Beauchamp House

My mother was a resident in Beauchamp House for over two years. She was well looked after, cared for and encouraged to be independent, which she was until recently.

Throughout the time my father stayed at Beauchamp House all the staff were very kind and caring towards dad. They also gave him encouragement at times when dad did not want to engage. We found all the staff to be professional at all times.

My Mum went into Beauchamp House in 2009. Beauchamp House has the most wonderful caring staff that any home could have. Recently my Mum, due to her age, became ill at 91. She had seven great carers at the home and was looked after until the end. If all care homes were like Beauchamp, families would never have to worry about their loved ones.

The staff were extremely caring people, mostly local, so could share local experience with the Residents. The dementia unit (Dragonfly) was for max 7 people, and had plenty of living space for the residents to spend their time. This also provided sufficient space for a reasonable degree of privacy when making family visits. The personal room was sized with sufficient space if the resident wished to spend time sitting in their room as well. They are encouraged to make the rooms their own with some personal effects such as pictures and ornaments. The home was run well, and such incidentals as hair care, chiropody, and daily papers were all organised for each resident. My Father was as happy as he could be in a care home situation, and we very much thank the staff for providing for this.

I always found the care provided really good. The staff were so warm and caring. It was always kept clean. Nothing was too much trouble for them. I felt confident my grandmother was in good hands.

Fantastic service, staff very friendly, professional and nothing was too much trouble. First rate attention to detail and always accommodating to my mothers every need. Thanks for everything.

My stepmother had been settling into residential care. She was no longer able to be managed at home, after her most recent prolonged hospital admission, 7 months with bi polar syndrome (36 year history). The staff could not have tried harder to accommodate this 86 year old, who was in physical decline and not behaviourally typical of a dementia patient. They endeared themselves to our whole family, in the 3 weeks before she died unexpectedly on 26/4. My 92 year old father is so pleased his wife was in their care and relaxed with them.

I didn't expect to be here. I have enjoyed it so much. The carers are here to help at any time of day and night. I have enjoyed the meals. I would come again if I needed to. The staff are always very helpful and willing.

All staff were very friendly and helpful, nothing was too much trouble. Team leaders were very very good at communication which made things run much smoother than I imagined. The home itself was very well equipped with all mod cons. Also kept very clean and tidy. A good varied menu each day was offered and staff were very responsive to issues. All in all a very well run and kept home.

I am the daughter of a resident who has had several stays with this care home. She has always enjoyed her stay and not wanted to leave. She comes home reluctantly, clean and with her hair looking lovely. She says nothing is too much trouble for the staff and that it all flows smoothly. She is always looking good when she leaves and I as her carer feel good every time I leave her there.

She says she enjoys being here and that is a lovely feeling (as her son). We don't worry about her any more. She says she eats well and sleeps well. All her family would like to send all the thanks to all the staff for their wonderful care.

We found the service excellent from start to finish. Friendly caring staff for both resident and family. Clean and good food. Excellent activities.

Staff are wonderful really caring. Staff make residents feel secure. Individual care.

My mum was a resident at Beauchamp House for 10 months, all that time she was very happy, and the care she had was excellent in every way. We didn't every find anything we were not happy with, it has top marks from us as her family, and when she passed over. The care we had as her family was tops as well, cannot speak too highly of Beauchamp House.