






Paxton Hall Care Home is a private residential care home situated in St Neots, Little Paxton.
The Care Home has an excellent reputation in the area for a high standard of care and most residents come by recommendation.
There is a stable and caring staff team who are well trained and go the extra mile for residents. There is also a dedicated Activities Coordinator who is responsible for group and individual activities...
Care Provided by Paxton Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are all inclusive; there are no additional care home costs.
Residents pay for their own discretionary personal costs such as newspapers, hairdressing and chiropody.
Prospective residents are invited to call our Administrator for further details of fees and funding support.
The price(s) shown are provided by the care home. Contact Paxton Hall Care Home for full pricing details and T&Cs.
Contact Paxton Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Paxton Hall Care Home
- Private Owned
Person in charge
- Emma Laughton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (4)
Visiting
- Visitors welcome at any time at the convenience of the resident being visited.
Parking
- Free parking on premises.
Paxton Hall Care Home Reviews (48)
Paxton Hall Care Home has a Review Score of 9.7 (9.700) out of 10, based on 14 reviews in the last 2 years.
Over all time Paxton Hall Care Home has 48 reviews.
My uncle, who I have Power of Attorney for, has been a resident here for over 15 months so we have experienced the care provided at Paxton Hall which is excellent. Paxton Hall is a privately run care home and from our experience, we can see the huge difference between this and larger corporate establishments. All the staff, clearly, take pride in their work and ensure residents are given the best care possible. The manager and her team do an incredible job to give our uncle a safe and comfortable place to live where his medical needs are met and he is very well looked after. We follow the Covid guidelines when we visit and all the staff make us very welcome and are so professional, helpful, friendly, competent and demonstrate genuine care for all the residents.
Thank you very much for acknowledging the hard work and dedication of our staff. They always try to do their best for each resident at Paxton Hall.
Dad was treated with dignity and respect during the nine months that he was at Paxton Hall Home for the Elderly. He was a reluctant Care Home resident but he settled well and relaxed into a lovely setting with caring, experienced staff. His end-of-life care was well judged and the care offered to the family was positive. Dad got the ending that he so deserved and wanted. I cannot thank the staff enough for all their work, and the management team for their care and attention to detail.
We value all feedback as this helps us to keep on improving our service. So, thank you so much for your positive feedback which we have shared with staff.
Paxton Hall became Mum's home for her last few years, and the wonderful staff became her family. She was so well cared for, even through the tough times of Covid.
I sincerely recommend Paxton Hall for when your elderly parents need that extra special bit of care and love.
Thank you so much for your feedback. We are proud of our staff and the consistently high quality of care they offer to residents on a daily basis despite all the challenges, particularly during the pandemic.
Excellent care home. The staff treated Mum wonderfully during her last couple of years, and due to Covid the staff and other residents were essentially her family for those 2 years. Mum was always well looked after and the staff always treated her with respect and loving care. Furthermore, during the last weeks, they could not do enough to ensure that end of life was as positive as possible for Mum and for us. I would have no hesitation in recommending.
The care and kindness shown by all members of staff was exemplary.
Thank you.
I would have no hesitation in recommending Paxton Hall for both short term and long term care.
There was comfort everywhere; the Hall itself was the main player with grace and space abounding, a jolly comfortable and spacious room with the grounds looking magnificently colourful seemingly all year round. What more could anyone want when these are added to the really caring staff organised by top-rate management?
The Covid epidemic was completely controlled in the Hall, although naturally this did compromise visiting somewhat but with the safety of the residents at the forefront of management’s concerns.
I would have no hesitancy at all in recommending Paxton Hall to anyone considering long term care for their loved one.
Thank you very much for such a positive review. The last two years have been very challenging for staff and management of Paxton Hall who have done an excellent job in keeping residents safe from Covid-19 whilst maintaining high standards of care in the home.
Paxon Hall provided my father with exceptional care from daily life to end of life care. I couldn't have wished for better care for my father when we lived so far away in Australia. All the staff irrespective of their position or job made the home a place that was comfortable, friendly, compassionate, and welcoming. A warm and friendly environment that nothing was too much trouble. Fantastic communication on a weekly basis but also especially in the last few weeks of my father's life.
My wife had been suffering from Alzheimer's disease for many years and after an episode of delirium found herself in hospital, from which she tried to escape several times. To Paxton Hall's credit, they did not automatically accept her as a resident but only did so after a very thorough assessment. In the event, she settled in very easily and quickly. I visited her several times a week over the next 9 months and saw first hand how expertly and caringly the staff looked after her and the other residents. Then came the pandemic, and visits largely stopped. However, the home frequently emailed me photos of her engaged in various activities, from which she appeared to be happy, but it was also apparent that she was becoming very frail. On the day she suddenly deteriorated, I got to spend over 3 hours in PPE at her bedside before she died. In spite of that dreadful evening, I have only positive memories of Paxton Hall, and I am hugely thankful that she spent her last two years there.
I would have never admitted my nan anywhere else.
Nothing was too much trouble in very difficult Covid times
Communication from both the manager and the administrator was superb.
If I emailed they responded.
If I telephoned they responded.
If I called the carers I was always given a really personal update about my dad. They were descriptive and accurate about the Dad I knew so I felt confident they really were aware of his needs and capabilities.
