Beauchamp House, Norwich, Norfolk
Beauchamp House, Norwich, Norfolk
Beauchamp House, Norwich, Norfolk

Beauchamp House is a residential care home in Chedgrave, South Norfolk that aims to provide residents with a friendly living environment, with the added benefit of having a professional team of staff on hand to help and advise on their individual needs.

All residents are allocated a key-worker who is responsible for agreeing a personal care plan. This plan is regularly reviewed with residents and their family. Residents are encouraged to make as many choices as possible about their interests and activities and staff always try to provide or facilitate activities that promote a high quality of life.

A dedicated area of the home has recently opened which provides specialist care for people living with dementia. It contains bedrooms, a kitchen and dining area, a communal living room, assisted bathroom and separate toilets.

Group: Norse Care (Services) Ltd

Person in charge: Nicola Jinkerson (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Single Rooms: 43

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Lift • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Beauchamp House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Beauchamp House has a Review Score of 9.6 (9.566)

The Review Score of 9.6 (maximum of 10) for Beauchamp House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Beauchamp House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.752 for Beauchamp House is calculated as follows: ( (156 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 202 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.814 Points relating to the number of positive Reviews for Beauchamp House is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 7 Reviews ÷ 8.6 Target = 0.814

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beauchamp House?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beauchamp House

  • Son of Resident/Service User
    9
  • Daughter of Resident/Service User
    5
  • Resident / Service User
    2
  • Granddaughter of Resident/Service User
    1

Excellent, fun and good activities.

How likely would you be to recommend Beauchamp House? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 25 May 2017:

Thank you for your kind comments about our home at Beauchamp House.

I found everyone in the home helpful, friendly and cheerful. Nothing was too much trouble, my room was comfortable and spotlessly clean. Food was excellent and plenty of choice. I was made to feel like a human being and not a room number. The gardens were a joy to look at and to walk and sit in. I look forward to coming again in the future.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

richard smith, marketing manager at Beauchamp House responded to this review on 27 Apr 2017:

Thank you for your lovely comments about your stay at Beauchamp House.

My mother was a resident in Beauchamp House for over two years. She was well looked after, cared for and encouraged to be independent, which she was until recently.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 13 Mar 2017:

Thank you for your kind words about the care and support received by your mother at Beauchamp House.

Throughout the time my father stayed at Beauchamp House all the staff were very kind and caring towards dad. They also gave him encouragement at times when dad did not want to engage. We found all the staff to be professional at all times.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 07 Mar 2017:

Thank you for your kind words about the care and support received by your father at Beauchamp house.

Person-centred care at it's very best. Very homely philosophy of care. Staff try and do all they can to promote thorough care, delivered with care and sensitivity.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 30 Jan 2017:

Thank you for your kind words about the care and support we are delivering at Beauchamp House.

My Mum went into Beauchamp House in 2009. Beauchamp House has the most wonderful caring staff that any home could have. Recently my Mum, due to her age, became ill at 91. She had seven great carers at the home and was looked after until the end. If all care homes were like Beauchamp, families would never have to worry about their loved ones.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 05 Dec 2016:

Thank you for your kind words about the care and support your Mum received at Beauchamp House. Please accept our condolences on your loss.

Beauchamp House provides an excellent environment for older people and in my Father's case, someone with a degree of dementia and physical frailty.
The staff were extremely caring people, mostly local, so could share local experience with the Residents. The dementia unit (Dragonfly) was for max 7 people, and had plenty of living space for the residents to spend their time. This also provided sufficient space for a reasonable degree of privacy when making family visits. The personal room was sized with sufficient space if the resident wished to spend time sitting in their room as well. They are encouraged to make the rooms their own with some personal effects such as pictures and ornaments. The home was run well, and such incidentals as hair care, chiropody, and daily papers were all organised for each resident. My Father was as happy as he could be in a care home situation, and we very much thank the staff for providing for this.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Richard Smith, marketing manager at Beauchamp House responded to this review on 12 Sep 2016:

Thank you for your kind words about Beauchamp House, the Dragonfly unit and the care team. Please accept our condolences for your loss.

