The Coach House is a comfortable residential care home based in a tree-lined residential area in the coastal village of Hemsby. They are specialised to meet the care needs of clients suffering from dementia and mental health disorders.
The special needs of clients suffering from dementia are incorporated in the design, colour co-ordination and comfortable furnishings which are complemented by the essential assistive technology and security facilities.
Personalised care plans...
The Coach House is a comfortable residential care home based in a tree-lined residential area in the coastal village of Hemsby. They are specialised to meet the care needs of clients suffering from dementia and mental health disorders.
The special needs of clients suffering from dementia are incorporated in the design, colour co-ordination and comfortable furnishings which are complemented by the essential assistive technology and security facilities.
Personalised care plans focus on individual needs, interests and choices, and are developed by working closely with clients and their families. Regular indoor and outdoor activities are organised to promote the health and wellbeing of clients
The Coach House's mission is to provide personalised quality healthcare to all clients through continuous training and education of staff in all aspects of service delivery whilst striving to act on client's/families’ recommendations.
Contact The Coach House to confirm what's included and get a personalised quote:
CHC Beds are also available and we Provide care for Dementia with intensive support and will provide one to one care.
Please contact us for a tailored quote specific to your needs and requirements.
The price(s) shown are provided by the care home. Contact The Coach House for full pricing details and T&Cs.
The Coach House has a Review Score of 9.5 (9.515) out of 10, based on 14 reviews in the last 2 years.
Over all time The Coach House has 53 reviews.
I find the home is a safe and comfortable place for my mum to live in. The staff are wonderful, I know my mum is cared for with dignity. I am kept informed about my mum's well-being and there is good communication with the home and myself.
I find the home is a safe and comfortable place for my mum to live in. The staff are wonderful, I know my mum is cared for with dignity. I am kept informed about my mum's well-being and there is good communication with the home and myself.
Thanks for the very positive feedback which is encouraging. The staff will be informed about the feedback. Thank you.
Dad is being well looked after. I can talk to staff and management quite happily about Dad and addresses any concerns with them and know they'll do their best to resolve these as soon as possible. No complaints.
Dad is being well looked after. I can talk to staff and management quite happily about Dad and addresses any concerns with them and know they'll do their best to resolve these as soon as possible. No complaints.
Thanks for the positive feedback, which is very encouraging. The staff will be informed.
I find the home very good in every way. Clean and never smells and the staff are very helpful. My husband is always clean, well fed and looks very healthy.
I find the home very good in every way. Clean and never smells and the staff are very helpful. My husband is always clean, well fed and looks very healthy.
It encourages staff to provide the care our service users need.
My family and I were very grateful for the kindness and care of my husband. The place was warm and clean everywhere and the staff were wonderful and kind. We never worried about leaving him there. The staff always take care of us, as a family.
My family and I were very grateful for the kindness and care of my husband. The place was warm and clean everywhere and the staff were wonderful and kind. We never worried about leaving him there. The staff always take care of us, as a family.
Since my mother was moved to The Coach Hosue, she has improved in herself and seems a lot more comfortable and settled, and I am happy with the care she is receiving.
Since my mother was moved to The Coach Hosue, she has improved in herself and seems a lot more comfortable and settled, and I am happy with the care she is receiving.
Thanks for the positive feedback. It is encouraging for staff to know that they are doing the best for her, and it is good to see her settled as well.
The staff at The Coach House are all very helpful towards myself and my friend, who is being taken care of after a stroke. There is always a relaxed atmosphere and lots of staff around. It is clean and tidy and the other service users all look well cared for.
The staff at The Coach House are all very helpful towards myself and my friend, who is being taken care of after a stroke. There is always a relaxed atmosphere and lots of staff around. It is clean and tidy and the other service users all look well cared for.
Thanks for your positive feedback and I will pass it on to the team, which is very encouraging.
Excellent service. The staff are very friendly and caring.
Excellent service. The staff are very friendly and caring.
Thanks for the very positive feedback. It is encouraging for the care team.
Mum had very severe dementia when she arrived at The Coach House. Throughout her stay, I was truly amazed at the compassion and thoughtfulness of the staff. An organisation can be judged by the attitude of the staff and this place ranks exemplary. I was frankly in awe of the kindness and patience...
Mum had very severe dementia when she arrived at The Coach House. Throughout her stay, I was truly amazed at the compassion and thoughtfulness of the staff. An organisation can be judged by the attitude of the staff and this place ranks exemplary. I was frankly in awe of the kindness and patience even when Mum was being a touch awkward. (Very) To be honest no one wants their relative to need a place like this but thank goodness they are here and so very good. It meant so much to know Mum was safe and cared for. Mum died very peacefully at the Coach House. They phoned me to say she was going and I was able to be there to see her go. Then, as I had learned to expect, they were as kind and thoughtful towards me as they had been towards Mum. I will always remember the positive way they approached her final months. Thanks to all the Staff.
