Rebecca Court

Sadly our aunt will not be returning to Rebecca Court as she is not likely to come out of hospital. But her time at the home has been excellent. Care could not have been bettered. All the staff have been lovely with her and so friendly and caring to us. She loved the food (always commented on it!!) and was always clean and tidy - as was the home itself. We are so pleased we chose Rebecca Court for her. Thank you to all the staff.

Both my brother and I find a service provided by the HOME to be absolutely top mate our mother is looked after very well and the staff are so excellent and providing everything she needs and much praise must to the manager and under manager Michelle and Margaret. they provide us with a satisfaction knowing that our mother is going to be well looked after all the time I couldn't think for a better place for our mother to be in at this present point in time

My mum has recently been in hospital and has returned sadly in a very poor way being now bedbound. The care she is currently receiving is exemplary and I thank all the staff for their care and kindness

I can not praise this care home enough

My dad has been at Rebecca Court approximately 3 years or so. It is only the dedication and care of the staff that he is still with us,and just recently celebrated his 90th birthday. All the staff from the bottom up, treat him with care and kindness. Not only has he survived, he has thrived. And that is due to the all the staff.

He is very happy there and is well catered for, if there is an issue, then the management don't hesitate to get in touch.

I have never had any experience of a care home during my lifetime, and I have been very pleasantly assured that very good care is out there with people who present an attentive and nice environment. Certainly this is the case in Rebecca Court.

My stepfather has been managed very well and is a fairly high dependance individual but the team at Rebecca Court have attended to his medical and comfort needs well.

My Stepfather seems to be content.

My husband spent 6 weeks at Rebecca Court. From the first day all the staff were welcoming and friendly. And the staff were supportive and understanding at what was an anxious time. There was no problem in visiting and I was always greeted with a friendly smile. He chose to stay in his room and watch tv most of the time although he could have taken part in any of the varied activities that were provided with encouragement and enthusiasm. During his stay he had a few clinical incidents but each one was dealt with in a prompt and professional way which was very reassuring. He was happy and settled and got to know the team of staff as familiar faces. Rebecca Court is a friendly and welcoming community and certainly a care home we would both recommend.

They made my granny's 103rd very special for her and the family, they done a birthday tea for us all which was so nice & the birthday cake was absolutely delicious!! Thankyou all so much for making her day so special.

I am happy my mum is cared for, but unfortunately the lack of activity to stimulate the residents does not exist and as this is part of the holistic care package, it is unacceptable. During the 16 months my mum has been a resident at Rebecca Court, there has been only a very limited period of activities. I am certain my mum would benefit greatly from day-to-day activities, even though she suffers from dementia.

I would give 5 stars for facilities if there was a bar or a gym.

I cannot thank and praise the staff enough at Rebecca Court, from the cleaners to the manager and everyone in between, not only is my dad well cared for, he's respected, they all, including agency staff who help out are wonderful. Dad has had a few medical issues and the visiting District matron and nursing staff are fabulous. Even if I won the lottery, I wouldn't move him, even though we have to travel from Bournemouth and have health problems ourselves it is so reassuring that he is safe and happy

My father was a resident here, the manager and care team were excellent in providing care and support to my father. As a family, we are grateful for the kindness and professionalism shown and reassurance.

My mother was very well looked after here. The staff were professional, caring and understanding. They were very sympathetic to her needs.

All the staff are very helpful and friendly with a very pleasant atmosphere.

I have found Rebecca Court to be extremely welcoming and very well-run. All members of staff have been very helpful and very kind to my mum and all the residents that I have witnessed them interacting with during my visits. I have found the bedrooms to be a bit on the small side, but that is not something that is the fault of the home, just the building.

Rebecca Court was very welcoming and my relative settled well. When phoning the staff were very helpful. My relative is very happy to stay in his room and not join in with other residents/activities. The care and support given was good. My relative would've liked to shower (with help) and although offered to him, as it was upstairs, it wasn't taken up. Overall, I would be happy to use Rebecca Court for respite.

My dear mum recently passed peacefully away at Rebecca Court on 16th December 2022. I want to thank and praise all staff for their loving care of her. Mum had been a resident there for 14 months and had been very happy. I got to know the staff very well and regarded them as friends. They were also very kind and understanding to me. Thank you all so much.

My husband spent a week at Rebecca Court in order to take part in the holiday we were spending in Norfolk is very disabled following two serious strokes, side paralysis, aphasia, loss of speech and continence - so needed a range of equipment, and the care delivered allowed some respite for me! We were very impressed by the contacts prior to our visits to liaise, re every aspect of care, medication, routine etc. The welcome and genuine interest in him, the happy atmosphere among staff and residents and general competence we all wonderful.

Rebecca Court is an example of what superb care was like. All the staff are kind, professional and care delivered to residents and their families, I am so impressed with all aspects of care. There is always a smiling face, kind words and an understanding ear for residents and family. Well done everyone - Norse should be very proud of you; a shining example of teamwork and dedication. Thank you.