I always felt that Dad was safe and cared for at all times.
I would extremely recommend Paxton Hall Care Home.
My mother was a resident for over four years, becoming more and frail and more and more unhinged as time went on. She could be difficult, abusive and even occasionally violent but never received less than the most attentive, professional, and tender care you can imagine. The staff were gentle but thorough, not only giving her the nursing and intimate care she needed but also ensuring that she was always smart and well-turned out. The tone of the place comes, as always, from the leadership, and the management here keeps everybody up to the mark in the best way there is - by example. My only quibble is that the beautiful and assiduously maintained front garden is potentially a terrific asset that might somehow be made safe for residents to enjoy.
My sister, wife and I all agree that our Mother could not have received better care than she was given at Paxton Hall. She was at the care home for a considerable time and we think that all aspects of her care could not have been better. We would not hesitate to recommend this place to anyone looking for a safe and friendly environment for their family member and will use Paxton Hall again when we are no longer able to look after my wife's Mother.
Mum has been at Paxton Hall since August 2019 and has settled extremely well. My brother and I are very happy with how things are. All the staff have been so welcoming to both her and to us. The fact that we can visit at any time is great, and we do drop in at any time. It has made this difficult time so much easier for us but, more especially, for Mum.
My mother thoroughly enjoyed her respite stay. The staff could not do enough to help her and never got impatient. The food was nutritious, plentiful and appetising. There were choices at every meal. All the family were made welcome and given cups of tea, biscuits and squash when visiting. Even our black poodle was made a fuss of by both staff and other residents. There were lots of activities on offer. My mother was given a TV in her room. Staff took an interest in her knitting. All residents were encouraged to make friends with each other and visited each other’s rooms and sat together at the dining table. My mother is not a morning person so the staff brought her breakfast to her room. She really enjoyed her bubble bath and the mobile hairdresser took notice of how she wanted her hair styled. Mother ordered a newspaper and this was delivered to her room without fail every morning. She has promised to regularly visit now she has returned home. Thank you, everyone!
Wonderful caring people who made my break possible. I felt free as a bird with absolutely no worries that my husband would be happy and well cared for. The day after tomorrow he goes in as a permanent resident. I feel guilty but secure in the knowledge that he will definitely be in the best place.
Mum's physical needs were met, with staff going above and beyond their duties to make her stay a pleasant one; Mum was always very happy in their company. Finally, mum's passing was treated with such respect for which the family was very grateful.
I would particularly like to comment on Christmas Day which the family spent with Dad at the home. It was a truly wonderful day. The food was excellent and the staff could not have done more for us. A remarkable day which we will hold dear in our memories. The family day gathering (mince pies etc) was also a lovely day which we all very much enjoyed.
There is no opportunity to comment on care/cleaning of clothes etc - we found this to be excellent.
The staff took great care to help my family place Dad who needed urgent care having come out of hospital and unable to go back home independently. My sister and I were given caring and informative help to make decisions regarding dads care, even down to the placement of his room. All his needs were met and the staff were all helpful and friendly. We are very happy with the care Dad received whilst he was at Paxton Hall, he was well looked after, well fed and we felt confident that he was in safe hands. We were kept informed about any decisions, health care options and all areas of Dad's needs. Thank You!
Paxton Hall is that place. From the moment I walked in, I knew this was the right place. The staff are all caring, friendly, respectful of the residents and aware of their individual needs, patient and always keeping the resident's company.
I think care would be the word I would use to describe Paxton Hall. Care of the residents, and the surroundings and is always clean and tidy. The food is brilliant and the gardens are beautiful.
My mother has her own room which is always immaculate and made homely by the addition of personal items. Everyone knows who she is, and what is happening to her, she cannot communicate very well, but she is always listened to.
I feel so lucky to have found Paxton Hall. I am happy, the family is happy, but most importantly my mother is happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Paxton Hall Care Home.
There are no upcoming events for Paxton Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Paxton Hall Care Home.
Accreditations
There are no accreditations posted yet for Paxton Hall Care Home.
Meet the Team (3)

I am Emma Laughton, the registered manager for Paxton Hall since January 2024. I have worked within the care sector for 20 years and have been impressed by the quality of care at Paxton Hall and by the amazing management and care team who have made me feel so welcome. I enjoy spending time with our residents and getting to know them and all about their lives. I also enjoy working with staff who are so caring and work so hard. I love the job.

I have worked at Paxton Hall for 28 years this year (2024). Paxton Hall has been my home since I left school and has seen me grow, through getting married and having my three sons. Care is my calling in life, and I could never imagine doing anything else. I love getting to know each resident individually, learning their histories and hearing their many interesting stories from their long lives. As deputy manager, I have varied responsibilities at Paxton Hall including developing and updating care plans for all residents.

I am Liz Bryan and have worked at Paxton Hall as the Administrator for 14 years. I have a varied role as the Administrator but love being with the residents and hearing their stories. I am very passionate about trying to help people when they come to us looking for care for their loved ones. I normally show prospective residents and their relatives around the home and answer their questions.
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