The Tudors Care Home

Happy with care but feel more could be done with stimulation.

My mother was admitted to the Tudors Care Home as part of an emergency placement for her safety. She has long had mobility issues, but a recent, severe, cognitive decline had brought matters to a head. I was, understandably, nervous about taking Mum away from her home and the disturbance this would cause. I can only say that Emma and the Team at the Tudors made Mum very welcome, despite the short notice. They settled her into the home and made her comfortable - all the staff were friendly and kind. Mum has now been at the Tudors for 5 days and I have not seen her this happy in many, many months. She has come back to herself in a way that i did not think possible. I am extremely grateful to the team at the Tudors for there care and support of my Mum at a very difficult time. It would have been so much harder without them.

My mum has settled well into The Tudors after an initial period of time. All the staff are very friendly and keep us informed of any changes to my mums health and well being. The food looks good and my mum is definitely eating better.

Overall, Tudor Care Home has a genuine family feeling.

My Mother in Law has recently moved in after breaking her hip and being unable to walk presently. She is looked after at The Tudors by dedicated staff who care for her both day and night. She has settled in really well and is happy. Thank you to all the staff.

After a stroke and being in a bad situation alltogether his overall health mental and bodywise has improved significantly. He is now in such a better place than he was 6 months ago. The staff managers and everyone of The Tudors are just amazing people.

Standards of care to residents have dropped e.g. hearing aid batteries not replaced regularly enough, therefore can't have conversations on visits. No tea or coffee offered around 11 am to residents. For two weeks, there was not a kettle available to make tea or coffee, was told not had time to replace kettle (in this day and age can be ordered and obtained same day if not next day). My sister's having problems with finances. For the last few weeks, no activities have been available for residents.

We went to visit our husband/stepdad today and the atmosphere was lovely, the staff put songs on and the residents had a lovely time singing and dancing , well done to all the staff for such an enjoyable visit !! Keep it up !!

The care home provides a homely environment and my father is well looked after.

Very happy overall. Carers are lovely. Mum seems happy here and Mum's room is always clean.

Mother has been a resident for over 5 years. She is treated well, room always clean and tidy.

I am very pleased with the care at Tudors, my Dad is always clean and good. The rooms are nice and clean and Dad is happy at Tudors.

Shout out to the kitchen staff!

Always helpful and kind.

I cannot fault Tudor Care Home for the care being provided for my Mum and my family when we come to visit. Care and compassion were beyond my expectations. Thank you for the care towards my mum.

I find The Tudors safe and secure. When visiting you are always greeted with a smile. The management always acknowledges you when they walk through. The carers are excellent if you have a question they will always try and answer if they don't know then they will find out for you. The place is kept warm, with nice chairs for them to sit in and very good food.

The Tudors Care Home is an outstanding home. The carers look after residents especially well. The food is so good and variety is so good. My mother-in-law at first was always wanting to come home with us but soon settled in. She said the carers are lovely, the food is good and her bedroom is lovely. She said she had made lots of friends. The only thing that I think is there is only one toilet for several people.

My father has now been at The Tudors for 12 months. He is 93 years old and needs a lot of looking after. He is of sound mind, but his body is no longer what it was. He struggles to walk or wash himself. The care she has received has been excellent. The staff are always helpful and respectful. My dad is happy which is a great relief to his family.

Staff were always kind and attentive. Mum always felt safe and as family members, we also knew that she was protected throughout Covid. Staff made us feel welcome on visiting and always got Mum ready for us to take her out. Thank you for your care.

I have observed this care facility pre and post-Covid. Today I witnessed how the facility is dealing with the new concept of the resignation culture. My short notice attendance saw all my actions executed in a timely and professional manner by the interim manager. The secret of any success is nothing ever stays the same and it is how you cope and deal with change! Good work Tudors!