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Vera James House Care Home

Chapel Street, Ely, Cambridgeshire CB6 1TA
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Vera James House Care Home, Ely
Vera James House Care Home, Ely
Vera James House Care Home, Ely

Vera James House is a purpose built residential care home for older people situated in the historic centre of Ely within walking distance of the market place and the cathedral. The scheme has 42 single rooms, all with ensuite facilities.

They have rooms available on two floors with lift access to all areas and some rooms have views of the Cathedral. Regular trips to the market and Cathedral are arranged for...  

Care Provided by Vera James House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,550£1,500 - £1,550
Residential Dementia Care£1,500 - £1,550£1,500 - £1,550

Hairdressing, chiropody and all private treatments are not included in the cost.

Contact Vera James House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Beverley Murray (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (42)

Visiting

  • Visitors are welcome at any time.

Parking

  • Visitor parking at Vera James House is limited. If the on-site spaces are full, visitors may use street parking nearby or the St Mary's Street Car Park, which is conveniently located around the corner and offers ample parking.

Vera James House Care Home Reviews (29)

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9.4

Vera James House Care Home has a Review Score of 9.4 (9.419) out of 10, based on 12 reviews in the last 2 years. Over all time Vera James House Care Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from C N (Niece of Resident) published on 5 April 2023 Submitted via Website
Overall Experience

My uncle was admitted to Glenholme Vera James House in late 2022. Due to circumstances, he was admitted in a frail condition and very unsure of himself. The past few months have seen such a positive change in my uncle and all the staff have played a part in that. The team is led by an excellent manager, supported by his deputy, their positive and caring attitude impacts on residents, carers and relatives alike. I have nothing but praise for Glenholme Vera James House.

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Review from Annette H (Daughter of Resident) published on 3 August 2021 Submitted via Website
Overall Experience

My mother had a few problems she was not happy with, but once the management were made aware, these were dealt with in a prompt and sensitive way and brought to a mutually satisfactory conclusion. Very happy.

Reply from Andrew Siano, Home Manager at Vera James House Care Home

Great outcome Annette. I'm glad we were able to support your Mum. Thank you very much for your time and support.

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Review from Alison Y (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

My mother is a self-funding stroke resident who is severely disabled by has excellent capability mentally. She is well looked after generally and the staff (permanent staff) treat her with dignity. The staff and management have acted excellently throughout these very difficult times (COVID19) and have made great efforts in keeping residents safe but giving us the ability to have visits with Mother who is 94. I know she does appreciate them although she doesn't always show it. Thank you.

Reply from Andrew Siano, Home Manager at Vera James House Care Home

Great to hear from you, Alison. Many thanks for your supportive comments. We will continue to do our best.

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Review from R P (Son of Resident) published on 3 June 2021 Submitted via Postal Card
Overall Experience

We have always found the staff very friendly and helpful.

Reply from Andrew Siano, Home Manager at Vera James House Care Home

Hi Rae, Many thanks for your great comment. We will continue to support our residents and relatives in the best possible way.

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Review from G L (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Our mum became a resident on March 2nd after being in hospital for nearly a month. She came in as a very shy person and needed building up after not eating, she has improved very much so in the short time she has been in the care home and we are so pleased with her progress. We can only thank all the staff for all their help, everybody is so friendly.

Reply from Andrew Siano, Home Manager at Vera James House Care Home
Thank you, this is a very kind review. We are so pleased. I'll let the team know.
With Kind Regards

Andrew

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Review from S T (Son of Resident) published on 15 February 2021 Submitted via Website
Overall Experience

Management and staff are always prepared to help with any queries and often go out of their way to make life easier for the resident. The Covid preparation and operation were also very well thought out and put into practice to minimise infection at the same time. They have allowed visitors, wherever possible.

Reply from Andrew Siano, Home Manager at Vera James House Care Home

Thank you so much for your kind words. Vera James House team will continue to support our residents in the best possible way. Safety of our Residents is our priority in this difficult time.

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Review from Sue G (Daughter of Resident) published on 15 February 2021 Submitted via Website
Overall Experience

My mum moved into Vera James House in November 2020. This was the family's first experience of a care home. We were shown around the home before Mum moved in and had a very positive experience. Staff are very informative and reassuring. My mum has settled in very well and has changed for the better in everything. She is eating properly and has a selection of healthy meals every day. She has a good social interaction with residents and staff and has never looked so well. She always says she is happy and feels safe. Staff are very friendly and keep family informed of progress. My mum now has a good quality of life and the family are so glad that she lives there and is very happy.

Reply from Andrew Siano, Home Manager at Vera James House Care Home

Thank you for your kind words. Our residents are like our family here at Vera James House, it is a pleasure to be part of their lives.

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Review from Lorraine W (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience

My Mother moved from London to Very James June 2017. She is very happy and her general health has improved. We always receive a warm welcome when visiting and nothing is too much to ask when we need to speak to a member of staff. We couldn't have asked for a better home for our Mum to stay in. She is looking forward to her trips out soon.

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Review from Linda P (Daughter of Resident) published on 26 January 2017 Submitted via Website
Overall Experience
I am writing this today, as my Mother has now been resident at Vera James for a year now, and I feel I can give a good review. The home is always extremely clean and tidy, with staff who are extremely helpful, and will go out of their way to help either a resident or member of the family. There are activities available and the residents are encouraged to join in. There is a doctor visits every week, and a hairdresser who works there two days every week, again very friendly and very good with the residents and liked by most.

The home is very relaxed in that the residents can feel like they are in their own home. Visitors can visit at any time and are always made to feel welcome even if they are extremely busy, there is always somebody able to help with any queries you may have. My Mother is very happy there, and is very well cared for by the staff. I will be recommending Vera James to anybody who is looking for a care home for their loved one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (0)

News
  • 20 May 2026

    At Vera James House Care Home, one very special day recently brought back a lifetime of treasured memories for resident May, as she was given the opportunity to reconnect with...

  • 29 Apr 2026

    This year for Dementia Action Week, Glenholme Senior Living will be inviting family, friends and visitors to experience what it may feel like for people living with dementia, by giving...

  • 17 Dec 2025

    Delighted to announce that our all-new Senior Living Magazine, Home Sweet Holme, is now available to read online! This magazine gathers all of the heart-warming moments and exciting news from...

Upcoming Events

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Awards / Recognitions (4)

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