Kings Lynn Residential Home

Kettlewell Lane, King's Lynn PE30 1PW
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9.8 67 Reviews
  • Kings Lynn Residential Home, King's Lynn
Kings Lynn care home is perfectly situated in the heart of Kings Lynn, just five minutes walk from both the mainline rail and bus stations.

The home is a purpose-built facility with all accommodation situated on one level for ease of access. It has homely touches, with recently decorated light and airy communal spaces and predominantly en-suite accommodation for the comfort of its residents. The home features a pretty, enclosed garden which is readily accessible and a mixture of small and large communal areas.

High quality short-term, respite or rehabilitation care or longer term support is available at the home. Residents enjoy a relaxing environment with good access to local amenities in the local community.

Freshly cooked, nutritious meals are provided, catering for any dietary needs and there is a full activities and wellbeing programme, including one-to-one activities personalised to each resident as well as group activities. The team at the home is keen to maintain close relationships with the local community, and supports residents to continue to be a part of the local community.

The well-trained and high quality staff support residents with a blend of friendliness and professionalism, taking the concerns and feedback of residents and their loved ones very seriously and helping them to achieve a satisfying day-to-day lifestyle.

The team at Kings Lynn is always happy to invite prospective residents and their loved ones to join for lunch and activities, enabling them to meet other residents and staff to gain a true feel for what the home offers.

Show Kings Lynn Residential Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

Weekly fees include personal care, all food and drinks, activities and entertainment.

These prices are only a guideline, please contact Kings Lynn Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jodi Collins and Sally Haynes (Managers)

Local Authority / Social Services

Admission Criteria

  • All admissions are subject to an assessment by the home's management team
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (16)

Visiting

  • 24 hour visiting welcomed.

Parking

  • Parking available outside home

Kings Lynn Residential Home Reviews (67)

Total of 67, showing 21-40
9.8

Kings Lynn Residential Home has a Review Score of 9.8 (9.777) out of 10, based on 14 reviews in the last 2 years. Over all time Kings Lynn Residential Home has 67 reviews.

Overall Experience

  • 58
  • 9
  • 0
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Date Published

67
3
5
14
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Review from Julie W (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After ongoing medical issues with our mother, we contacted the home, arranged a viewing and met some of the staff. It was such a positive experience, all staff were friendly and supportive.
The home itself is very comfortable and clean and we have been impressed with the standard of both meals and
care. Entertainment is organised on a daily basis and we were amused to find our mother playing bingo and enjoying the company. Although initially, we had only booked respite care, there is no doubt that we will be hoping she can stay permanently, as it is such a professionally run establishment.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you for your kind comments and for taking the time to submit a review. The staff team pride themselves on the high quality care that they provide and I will ensure that your feedback is shared with them.

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Review from Linda S (Daughter of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

King's Lynn Residential Home is excellent. The premises are always clean and the staff caring and kind. Lots of little extra touches contribute to making the home feel homely and welcoming and it's lovely to have a quiet room where relatives can be with their loved ones in a quiet and peaceful environment.
I
have arrived unannounced and am reassured that my relative is well-cared for at all times. Entertainment is good and varied and the food seems to be of a high standard with all special needs catered for.
I have never felt nervous or afraid that my relative will not be cared for in a kindly, compassionate and dignified way.
Thank you.

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Review from S S (Ex Family Member) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. The dining area is nice and encouraged to leave their rooms to dine, also encouraged to participate in social activities too. Well-organised home with caring staff. I was very impressed with the checks on arrival, the temperature check and the logging out when
you leave. All makes for good security. Food is plentiful and well-balanced for residents with good appetites. Most satisfactory.

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Review from Carl W (Son of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always seem friendly and willing to help. They always seem friendly towards my mother. I'm always kept well informed if my mother has any health issues and the home are good at arranging transport for my mother's hospital appointments. I have not rated the activities because I don't know how good
they are but can confirm they are always being arranged with is good. I don't have a comparison to determine if it's good value for money. Overall I feel that my mother is being well looked after and I have complete confidence in the staff and management.

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Review from J S (Daughter of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dads recently moved in and it has been amazing. Food is of a high standard, which he enjoys. His room is small with limited storage but more than adequate. Staff are usually very attentive and helpful and are friendly. Today however took ten minutes to be let in which was frustrating. His coffee
machine (£200) is still missing which is not ideal.

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Review from Jackie L (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into this home in March. She has settled in so well and says she really feels at home there. She has made a lot of friends and it feels like a little community. The staff are really friendly and helpful and nothing is ever too much trouble. All in all, I can't praise this home enough. It
is so nice to know that if I'm away or can't get to see mum for some reason I know she is being well looked after and happy.

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Review from John D (Son of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved both of my parents into the care home in November. Dad had been in another care home but was unhappy there, and Mum had been at their house alone. I wanted them to be together. They are both very happy now, and I can see the care and attention they are receiving is a 5-star plus. Their rooms
are bright, warm and comfortable, and we count ourselves lucky to have found such a wonderful place for them.

