Paxton Hall Care Home

Rampley Lane, Little Paxton, St Neots PE19 6NY

Paxton Hall is a private residential care home for the elderly registered for 39 residents. The Home has an excellent reputation for a high standard of care in the area; most residents come by recommendation. Staff turnover is minimal.

Management firmly believe in the following core values: Paxton Hall should be a "home" for residents; the home will provide a high standard of care in a homely, comfortable and secure environment; each resident is an individual and will be treated with dignity and respect; every effort will be made to meet individual needs and residents encouraged to play an active part in their own care; staff will have the ethos, training, tools and aids to meet each individual's needs; they will provide support and understanding to the family.

Fresh food is cooked on the premises daily and there are a number of organised group and individual activities in the home.

Paxton Hall is a Grade II listed building of high architectural value with impressive grounds. The original house dates back to the Elizabethan times when it was rebuilt and renovated in 1738. The stately home was converted into a modern care home in the early eighties and it therefore retains its original atmosphere and charm.

Owner: Kelam Health Care Ltd

Person in charge: Rosemarie Guyll-Simpson (Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age

Admission Information: Open Admission. Ages 70+.

Single Rooms: 35

Shared Rooms: 2

Rooms with ensuite WC: 2

Weekly Charges Guide: Personal Care Single £750 – £900 , Personal Care Shared (per person) £720 – £775 (These prices are only a guideline, please contact Paxton Hall Care Home to find out the exact price for your requirements.)

Fees are all inclusive; are no additional care home costs. Residents pay for their own discretionary personal costs such as newspapers, hairdressing and chiropody.

Prospective residents are invited to call our Administrator for further details of fees and funding support.

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Located in the village of Liittle Paxton, St Neots just off the A1.

Visiting:

Visitors are welcome at any time at the convenience of the resident being visited.

Parking:

On premises

Latest Care Quality Commission* Report on Paxton Hall Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Paxton Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Paxton Hall Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.681 for Paxton Hall Care Home is calculated as follows: ( (82 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 119 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Paxton Hall Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 8 Reviews ÷ 7.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Paxton Hall Care Home has a Review Score of 9.7 (9.681) from 10 Reviews


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Paxton Hall Care Home?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Paxton Hall Care Home

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

When the time comes this is just the place you want your relative to go to. It is such a hard and emotional thing to have to do. The home is clean and welcoming so I was confident that my husband would be well cared for. The staff could not be more loving and attentive, (and always plenty of them around) the food is second to none. Even through the night he was checked on and turned. I always worried that he would not be looked after as well as I did for him, but I was wrong, he was always clean, smart, well feed and encouraged to walk about. What more can you ask for but to walk away (for a short break) knowing that all is well.

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Having visited a number of care homes in the vicinity we knew as soon as we walked into Paxton Hall that we had found the right place for our mother. We needed to find a care home for the duration of around six weeks for her to recuperate after surgery. The staff at Paxton Hall were kind, caring and unfailingly cheerful, nothing was too much trouble.

The food was excellent, with a freshly cooked breakfast, lunch and then afternoon tea you could not get better... they greeted me with tea and cake on a number of occasions when I visited. The rooms are bright clean and well equipped and the communal areas of which there are at least three sitting rooms were spotlessly clean and fitted with comfortable and homely furniture and televisions. There is also a lovely conservatory which makes a great place to sit and read in peace... you honestly could not ask for more.

I would not hesitate to recommend this care home to anyone.

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mother has lived at Paxton Hall for 18 months and I am pleased to say the care and attention she has received has been excellent. The staff are friendly, helpful and have a sense of fun, which I believe is important. My family and I are kept informed regarding her welfare and any change in her needs. All the staff are involved in my mother's care and we have regular updates from her key worker. It is obvious from the comments we receive that the staff know mum well and respect her as a person. Paxton Hall and the staff have given our family peace of mind.

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

The 'Care home' as it is known, is exactly what the definition is - they care and go out of their way to keep caring even when things get hard. I would have no hesitation in recommending them as they do not only CARE for my mother but also when needed CARE for and support myself. Nothing is too much trouble. You can visit whatever time of the day and they will always treat you with respect and as you are an extended member of the bigger family!!

Thank you ALL!!

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Paxton Hall itself is a very beautiful early Georgian country house and mum's room is spacious and comfortable. What makes the place stand out, though, is the staff. They are not only efficient but also very loving towards the residents in their care. Paxton Hall is fairly high-dependency and most if not all of the residents are at some stage of dementia, but the staff never show any sign of frustration or impatience. My mum can be a handful, often oppositional and ungrateful, but the staff still make a fuss of her. She is also very well looked after physically: always well turned out, properly fed, clean, and as fit and healthy as can be expected in a frail 89-year-old. We looked at many very similar residential homes in the district and in the end, made our choice on the basis of atmosphere rather than amenity and we have never regretted our choice.

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My friend was a Resident at Paxton Hall for 5 years and during that time she received excellent care. The staff were always very cheerful and nothing was too much trouble. Paxton Hall has a very good name in the area and I have no hesitation in singing its praises!

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

All staff are always helpful and caring, I have never met anyone who is rude or dismissive.
There are several activities arranged for residents.
As a family we have always been made welcome, the children, when visiting their great-nanna, are never made to feel 'in the way', and always offered soft drinks, tea and biscuits (they even had tea with nannie).

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very pleased with the care and attention shown to my mother who is still a resident and my father who sadly died July 2018. The staff are very friendly and approachable. There is a serene calmness within the home with a relaxed atmosphere. Food is plentiful and all fresh ingredients prepared and cooked on site. Portions very substantial. I can’t recommend Paxton Hall enough. In fact, I have been spreading the word when people ask.

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

I was impressed by the approach of the staff. They always talked to residents at equal height to their eye level, were considerate and caring to residents and relatives/visitors. Any concern was addressed speedily.

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

My brother-in-law spent 2 weeks respite at Paxton Hall. On his return home he had nothing but praise for the home, the carers and the food. He has not stopped praising the standard of food so well done the chefs!!!! We packed him up with loads of goodies which most came home with him as he was too well fed to eat them. Congratulations for running and managing a lovely and clean care home.

How likely would you be to recommend Paxton Hall Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

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