I always found the care provided really good. The staff were so warm and caring. It was always kept clean. Nothing was too much trouble for them. I felt confident my grandmother was in good hands.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Richard smith, marketing manager at Beauchamp House responded to this review on 03 Jun 2016:

Thank you for your kind words about the care provided for your grandmother at Beauchamp House.

Fantastic service, staff very friendly, professional and nothing was too much trouble. First rate attention to detail and always accommodating to my mothers every need. Thanks for everything.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

richard smith, marketing manager at Beauchamp House responded to this review on 26 May 2016:

Thank you for your kind words about the care we provide to your mother at Beauchamp House.

My stepmother had been settling into residential care. She was no longer able to be managed at home, after her most recent prolonged hospital admission, 7 months with bi polar syndrome (36 year history). The staff could not have tried harder to accommodate this 86 year old, who was in physical decline and not behaviourally typical of a dementia patient. They endeared themselves to our whole family, in the 3 weeks before she died unexpectedly on 26/4. My 92 year old father is so pleased his wife was in their care and relaxed with them.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 16 May 2016:

Thank you for your kind words about the support we gave to your stepmother and her family at Beauchamp House and we send our condolences for your loss.

I didn't expect to be here. I have enjoyed it so much. The carers are here to help at any time of day and night. I have enjoyed the meals. I would come again if I needed to. The staff are always very helpful and willing.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 09 Mar 2016:

Thank you for your kind words about the care you've received at Beauchamp House.

All staff were very friendly and helpful, nothing was too much trouble. Team leaders were very very good at communication which made things run much smoother than I imagined. The home itself was very well equipped with all mod cons. Also kept very clean and tidy. A good varied menu each day was offered and staff were very responsive to issues. All in all a very well run and kept home.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 16 Feb 2016:

Thank you for your positive comments about the care at Beauchamp House. It's good to hear that communication and responsiveness are positive elements of our care.

I am the daughter of a resident who has had several stays with this care home. She has always enjoyed her stay and not wanted to leave. She comes home reluctantly, clean and with her hair looking lovely. She says nothing is too much trouble for the staff and that it all flows smoothly. She is always looking good when she leaves and I as her carer feel good every time I leave her there.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

richard smith, marketing manager at Beauchamp House responded to this review on 11 Jan 2016:

Thank you for your kind review of the care we provide to your mother at Beauchamp House.

This is mum's second care home. The first one was terrible compared to Beauchamps. Here, in her own world, she feels cared for, fed well, looked after and most importantly, safe!
She says she enjoys being here and that is a lovely feeling (as her son). We don't worry about her any more. She says she eats well and sleeps well. All her family would like to send all the thanks to all the staff for their wonderful care.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We found the service excellent from start to finish. Friendly caring staff for both resident and family. Clean and good food. Excellent activities.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 15 Dec 2015:

Thank you for your kind words about the care and facilities at Beauchamp House.

Staff are wonderful really caring. Staff make residents feel secure. Individual care.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

richard smith, marketing manager at Beauchamp House responded to this review on 27 Nov 2015:

Thank you for your lovely comments about the team at Beauchamp House.

My mum was a resident at Beauchamp House for 10 months, all that time she was very happy, and the care she had was excellent in every way. We didn't every find anything we were not happy with, it has top marks from us as her family, and when she passed over. The care we had as her family was tops as well, cannot speak too highly of Beauchamp House.

How likely would you be to recommend Beauchamp House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Richard Smith, Marketing Manager at Beauchamp House responded to this review on 20 Nov 2015:

Thank you for your kind comments, we're pleased we were able to care for your Mum and your family. Please accept our condolences for your loss.

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Beauchamp House