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Kings Lynn Residential Home

Kettlewell Lane, King's Lynn, Norfolk PE30 1PW
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This is a great place, the staff are so kind and cannot do enough for the residents.V S(Daughter of Resident/Service User)
Kings Lynn Residential Home, King's Lynn
staff are wonderful, friendly and caring and go a long way to create a fantastic atmosphereMike H(Son of Resident/Service User)
Kings Lynn Residential Home, King's Lynn
My mother has recently arrived at the care home and everyone has been so welcomingSally G(Daughter of Resident/Service User)
Kings Lynn Residential Home, King's Lynn

Kings Lynn care home is perfectly situated in the heart of Kings Lynn, just five minutes walk from both the mainline rail and bus stations.

The home is a purpose-built facility with all accommodation situated on one level for ease of access. It has homely touches, with recently decorated light and airy communal spaces and predominantly en-suite accommodation for the comfort of its residents. The home features a pretty, enclosed garden...  

Care Provided by Kings Lynn Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly fees include personal care, all food and drinks, activities and entertainment.

Contact Kings Lynn Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jodi Collins and Sally Haynes (Managers)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (16)

Visiting

  • 24 hour visiting welcomed.

Parking

  • Parking available outside home

Kings Lynn Residential Home Reviews (77)

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9.8

Kings Lynn Residential Home has a Review Score of 9.8 (9.808) out of 10, based on 18 reviews in the last 2 years. Over all time Kings Lynn Residential Home has 77 reviews.

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Review from J S (Son of Resident) published on 8 March 2024 Submitted via Postal Card
Overall Experience

My dad is a very happy resident. The staff are all caring, friendly and helpful. The home is run very professionally. My dad thoroughly enjoys the various activities and excursions. His wishes have been well met, and for example, he now even has a piano in his room.

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Review from Sally G (Daughter of Resident) published on 30 January 2024 Submitted via Website
Overall Experience

My mother has recently arrived at the care home and everyone has been so welcoming, the home is warm and I feel so secure in the knowledge mum is safe and everyone has her best interests at heart. The food is very good and I’m pleased she is encouraged to join in with activities and meals in the lovely dining room.

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Review from Mike H (Son of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience

Since transferring Dad from his previous care home he has been so much happier and content. He used to spend so much time in his bedroom but now he always seems to be occupied with various activities and only ever sleeps in his room spending a majority of his time in the communal areas. The staff are wonderful, friendly and caring and go a long way to create a fantastic atmosphere in the home. I am so pleased we moved him here!

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Review from Richard H (Son of Resident) published on 16 November 2023 Submitted via Website
Overall Experience
Right from the start, my family and I have been made to feel welcome and respected. Everyone is sensitive to my father's needs and accommodated him extremely well. He recently commented that the food was so good and the staff are always there for him. I am always met by friendly faces and anyone of the staff can tell me how he is getting on. Surprisingly, he is getting more involved with daily activities on offer, something he was reluctant to do before.
The home is clearly very well managed and runs very smoothly. I am always impressed with how staff are so highly visible and attentive to residents.

The atmosphere is positively lovely and genuinely has a 'family feel' about it; residents and visitors can eat and play together, which is wonderful. Little touches like snacks and drinks being freely available for residents, their family, friends, visiting Health Workers and that my father can enjoy a little nightcap like he used to, makes this a very special place indeed.

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Review from David B (Son of Resident) published on 5 October 2023 Submitted via Website
Overall Experience

Mum has been in the home about eight months and I am very happy with the service and care they are providing. Although Mum was not keen at all to move into a care home, she has said nothing but positive things about the home, the people, facilities, food and cleanliness. I live in Canada and the staff have engaged in personal conversations with me which really helped. They have ensured Mum is in her room at an agreed time so that she is there to receive a video call from me. This is fantastic as it allows Mum to have a video chat with us, including my son, her only grandchild. (For anyone interested, we find the WIFI service very good for these video chats). They have also helped Mum with the technical side of using the video conferencing which is beyond helpful! I recently came over to the UK and visited Mum. I was very impressed with all the facilities, the staff and my mum's wellbeing. They reminded Mum about my arrival and made sure she was ready for our planned activities.

