and put all residents first. Nothing is too much and I have been very impressed. It's situated in lovely surroundings and there are quiet areas where you can be with your loved ones.
My wife was admitted to Little Paxton Hall in November for support and care. During these four months I can say that she has had extremely good and sympathetic, gentle support in a peaceful, structured manner. The staff, both caring and administrative, have been pleasant, helpful and efficient. I have been kept informed if they had needed to change or modify her regime of care. The ambience and cleanliness of the house is extrmely good and the staff are gentle but efficient when support is needed. I am glad that we chose Paxton Hall for my wife's nursing needs.
My mother has been a resident at Paxton Hall for 4 years now and I couldn't imagine anywhere more suitable for her. She loves the staff and they love her right back, she's treated with dignity and respect, she's comfortable and has beautiful surroundings to walk around in when she wants to. I couldn't ask for more for her as she gets older.
My Aunt was welcomed with open arms and lots of cuddles. She has been looked after so well. There could be a few more care assistants at times but they all work hard to make all of the residents happy and make Paxton Hall feel as much like home as they can.
Once again I cannot recommend them highly enough.
My mother has dementia. She did not understand that she was needing 24-hour care and residential care was not her choice. In my and my siblings' view, she is receiving outstanding care at Paxton Hall. She has settled well, she is cheerful and engages well with all the staff. She enjoys the activities and benefits from them. We did not think this positive outcome was possible. We are very pleased and satisfied.
Dad has been in the care home since April. As a family we entertain him as much as we can. There are books and jigsaws colouring etc that we use. It would be nice to have people come in to play music and or sing for them regularly and or maybe have open days as in some other homes I visit
I'm away that all takes time and effort and the carers work so hard as it is.
A beautiful care home with amazing staff. It is such a relief to know that mum is safe and being so well cared for. Thank you all so very much.
Mum was at Paxton Hall from August 2022 until her recent death. She had severe dementia, and it was a huge decision especially for dad as they were married 73years. We had to admit we could no longer give her the care she needed. The whole Paxton Hall team show kindness and professionalism in the tailored care they provide to each resident. We could see from day to day how they adapt to the needs of individuals and learn their preferences. We felt at ease knowing despite the awful disease from which there is no going back mum was safe and as at peace as was possible. At the end we felt supported and guided through to a peaceful end for mum.
When Mum went into Paxton Hall just before lockdown she was a very frail woman. The care and support she received there helped her thrive for the next nearly 5 years. The home is clean and comfortable and the food excellent but it is the tireless care and kindness of all the staff, I believe, that made her last few years so happy and peaceful. I can't thank them enough.
Over the next almost 5 years, Mum positively thrived under their love and care. She was always smiling and laughing and achieved levels of wellness that I could never have imagined she would see again in her lifetime. All of the staff including the management, administration team, carers, kitchen staff, scullery staff and the gardener have been quite wonderful and helped to make Mum's time at Paxton Hall better than we could have ever imagined.
Thank you for your kind words, I will pass this on to the care team, who always go above and beyond for our residents.
When my mother could no longer look after herself she needed a 'home from home' not an institution. That we found at Paxton Hall, where over the six and a half years my mother lived there the staff adapted to her changing needs and looked after her with great care until her recent death. We were able to take her out as much as possible and to visit at any time, always being warmly welcomed. I cannot stress enough how grateful we are to the people who cared for my mother with such affection and good humour. When she was able to my mother enjoyed the beautiful gardens and took part in the many activities on offer. I would have no hesitation in recommending Paxton Hall Care Home.
Thank you for such a positive endorsement of the hard work and care provided by our staff. All staff at Paxton Hall knew and loved your mother.
I am so pleased that I chose Paxton Hall care home for my Mother. The staff really care for the residents and do everything to make sure that all their needs are taken care of at all times. The rooms are spotlessly clean and the food is varied and enjoyed by all of them. The activities from a local primary school to a farm visit in the spring are enjoyed greatly. I am kept regularly up to date with how my Mum is doing and enjoy visiting her. I would thoroughly recommend Paxton Care Home with its homely and friendly feel.
