The Tudors Care Home

Rayners Way, North Street, Stanground, Peterborough PE2 8HR
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9.5 37 Reviews
  • The Tudors Care Home, Peterborough
Awarded 'Outstanding' in July 2021 in 2 categories and Good in 3 categories, The Tudors Care Home is an accommodation with a historic appearance. It is managed to precision by a very experienced Care Home Manager. The Tudors is unlike any other care home. They are known to deliver a fantastic service, welcoming atmosphere to all, and have phenomenal staff providing exceptional care to their service users.

The Tudors is well-situated for residents who wish to have their independence and special requests respected. The staff go above and beyond to provide the best person-centred care. Tudors have a total of 43 beds. They specialise in a wide palette of care needs, most commonly old age, dementia/ Alzheimer’s care and end of life care.

“It’s what’s inside that counts” - Gold Care Homes' new slogan represents what people truly find important about care homes, and what they love about The Tudors, the staff. Care workers are the heart of the business. The Tudors Care Home has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents home.

Residents also benefit from:

-        Virtual reality interactive games
-        Sensory Garden area
-        Hair and Nail Salon
-        Dementia Café (Open to the public on Wednesdays)
-        In-house Cinema area
-        Bar area
-        Themed areas in the home including, beach, cottage, library and many more
-        Monthly events including, Local visiting children
-        Daily activities and organised trips
-        Home to a Dog and Cat
-        Many different languages available for foreign and dementia residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1350
  • Self-Funded Residential Dementia Care: £1350 – £1350
  • RESPITE Self-Funded Residential Care: £1550 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1550

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact The Tudors Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Cotterill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Subject to pre-admission assessment
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (1)

Parking

  • On site parking is available

The Tudors Care Home Reviews (37)

Total of 37, showing 1-20
9.5

The Tudors Care Home has a Review Score of 9.5 (9.538) out of 10, based on 12 reviews in the last 2 years. Over all time The Tudors Care Home has 37 reviews.

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  • 25
  • 11
  • 1
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Date Published

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Review from M H (Son of Resident) published on 18 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Standards of care to residents have dropped e.g. hearing aid batteries not replaced regularly enough, therefore can't have conversations on visits. No tea or coffee offered around 11 am to residents. For two weeks, there was not a kettle available to make tea or coffee, was told not had time to replace
kettle (in this day and age can be ordered and obtained same day if not next day). My sister's having problems with finances. For the last few weeks, no activities have been available for residents.

Reply from Emma, Home Manager at The Tudors Care Home

I was surprised and disappointed to read your comments as these issues were not brought to my attention. Had they been, I can assure you that they would have been addressed quickly. With regard to the availability of tea and coffee, it is important to note that our approach to care is person-centred. This means that we deliberately do not offer a scheduled tea or coffee round, as this is an institutional approach. Instead, tea and coffee is available at any time throughout the day in accordance with the preferences of the individual, and staff when engaging with residents, also offer them routinely. I have today spoken to my team to remind them that if a resident or relative raises an issue or concern, no matter how small, that they must bring this to the attention of the management team so that resolutions can be sought. I operate an open-door policy, and resident and relatives meetings are organised regularly in which matters can be raised directly with me. Best wishes, Emma

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Review from C M (Stepdaughter of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We went to visit our husband/stepdad today and the atmosphere was lovely, the staff put songs on and the residents had a lovely time singing and dancing , well done to all the staff for such an enjoyable visit !! Keep it up !!

Reply from Emma, Home Manager at The Tudors Care Home

Thank you for joining us and for taking the time to leave a review. Warm regards.

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Review from L C (Son of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home provides a homely environment and my father is well looked after.

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

Thank you for sharing your experience of our home.
Best wishes.

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Review from M M (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy overall. Carers are lovely. Mum seems happy here and Mum's room is always clean.

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

Thank you for this positive feedback. We are glad your mum seems happy in our care. Best wishes

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Review from M M (Son of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has been a resident for over 5 years. She is treated well, room always clean and tidy.

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

Thank you for this kind message. It is our privilege to care for your mum. Warm wishes

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Review from S W (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care at Tudors, my Dad is always clean and good. The rooms are nice and clean and Dad is happy at Tudors.

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

We are so happy to hear you are pleased with your dad's care at The Tudors, and that he is happy in our home. Thank you for these kind words. Warm wishes

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Review from P R (Son of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the care, love and attention Mum receives.
Despite her very challenging behaviour, the staff are always patient and upbeat. Quite frankly, I don't know how they do it.
I have complete faith and peace of mind knowing that she is being cared for at Tudors.
On top of outstanding
care, the food is excellent.
Shout out to the kitchen staff!

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

We are so pleased you are happy with the care and love your mum receives in our home, as well as providing you with some peace of mind. Thank you for this lovely message.Warmest wishes

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Review from Beverley C (Daughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always helpful and kind.

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

Hello, thank you for taking the time to leave a positive review. Kind regards.

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Review from Joanna W (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Tudor Care Home for the care being provided for my Mum and my family when we come to visit. Care and compassion were beyond my expectations. Thank you for the care towards my mum.

Reply from Emma Cotterill, Care Home Manager at The Tudors Care Home

Thank you so much for your kind words. We're thrilled to hear that the care and compassion provided at Tudor Care Home have exceeded your expectations. It's our priority to offer exceptional support not only to residents but also to their families.

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Review from J H (Daughter of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find The Tudors safe and secure. When visiting you are always greeted with a smile. The management always acknowledges you when they walk through. The carers are excellent if you have a question they will always try and answer if they don't know then they will find out for you. The place is kept warm,
with nice chairs for them to sit in and very good food.

