Paxton Hall Care Home

Rampley Lane, Little Paxton, St Neots PE19 6NY
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9.5 42 Reviews
  • Paxton Hall Care Home, St Neots
Paxton Hall Care Home is a private residential care home situated in St Neots, Little Paxton.

The Care Home has an excellent reputation in the area for a high standard of care and most residents come by recommendation.

There is a stable and caring staff team who are well trained and go the extra mile for residents. There is also a dedicated Activities Coordinator who is responsible for group and individual activities within the home, ensuring that the residents live a full and active life.

All meals are freshly cooked on the premises with residents’ preferences and dietary needs catered for.

A dedicated housekeeping team ensures that the Home is kept clean and always smell free.

Management firmly believe in the following core values:

•        Paxton Hall should be a "home" for its residents.
•        Paxton Hall will provide a high standard of care in a homely, comfortable and secure environment.
•        Each resident is an individual and will be treated with dignity and respect.
•        Every effort will be made to meet individual needs and residents will be encouraged to play an active part in their own care.
•        Staff will have the ethos, training, tools and aids to meet each person’s needs.
•        Staff will be there to provide support and understanding to the family during challenging times.

Paxton Hall is a Grade II listed building and has been owned and operated by a family run company (Kelam Health Care Ltd) for over 24 years.
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Care Provided by Paxton Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1750
  • Self-Funded Residential Dementia Care: £1250 – £1750
  • RESPITE Self-Funded Residential Care: £1350 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1350

Fee's are dependent on the individuals needs assessed
Fees are all inclusive; there are no additional care home costs.
Residents pay for their own discretionary personal costs such as newspapers, hairdressing and chiropody.
Prospective residents are invited to call our Administrator for further details of fees and funding support.

These prices are only a guideline, please contact Paxton Hall Care Home to find out the exact price for your requirements.

Contact Paxton Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Paxton Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Paxton Hall Care Home
  • Privately Owned

Person in Charge

  • Emma Laughton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors welcome at any time at the convenience of the resident being visited.

Parking

  • Free parking on premises.

Paxton Hall Care Home Reviews (42)

9.5

Paxton Hall Care Home has a Review Score of 9.5 (9.547) out of 10, based on 10 reviews in the last 2 years.
Over all time Paxton Hall Care Home has 42 reviews.

Overall Experience
  • 36
  • 6
  • 0
  • 0
  • 0
Date Published
  • 42
  • 3
  • 6
  • 10
  • 32
Reviewer Connection to Paxton Hall Care Home
  • 22
  • 9
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Michael L (Friend of Resident) published on 23 November 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was impressed by the approach of the staff. They always talked to residents at equal height to their eye level, were considerate and caring to residents and relatives/visitors. Any concern was addressed speedily.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill W (Son-in-law of Resident) published on 13 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother-in-law spent 2 weeks respite at Paxton Hall. On his return home he had nothing but praise for the home, the carers and the food. He has not stopped praising the standard of food so well done the chefs!!!! We packed him up with loads of goodies which most came home with him as he was too well
fed to eat them. Congratulations for running and managing a lovely and clean care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Paxton Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.797 for Paxton Hall Care Home is calculated as follows: ( (95 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 118 Ratings = 4.797
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Paxton Hall Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

12 Bed Vacancies

Posted: 06 Mar 2026

Single rooms on ground and first floor.

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Awards / Recognitions (0)

Meet the Team (3)

Emma

Emma Laughton

Job Title: Manager Joined: 2024

I am Emma Laughton, the registered manager for Paxton Hall since January 2024. I have worked within the care sector for 20 years and have been impressed by the quality of care at Paxton Hall and by the amazing management and care team who have made me feel so welcome. I enjoy spending time with our residents and getting to know them and all about their lives. I also enjoy working with staff who are so caring and work so hard. I love the job.

Sue

Sue Albone

Job Title: Deputy Manager Joined: 2000

I have worked at Paxton Hall for 28 years this year (2024). Paxton Hall has been my home since I left school and has seen me grow, through getting married and having my three sons. Care is my calling in life, and I could never imagine doing anything else. I love getting to know each resident individually, learning their histories and hearing their many interesting stories from their long lives. As deputy manager, I have varied responsibilities at Paxton Hall including developing and updating care plans for all residents.

Liz

Liz Bryan

Job Title: Administrator Joined: 2010

I am Liz Bryan and have worked at Paxton Hall as the Administrator for 14 years. I have a varied role as the Administrator but love being with the residents and hearing their stories. I am very passionate about trying to help people when they come to us looking for care for their loved ones. I normally show prospective residents and their relatives around the home and answer their questions.

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