Thank you so much for your acknowledgment of the hard work and dedication of our staff. Staff and management work hard to offer a responsive and caring quality of care. Staff are trained in the ethos of Paxton Hall and work as a team.
Although my mum was only a resident for a very short while, we could not fault the care and compassion shown to her during that time. The staff really care about the residents, and there is a lovely family feel to the home. Until she became ill, Mum was clearly thriving from the care and stimulation she received. I would highly recommend Paxton Hall if you are looking for a home for a loved one.
Thank you for taking the time to write a review. The staff team work incredibly hard to care for our residents. I will pass on your kind words to them.
I thought it was an excellent home and my mother had only good things to say about the carers and how kind they were. She enjoyed the food and there were interesting things going on such as a visit from baby goats, lambs etc. who were put on the front lawn (inside a fence) for the residents to stroke etc. and also a visit from some snakes and other reptiles!
The communication was excellent and I was kept well informed, I liked that I could visit at any time.
They were also very helpful and on occasion when my mum had visitors they brought us out tea and biscuits and it was nice to sit in the courtyard in the summer. The gardens were beautifully kept. On another occasion, a few of us had a takeaway outside in the courtyard and they were very accommodating of this.
I would absolutely recommend Paxton Hall and it was a relief for me that my mother was being cared for by good people.
Thank you so much for appreciating and acknowledging the hard work of our team at Paxton Hall. They work very hard to maintain our high standards. It was our pleasure to care for your mother.
The manager and staff are caring friendly helpful and very compassionate at all times. Nothing is too much trouble. Paxton Hall has beautiful gardens and the rooms are always clean and welcoming. My mother always looked forward to bingo and celebrating different events during the year. At the end of my mother's final years, she was treated with dignity and respect.
Thank you so much for taking the time to post this review. Our staff work incredibly hard 24/7 and it is heartening to see their efforts recognised in this manner.
It has taken a few months for Mum to settle into her new home which is well equipped for her particular needs.
Mum going into a care home has been a massive change for all of us. It is great peace of mind for all the family to know Mum is being well cared for 24/7 and is comfortable and safe.
The staff have been attentive, reassuring and encouraging all the way.
Paxton Hall is truly a special Home for when extra care and attention is required for your loved one.
Thank you so much for acknowledging our staff who work very hard to look after vulnerable residents. We try to ensure that all residents are treated with dignity and respect at all times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Paxton Hall Care Home.
There are no upcoming events for Paxton Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Paxton Hall Care Home.
Accreditations
There are no accreditations posted yet for Paxton Hall Care Home.
Meet the Team (3)

I am Emma Laughton, the registered manager for Paxton Hall since January 2024. I have worked within the care sector for 20 years and have been impressed by the quality of care at Paxton Hall and by the amazing management and care team who have made me feel so welcome. I enjoy spending time with our residents and getting to know them and all about their lives. I also enjoy working with staff who are so caring and work so hard. I love the job.

I have worked at Paxton Hall for 28 years this year (2024). Paxton Hall has been my home since I left school and has seen me grow, through getting married and having my three sons. Care is my calling in life, and I could never imagine doing anything else. I love getting to know each resident individually, learning their histories and hearing their many interesting stories from their long lives. As deputy manager, I have varied responsibilities at Paxton Hall including developing and updating care plans for all residents.

I am Liz Bryan and have worked at Paxton Hall as the Administrator for 14 years. I have a varied role as the Administrator but love being with the residents and hearing their stories. I am very passionate about trying to help people when they come to us looking for care for their loved ones. I normally show prospective residents and their relatives around the home and answer their questions.
Frequently Asked Questions about Paxton Hall Care Home
What types of Care is Paxton Hall Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Paxton Hall Care Home have?
There are 27 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Paxton Hall Care Home?
Own Furniture if required, Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Paxton Hall Care Home to the centre of St Neots?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
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