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

Thank you for sharing your positive experience! We're delighted to hear that you find The Tudors safe and secure, and we appreciate your kind words about our welcoming atmosphere. We're committed to providing excellent care and service to all our residents and visitors.

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Review from Jane H (Daughter-in-law of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Tudors Care Home is an outstanding home. The carers look after residents especially well. The food is so good and variety is so good. My mother-in-law at first was always wanting to come home with us but soon settled in. She said the carers are lovely, the food is good and her bedroom is lovely.
She said she had made lots of friends. The only thing that I think is there is only one toilet for several people.

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

Thank you for your wonderful feedback! We're thrilled to hear that The Tudors Care Home has provided outstanding care for your mother-in-law. We're glad she's settled in well and enjoys the delicious food and lovely accommodations.

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Review from C N (Son of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has now been at The Tudors for 12 months. He is 93 years old and needs a lot of looking after. He is of sound mind, but his body is no longer what it was. He struggles to walk or wash himself. The care she has received has been excellent. The staff are always helpful and respectful. My dad
is happy which is a great relief to his family.

Reply from Emma Cotterill, Home Manager at The Tudors Care Home

Thank you for taking the time to leave a review. We are thrilled that your father has received excellent care at The Tudors!

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Review from B C (Daughter of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were always kind and attentive. Mum always felt safe and as family members, we also knew that she was protected throughout Covid. Staff made us feel welcome on visiting and always got Mum ready for us to take her out. Thank you for your care.

Reply from Roksana Senanayake, Senior Customer Relations Manager at The Tudors Care Home

Thank you for taking the time to write this review. It's great to know that you were happy with your mother's care at Tudors Care Home and that the staff were kind and attentive. I will pass your kind words on to the care home manager and the team, as I'm sure they'll be pleased to read your review.
Best wishes.

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Review from Suzy M (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have observed this care facility pre and post-Covid. Today I witnessed how the facility is dealing with the new concept of the resignation culture. My short notice attendance saw all my actions executed in a timely and professional manner by the interim manager. The secret of any success is nothing
ever stays the same and it is how you cope and deal with change! Good work Tudors!

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Review from K P (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The most important thing at The Tudors Care Home is the caring staff. (They, like all care staff, are underpaid). Every time I visit I get a kind welcome as a resident visitor. If I ask anything for my dad, they do their best to help. Caring is one of the most difficult vocations, no one does it for
the money. It is a very hard job with lots of abuse, they work from the heart. God bless you all.

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Review from Denise L (Daughter of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home, my mother is well looked after and her room is always clean. I have no worries about her being in the home. She has been there for a few years now, the staff are friendly, always smiling, helpful and always keep you in the loop of what’s going on.

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Review from S B (Daughter of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad originally went into the Tudors for respite care and as circumstances at home changed, he has remained there permanently. They were so accommodating when he originally went in at very short notice. They pulled out all the stops to get him settled in quickly. All the staff are fantastic and look
after Dad as if he was part of their family. The Tudors have a real family feel and are always very welcoming when we visit. I couldn’t be happier with Dad’s care knowing he is safe and being well looked after.

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Review from Angie W (Daughter of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at The Tudors Care Home for looking after our Mamma. Every single day we appreciate you all and everything you do for Mamma and all the other residents. You all work so hard, putting in every effort on a daily basis to provide care, support, understanding, time, dignity, patience,
respect, protection, fun/activities, food and drinks and treat our mamma as an individual with her own needs. Mamma is very settled and feels very much “at home” at the Tudors care Home. We are aware she can show some challenging behaviour and have mood swings which your staff never ignore but instead, always attempt to deal with respectfully, providing a distraction to help calm her. When Mamma's poorly, your staff are usually a step ahead as they can read her individual signs that may indicate she’s “brewing something” or if she’s having an “off” day. We are so happy to finally be able to visit Mamma inside the care home and feel part of The Tudors Family. Thank you all so much.

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Review from Dave R (Son of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the Tudors for over 4 years now. Nothing has changed. It was and still is the best home in the Peterborough area. After visiting many homes around Peterborough, The Tudors stood out to us as the best. Care, Attention, and Love of all the staff "Shone though" and to this day, still
"Shines though". We feel lucky my mother is in the Tudors. Thank you.

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Review from Joanne S (Daughter of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't ask for better care for my mum! When she first arrived she was frail and immobile, she had been a resident at a different care home and had not been treated with the care she deserved. After a few weeks at The Tudors, she had put on weight, she regained her strength and is now back to the Mum
I remember. The staff are amazing and brilliant with the residents.

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Current Review Score: 9.5 (9.538)

Overview of Review Score

The Review Score of 9.5 (9.538) out of 10 for The Tudors Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.538 for The Tudors Care Home is calculated as follows: ( (90 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 143 Ratings = 4.538

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Tudors Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2021

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

Meet the Team (2)

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Emma Cotterill

Job Title: Acting Care Home Manager

Emma began her journey at The Tudors as a senior carer before transitioning into a Unit Manager, Deputy Manager and now a care home manager. Her passion for care derived from her early life experience of witnessing a family member move into a care setting. From this point, Emma decided she wanted to work in care to help make a difference in people’s lives. Emma is a passionate individual who constantly strives to improve her skills and support everyone around her.

No image found

Sally Mattias

Job Title: Deputy Manager

My profile is currently under construction as I am working on putting together a comprehensive overview of my experiences and achievements. I look forward to sharing more about myself soon.

Frequently Asked Questions about The Tudors Care Home

What types of Care is The Tudors Care Home registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Tudors Care Home have?

There are 42 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Tudors Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Tudors Care Home to the centre of Peterborough?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Tudors Care Home to verify any information. View our terms and conditions. The Tudors Care Home has an Enhanced Service - more info.