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Review from C F (Daughter of Resident) published on 4 October 2023 Submitted via Website
Overall Experience

My mother was assessed due to her Alzheimer’s diagnosis and then had a two week trial period at the care home. Managers and staff really helped settle Mum in and responded positively to all my constant questions! Visiting family members were all made to feel welcome. Moving into a care home is a difficult decision, but I feel we’ve been able to make it Mum’s new home quite quickly. A very big thank you to everyone at the care home.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you so much for your review. It is good to hear that you have been made to feel welcome. I will pass your kind comments onto the Kings Lynn team.

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Review from Sharon P (Daughter of Resident) published on 27 July 2023 Submitted via Website
Overall Experience

My mum has been a resident since May, before this she lived alone, since she has been in the home she now enjoys the company of others and joins in with the activities each day and we know she is being well cared for and is happy in her new environment. I would recommend this home.

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Review from Pearl P (Sister of Resident) published on 9 June 2023 Submitted via Website
Overall Experience

Wonderful caring staff, very clean home and the activities are really good and also the entertainment are good visitors are always welcome and the security is very good the rooms are always clean.

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Review from Nigel H (Cousin of Resident) published on 8 June 2023 Submitted via Website
Overall Experience
King's Lynn Residential Home is a wonderful home, always clean, and well maintained, the furniture is in excellent condition and the food is to a very high standard and good choices to cover all resident's needs.
Themed parties and birthdays are catered for with some lovely food, cakes and decorations.
The staff always look well dressed in their uniforms, are very attentive and nothing is too much for them, they are always ready to go that extra mile, organising all manner of games bingo, dominoes cards, and keep fit exercises, musical/singing entertainment, pub lunches, gardening groups, theatre visits and much more to keep the residents entertained and active both mentally and physically.

Overall, this is a very well-run residential home and I only have praise for the management, carers, catering team and home maintenance team.

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Review from J B (Daughter of Resident) published on 25 May 2023 Submitted via Website
Overall Experience

The home is a very pleasant environment, my mother is very happy and content. The staff are welcoming and their interaction with residents is friendly and caring. Visitors are made to feel very welcome.

Reply from Ria Odgers, Regional Manager at Kings Lynn Residential Home

Thank you for your kind comments, I will ensure they are passed into the staff.

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Review from Susan N (Daughter of Resident) published on 27 March 2023 Submitted via Website
Overall Experience

Sadly my mother contracted covid at the end of March 2020 whilst in Kings Lynn Residential Centre and this gave her a major stroke. She went from being a very independent, fit lady albeit with dementia, to someone who has to have everything done for her and has pain from her paralysed right arm and leg. I know that despite her sweet temperament she often gets angry with her carers. I hold the carers at Kings Lynn Residental Care in awe that they continue to always be so kind and caring to her in what is a physically and mentally demanding job.

I have realised that a care home is really about the staff and their cheerfulness, kindness and hard work never fail to astound me. They also have to have an understanding of her type of dementia and what she believes and this must be tricky. I am very grateful to them. I can thoroughly recommend KLRC. I have been humbled by the warmth, gentleness and forbearance of the staff. Thank you.

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Review from Sue P (Daughter of Resident) published on 20 February 2023 Submitted via Website
Overall Experience

When your mother needs to move into a care home, it will always be difficult. My mother has recently experienced such a move into the King's Lynn Residential Care Home and the whole experience could not have been more reassuring. The manager has a practical empathy that made everything so much easier. She carefully explained the process for moving Mum in and there were no unwelcome surprises. All the staff I have met have been wonderful and caring, including the maintenance man, and interact well with my mother. My mother, although she would prefer to be able to live in her own home, no longer possible, constantly tells us that the place is clean, the food is good and plentiful and the staff very nice. Activities are arranged every afternoon, meaning that Mum has far more stimulation than she was getting living on her own. In her very short time so far, she is already looking better and is more alert.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you so much for your kind words and for taking the time to submit a review. I will pass on your comments to the staff team.

