High Haven has been purpose-built to provide skilled and versatile care for older people with a wide range of health needs, accomplished by professional carers who take pride in supporting the privacy and dignity of all clients.
While being ideal for long-term needs, the service also offers respite care services and rehabilitation, and is warmly-regarded for its high standard of dementia care.
Residents enjoy versatile furnishings arrangements, a wide range of activities and entertainments, and the benefit of their own personal care plan.
Contact High Haven to confirm what's included and get a personalised quote:
Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.
The price(s) shown are provided by the care home. Contact High Haven for full pricing details and T&Cs.
High Haven has a Review Score of 8.8 (8.811) out of 10, based on 6 reviews in the last 2 years.
Over all time High Haven has 59 reviews.
We as a family found all the staff very friendly & helpful. Mum has been cared for very well.
We as a family found all the staff very friendly & helpful. Mum has been cared for very well.
Thank you for your kind review of our service, we are extremely pleased to know that you felt mum was well cared for during her stay with us at High Haven and that you found all the staff to friendly and helpful. as a team we strive to ensure that all our residents and families are made to feel welcome. Thank you once again.
Mum has just had two weeks respite care in High Haven and had a wonderful time. She keeps talking about how lovely are, and how well they looked after her. I agree - each time I visited, the staff were absolutely lovely - so friendly, welcoming and helpful. I really couldn't recommend High Haven...
Mum has just had two weeks respite care in High Haven and had a wonderful time. She keeps talking about how lovely are, and how well they looked after her. I agree - each time I visited, the staff were absolutely lovely - so friendly, welcoming and helpful. I really couldn't recommend High Haven strongly enough. Mum is already looking, forward to going back later in the year, and I know while she is there, I can relax knowing that she is in great hands. 100% happy!
Thank you so much for your wonderful review, we are so pleased your mum enjoyed her time us with and look forward to her returning later in the year, additionally we are thrilled to know that you felt able to relax knowing mum was in safe hands. I will pass your words of kindness onto the team, thank you once again.
Mum has been in for respite, and I cannot praise enough for how amazing all the staff are here. Nothing is too much trouble, so helpful and so understanding. Just amazing. Thank you so much for everything.
Mum has been in for respite, and I cannot praise enough for how amazing all the staff are here. Nothing is too much trouble, so helpful and so understanding. Just amazing. Thank you so much for everything.
Thank you so much for you kind review, I will ensure it is shared with the team.
The staff in High Haven are really lovely. They helped me a lot when I was trying to get my mother in law there. I understand the building is very old so some parts look a bit tired. Her room is very small but she seems happy with it, and as long as she's happy, we're happy. I've seen the staff...
The staff in High Haven are really lovely. They helped me a lot when I was trying to get my mother in law there. I understand the building is very old so some parts look a bit tired. Her room is very small but she seems happy with it, and as long as she's happy, we're happy. I've seen the staff intersact with other residents and they genuinely care, not all homes are the same.
Thank you for your kind words, our residents happiness is paramount. We strive to ensure that everyone that every interaction is meaningful and relevant to those we care for. Once again thank you, we are thrilled to receive your feedback.
Can't really pinpoint any one incident, but the care and affection given every day is amazing.
Can't really pinpoint any one incident, but the care and affection given every day is amazing.
Thank you so much for your kind words, we will ensure these are passed onto the team.
My dad was in High Haven. He never wanted to go into a home but after being admitted there after a stay in hospital he didn't want to come home. He was very happy while he was there. The staff are angels. They are so helpful, kind and care about the residents. Everyone works very hard. This...
My dad was in High Haven. He never wanted to go into a home but after being admitted there after a stay in hospital he didn't want to come home. He was very happy while he was there. The staff are angels. They are so helpful, kind and care about the residents. Everyone works very hard. This includes the cleaners, kitchen staff providing lovely home-cooked meals and all the admin team. Such a friendly home.
Thank you so much for your kind words, the team here at High Haven strive to make everybody's experience enjoyable and personal to them. We are so pleased that both you and your dad found the staff happy and helpful. I will pass your words of kindness to the team.