Dear family member, thanks for your very positive feedback, It encourages us to continue with the good work that staff are able to deliver, the safe, quality care they deserve. Please look after yourself. Dr Nagpal
A very well run care home by all members of the staff. It is clean and welcoming. Residents seem to be well cared for and content. I appreciate being able to visit regularly and am always made to feel welcome. The staff respond to any problems professionally and are always available to talk through...
A very well run care home by all members of the staff. It is clean and welcoming. Residents seem to be well cared for and content. I appreciate being able to visit regularly and am always made to feel welcome. The staff respond to any problems professionally and are always available to talk through any problems that may have occurred and I am always kept up to date with his medical needs and progress.
Thanks for the positive feedback. Very encouraging to read about the staff. Thanks for all your help with the music days.
So far very good. Staff are very good, easy to talk to and always nice to you. When you turn up, everyone seems to have time for you and the people in their care. The place is well-staffed.
So far very good. Staff are very good, easy to talk to and always nice to you. When you turn up, everyone seems to have time for you and the people in their care. The place is well-staffed.
Thanks very much for the positive feedback. It is very encouraging for the care home and the team.
When I go to visit my father in The Coach House Nursing Home, the staff do their very best to make you feel involved and are very friendly. The building is kept very clean. The staff do whatever they can to keep the residents happy and mobile. I thank them as they take care of my father.
When I go to visit my father in The Coach House Nursing Home, the staff do their very best to make you feel involved and are very friendly. The building is kept very clean. The staff do whatever they can to keep the residents happy and mobile. I thank them as they take care of my father.
Thanks for your positive feedback, which is very encouraging and I will pass to the team.
Very happy with all of the home and great staff.
Very happy with all of the home and great staff.
Thanks for the very positive feedback and will pass on the feedback to the care staff.
Always a lovely atmosphere. Residents are well looked after. All the staff, carers, cleaners, and management are always friendly and welcoming.
Always a lovely atmosphere. Residents are well looked after. All the staff, carers, cleaners, and management are always friendly and welcoming.
Thanks for your very positive feedback. It is well appreciated and will be conveyed to the staff.
I would like to start by saying that I find all the office staff very, very helpful and all other staff too. Everyone is very friendly and very caring. I know that my wide is in safe hands. I couldn't fault the home at all, and when my turn comes to go into care, if I found a place half as good, I...
I just want to add I would recommend The Coach House to everybody!
Thanks for your positive feedback, very helpful indeed, will pass it onto the care team.
Very friendly, loving care assistant, always helpful. Would like to thank the careers who looked after my mother, but they not only looked after her but supported me through some tough times and always keeping up to date with any issues. An amazing team!
Very friendly, loving care assistant, always helpful. Would like to thank the careers who looked after my mother, but they not only looked after her but supported me through some tough times and always keeping up to date with any issues. An amazing team!
We know it has been a hard time for everyone. Thanks for all your support too.
Very attentive and caring staff. Always keep relatives up to date. Respond to difficulties rapidly.
Very attentive and caring staff. Always keep relatives up to date. Respond to difficulties rapidly.
Thanks for your positive response very much appreciated .
A well run care home. The staff have been courteous and friendly at all times.
A well run care home. The staff have been courteous and friendly at all times.
Thank you for your positive feedback and very much appreciated.
The location of the home was really important to us as a family, to be able to visit our loved one on a regular basis. The staff, especially towards the end of our family member's time at the home, were very compassionate and caring. We were always made to feel welcome when visiting and respected...
The location of the home was really important to us as a family, to be able to visit our loved one on a regular basis. The staff, especially towards the end of our family member's time at the home, were very compassionate and caring. We were always made to feel welcome when visiting and respected our privacy at all times.
As soon as you enter The Coach House residential home you are welcomed by staff members who are very polite and helpful. I called to visit my sister who was admitted for care. Even though I was a visitor they make me most welcome, several staff members came and talked to me about...
As soon as you enter The Coach House residential home you are welcomed by staff members who are very polite and helpful. I called to visit my sister who was admitted for care. Even though I was a visitor they make me most welcome, several staff members came and talked to me about progress/activities/food and drink. I would fully recommend The Coach House to anyone, my sister has everything at The Coach House for her caring needs.
Thank you for the positive feedback. Great feeling for appreciation.
The Coach House in Hemsby is a fantastic care home. The staff and facilities are excellent. My Dad spent 5 years there and was a bit of a handful at times, but the staff were excellent with him and al the people who needed care. I would recommend The Coach House to anyone.
The Coach House in Hemsby is a fantastic care home. The staff and facilities are excellent. My Dad spent 5 years there and was a bit of a handful at times, but the staff were excellent with him and al the people who needed care. I would recommend The Coach House to anyone.
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