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Review from Julie W (Daughter of Resident) published on 31 January 2023 Submitted via Website
Overall Experience
After ongoing medical issues with our mother, we contacted the home, arranged a viewing and met some of the staff. It was such a positive experience, all staff were friendly and supportive.

The home itself is very comfortable and clean and we have been impressed with the standard of both meals and care. Entertainment is organised on a daily basis and we were amused to find our mother playing bingo and enjoying the company. Although initially, we had only booked respite care, there is no doubt that we will be hoping she can stay permanently, as it is such a professionally run establishment.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you for your kind comments and for taking the time to submit a review. The staff team pride themselves on the high quality care that they provide and I will ensure that your feedback is shared with them.

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Review from Linda S (Daughter of Resident) published on 21 December 2022 Submitted via Website
Overall Experience
King's Lynn Residential Home is excellent. The premises are always clean and the staff caring and kind. Lots of little extra touches contribute to making the home feel homely and welcoming and it's lovely to have a quiet room where relatives can be with their loved ones in a quiet and peaceful environment.
I have arrived unannounced and am reassured that my relative is well-cared for at all times. Entertainment is good and varied and the food seems to be of a high standard with all special needs catered for.
I have never felt nervous or afraid that my relative will not be cared for in a kindly, compassionate and dignified way.

Thank you.

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Review from S S (Ex Family Member) published on 15 December 2022 Submitted via Postal Card
Overall Experience

The staff are very friendly and helpful. The dining area is nice and encouraged to leave their rooms to dine, also encouraged to participate in social activities too. Well-organised home with caring staff. I was very impressed with the checks on arrival, the temperature check and the logging out when you leave. All makes for good security. Food is plentiful and well-balanced for residents with good appetites. Most satisfactory.

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Review from Carl W (Son of Resident) published on 15 December 2022 Submitted via Website
Overall Experience

Staff always seem friendly and willing to help. They always seem friendly towards my mother. I'm always kept well informed if my mother has any health issues and the home are good at arranging transport for my mother's hospital appointments. I have not rated the activities because I don't know how good they are but can confirm they are always being arranged with is good. I don't have a comparison to determine if it's good value for money. Overall I feel that my mother is being well looked after and I have complete confidence in the staff and management.

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Review from J S (Daughter of Resident) published on 13 December 2022 Submitted via Postal Card
Overall Experience

My dads recently moved in and it has been amazing. Food is of a high standard, which he enjoys. His room is small with limited storage but more than adequate. Staff are usually very attentive and helpful and are friendly. Today however took ten minutes to be let in which was frustrating. His coffee machine (£200) is still missing which is not ideal.

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Review from Jackie L (Daughter of Resident) published on 6 December 2022 Submitted via Website
Overall Experience

My mum moved into this home in March. She has settled in so well and says she really feels at home there. She has made a lot of friends and it feels like a little community. The staff are really friendly and helpful and nothing is ever too much trouble. All in all, I can't praise this home enough. It is so nice to know that if I'm away or can't get to see mum for some reason I know she is being well looked after and happy.

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Review from John D (Son of Resident) published on 6 December 2022 Submitted via Website
Overall Experience

I moved both of my parents into the care home in November. Dad had been in another care home but was unhappy there, and Mum had been at their house alone. I wanted them to be together. They are both very happy now, and I can see the care and attention they are receiving is a 5-star plus. Their rooms are bright, warm and comfortable, and we count ourselves lucky to have found such a wonderful place for them.

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Review from J D (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card
Overall Experience

I am very pleased that my mother seems to have settled well and is happy at the home. The staff are always very pleasant to my mother and the manager is always helpful and keen to sort any worry out. Because of Mum's eyesight problems, it makes it difficult for her to participate in all activities, but the staff help her to join in as much as possible. She likes the musical entertainment. I like the fact it is homely.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

Single en-suite

News (1) & Events (0)

News
  • 22 Oct 2025

    The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...

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Awards / Recognitions (11)

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Meet the Team (1)

Jodi Collins
Jodi CollinsJob Title:Registered Home Manager

Jodi is the dedicated home manager at King's Lynn care home.

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