I could not fault anyone. I am not going to fault the kitchen staff either. The meals were very edible and a choice was offered.
I could not fault anyone. I am not going to fault the kitchen staff either. The meals were very edible and a choice was offered.
Thank you for your kind words, we are very pleased to hear that you enjoyed your stay and were able to get some well-deserved rest during your stay.
My stay at High Haven has been very pleasurable and I can't fault the staff. They have all been very helpful and nothing has been too much trouble for them.
My stay at High Haven has been very pleasurable and I can't fault the staff. They have all been very helpful and nothing has been too much trouble for them.
We are so pleased that you found your stay at High Haven pleasurable. We will pass on your kind words to the team. Thank you once again.
My friend stayed in June, I was too ill to help him stay home when his partner went to the grandson's wedding. The genuine happy vibe of the place was a joy to visit, kind, caring, genuine staff who let the residents be their unique selves and the great care that my friend received saw him coming...
My friend stayed in June, I was too ill to help him stay home when his partner went to the grandson's wedding. The genuine happy vibe of the place was a joy to visit, kind, caring, genuine staff who let the residents be their unique selves and the great care that my friend received saw him coming home a happier stronger man than he was when he went in, what a difference a week can make.
Thank you for your kind words, I will share these with the team. At High Haven, we strive to ensure that all our residents have a positive experience and are treated with dignity and respect and given the opportunity to celebrate their uniqueness.
My mum has been in High Haven for six weeks now and we have been very pleased with her progress and care she has been given. The staff have been excellent and so kind and caring and we can't thank all of them enough. The help and support they have shown me has been second to none.
My mum has been in High Haven for six weeks now and we have been very pleased with her progress and care she has been given. The staff have been excellent and so kind and caring and we can't thank all of them enough. The help and support they have shown me has been second to none.
Thank you for your kind review, we are so pleased you are happy with the progress your mum has made and the care she has received. It is important for us to ensure that our families feel supported as much as our residents. Once again thank you I will pass on your kind words to the team.
Mum went into High Haven a very confused and apprehensive lady. All the staff were lovely. They were friendly, helpful, supportive and kind. They did everything in their power to help Mum and if High Haven had been in Swaffham we would have been happy for Mum to stay with them. They were so good...
Mum went into High Haven a very confused and apprehensive lady. All the staff were lovely. They were friendly, helpful, supportive and kind. They did everything in their power to help Mum and if High Haven had been in Swaffham we would have been happy for Mum to stay with them. They were so good that Mum decided to go into permanent residential care. We cannot thank them enough for all that they did. Highly recommend this care home.
Thank you for your kind words they will be passed onto the team, it was an absolute pleasure to support your mum and enable her to make a fully informed decision regarding her future care.
My husband was referred to High Haven from hospital on Dec 8th 2023 (following a fall resulting in a broken hip and partial hip replacement) for rehab. He has received the most outstanding care and compassion and his ultimate return home has been planned and facilitated with the utmost concern both...
My husband was referred to High Haven from hospital on Dec 8th 2023 (following a fall resulting in a broken hip and partial hip replacement) for rehab. He has received the most outstanding care and compassion and his ultimate return home has been planned and facilitated with the utmost concern both for him and myself. I cannot adequately express in words my gratitude.
Thank you for your kind words, we are so pleased that we have been able to support and facilitate your husband to return home. The team at High Haven strive to ensure that not only the needs of our resident's are taken into consideration but that of their families and loved ones.
Thank you for looking after her so well.
Thank you for looking after her so well.
Thank you for your kind words, we are so pleased to hear you feel your friend is well looked after, I will pass on your kind words to the team.
Food is very good.
Food is very good.
Thank you for your kind words, we are thrilled to know you feel your wife received the best care, I shall pass your review onto the team.
I have felt I have come home since moving here from another care home. Everyone has been so kind and welcoming, it's as if I've always been here. The food is excellent and I'm really happy here.
I have felt I have come home since moving here from another care home. Everyone has been so kind and welcoming, it's as if I've always been here. The food is excellent and I'm really happy here.
Thank you for your kind words we are so pleased you found the transition from another provider easy, we strive to make the High Haven feel homely and welcoming and ensure that good quality meals are served at all times.