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Review from J D (Daughter of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased that my mother seems to have settled well and is happy at the home. The staff are always very pleasant to my mother and the manager is always helpful and keen to sort any worry out. Because of Mum's eyesight problems, it makes it difficult for her to participate in all activities,
but the staff help her to join in as much as possible. She likes the musical entertainment. I like the fact it is homely.

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Review from E N (Daughter of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home. Dad has only been in two weeks and is looking so much better. Staff are both caring and friendly and try to include all residents in daily activities. Dad is eating well again - the food is very good with lots of choice. It really does feel homely and we are able to visit and
have a meal with Dad whenever we want to. Everyone works so hard to keep the residents happy and healthy. Can't rate the home highly enough.

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Review from Richard S (Son of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings Lynn Residential is the most fantastic care home for my mum. The staff always go the extra mile and show love and understanding to the residents. I couldn't ask for a better place for my mum. There is a great selection of activities. Thank you to everyone who works there.

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Review from John P (Son-in-law of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited twice in the past week I found this Care Home absolutely first class, the staff really are friendly and helpful and they are always on hand, and treat everyone with care and respect. Keep up your excellent work!

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Review from Janet W (Daughter of Resident) published on 19 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not rate this care home high enough. Everyone is so friendly and caring. Mum is so lucky to have you all to look after her. Nothing is too much trouble. Always kept in touch with Mum's medical needs. Well done and thank you for everything.

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Review from Sandra S (Daughter of Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is absolutely wonderful, after the sad loss of my sister (her daughter), I couldn't have wished for a better, caring and compassionate group of people to look out for her, she actually calls them her extended family. They went above and beyond to make sure that she had all the support
she needed. Can't thank them enough.

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Review from L D (Regular Volunteer) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic home, with very caring and friendly staff and brilliant management. The home is very modern with great facilities, kept very bright and clean, with amazing food and lots of entertainment always going on.

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Review from Tracey C (Daughter of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is simply the best. You all care for my Dad so, so well, I can’t thank you all enough. Fantastic care and amazing entertainment for all the residents. My Dad watches the football and the staff always puts it on for him, makes him cups of coffee when he's upset and sits with him. I know
my Dad is safe and well looked after here.

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Review from Caroline M (Daughter of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome when visiting Dad. The staff go out of their way to make everything run efficiently and safely due to Covid-19 whilst keeping a friendly and helpful atmosphere. Love being able to see what our family member is up to via an online page and you can see how caring the staff
are and how they go out of their way to ensure our family are loved and cared for when we are so far away.

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Review from Skye C (Friend of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've rated this home previously in 2020 but wanted to update as it continues to offer such a high level of care to all of the residents and I feel this needs to be recognised. I follow them online and love seeing regular updates of activities that the residents have taken part in. My friend who resides
in the home had a large bird feeding area built outside for her and other residents to enjoy, which she loved! The home offers a wide variety of activities and uses a person-centred approach in regards to this and other aspects of an individual's care. The residents look happy and content. The staff are kind, caring and accommodating and are very much like a second family to the residents. The food is great! The manager and deputy manager are amazing and offer staff support and learning paths to progress and this is very evident in the levels of care and support residents receive. If I ever had to reside in a care home I'd want to be in this one.

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Review from Sue E (Daughter of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful staff, caring and respectful. I particularly like the innovative activities that are organised, and seeing the residents on Facebook is so wonderful. Everyone appears to really enjoy the activities and I feel very reassured to see my Dad’s smiling face on a regular basis. My Dad is also
very happy and enjoys his life at the home and feels very well supported and content.
The room is just right for him, a good size with en-suite facilities which is so useful for him and he feels that the room is homely. I also appreciate the attention that is given to his medical needs, he is supported with attending physiotherapy and opticians and whatever he needs. The staff communicate regularly to keep me up to date with his medical problems which really helps to alleviate my anxieties. I also am very appreciative of the way staff go out of their way to help Dad to attend local events for example Remembrance Sunday, to ensure he is included in parades and able to meet old friends.

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Review from Christine W (Niece of Resident) published on 18 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was in a previous care home after a fall at home, that care home was not a patch on Kings Lynn Residential and I can't thank them highly enough for making her feel so relaxed and safe. The management and staff are all truly amazing and nothing is too much trouble for them. I couldn't have wished
for her to be in a better place. Thank you all.

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Review from Sandra C (Niece of Resident) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has only been in your care a short time and she has certainly settled in very well.
She is always very happy when we visit, telling us of all the great activities the home provides.
The management and staff always go that extra mile to make sure both my aunt and her visiting family are happy.
I can't thank them enough.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Kings Lynn Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Kings Lynn Residential Home is calculated as follows: ( (134 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 166 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Lynn Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 18 Aug 2025

Single en-suite

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Awards / Recognitions (10)

Meet the Team (1)

Jodi

Jodi Collins

Job Title: Registered Home Manager

Jodi is the dedicated home manager at King's Lynn care home.

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