I was concerned at first when my father was moved here from another care home where he had ensuite facilities but from the beginning, I was impressed with the caring nature of the staff, the general cleanliness and the facilities. Furthermore, Dad has settled in so well and is really happy here so...
I was concerned at first when my father was moved here from another care home where he had ensuite facilities but from the beginning, I was impressed with the caring nature of the staff, the general cleanliness and the facilities. Furthermore, Dad has settled in so well and is really happy here so I can not ask for anything more.
Thank you for your kind review we are so pleased you are satisfied with the service provided, our staff pride themselves on getting to know each individual and ensuring high standards of care. I will pass your kind words onto the team.
During my visit to see my mum on Sunday I was immensely impressed with the staff at High Haven. Helpful, cheerful, and professional, they created a lovely homely atmosphere for the residents and visitors. Nothing was too much bother. I left very happy and sure Mum is well looked after. Amazing job....
During my visit to see my mum on Sunday I was immensely impressed with the staff at High Haven. Helpful, cheerful, and professional, they created a lovely homely atmosphere for the residents and visitors. Nothing was too much bother. I left very happy and sure Mum is well looked after. Amazing job. Thank you.
Thank you for your kind review, it is greatly appreciated by the team. Creating a homely environment where both families and residents feel well looked after is paramount to us.
My husband went into High Haven at short notice as I had to go into hospital. From the moment I had notification of going into hospital (4 days!) the staff at High Haven could not have been more helpful and he went into the home 2 days later. The care and attention he received from all the staff...
My husband went into High Haven at short notice as I had to go into hospital. From the moment I had notification of going into hospital (4 days!) the staff at High Haven could not have been more helpful and he went into the home 2 days later. The care and attention he received from all the staff was exemplary! There are activities arranged (if you want to join in) every day. Food was delicious and there were always drinks on hand to keep everyone hydrated. The atmosphere in the home was always happy and my husband felt that all the staff cared about the welfare of all. If you need a care home I can’t recommend it highly enough!
Thank you for your wonderful review, we are so pleased that you feel the care and attention you both received was exemplary and that all staff cared for the welfare of all our residents, as a team this is something we strive to do and means so much to us. We are equally thrilled with your...
Thank you for your wonderful review, we are so pleased that you feel the care and attention you both received was exemplary and that all staff cared for the welfare of all our residents, as a team this is something we strive to do and means so much to us. We are equally thrilled with your recommendation for those looking for care facilities. Thank you once again for your kind works I will ensure these are passed onto the team.
I have been treated extremely well by all the lovely carers whom are all angels. I have had some lovely meals and although I am happy to go home I will miss everybody you are all stars.
I have been treated extremely well by all the lovely carers whom are all angels. I have had some lovely meals and although I am happy to go home I will miss everybody you are all stars.
We are pleased you had an enjoyable stay with us, your kind words will be passed on to the team.
Very supportive staff, lovely atmosphere which makes a big difference with dementia. Home from home feel. Mother in law is getting all her needs cared for by very caring staff. All round great place. The staff have time and patience.
Very supportive staff, lovely atmosphere which makes a big difference with dementia. Home from home feel. Mother in law is getting all her needs cared for by very caring staff. All round great place. The staff have time and patience.
Thank you for your kind words, we are so very happy you find the care, atmosphere and environment suitable for your mother in law needs.
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I started my career at 18 as a care support worker, at this point I knew this was the job for me, 20+ years later and as a manager, I can’t imagine...
I started my career at 18 as a care support worker, at this point I knew this was the job for me, 20+ years later and as a manager, I can’t imagine doing anything else.
Over the years, I have been very fortunate to meet many wonderful people to work alongside and care for. There is nothing more rewarding than seeing someone smile because you have helped them in some way.
I am so lucky to be part and lead such a wonderful team that is dedicated to delivering high-quality person-centered care, something that NorseCare holds at the heart of everything we do, to ensure positive outcomes for our residents
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 40 Single Rooms.
Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact High Haven to verify any information. View our terms and conditions. High Haven has an Enhanced Service -what an Enhanced Service includes.