Rebecca Court

Staithe Road, Heacham, King's Lynn PE31 7EF
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9.2 31 Reviews
  • Rebecca Court, King's Lynn
Rebecca Court is a well-furnished care facility, equipped with an excellent range of care technology and expertise in order to offer satisfying provision for older people within a homely setting.

Residents with mobility issues are able to access adapted baths and showers, while having 24-7 access to skilled carers and personal plans maintained by focused key workers.

The home arranges support from GPs and other medical professionals, while being welcoming to loved ones and supportive of personal freedoms.
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Care Provided by Rebecca Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £935 – £1408
  • RESPITE Self-Funded Residential Care: £935 – £1408

Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.

These prices are only a guideline, please contact Rebecca Court to find out the exact price for your requirements.

Contact Rebecca Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rebecca Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Marks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (38)
  • Single Rooms with Ensuite Wet Room (4)

Rebecca Court Reviews (31)

9.2

Rebecca Court has a Review Score of 9.2 (9.229) out of 10, based on 8 reviews in the last 2 years.
Over all time Rebecca Court has 31 reviews.

Overall Experience
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Date Published
  • 31
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Reviewer Connection to Rebecca Court
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Total of 31, showing 21-31
Review from Richard L (Son of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum once settled in, enjoyed all her meals and the company of all the staff that cared for her. Her room was light and clean. End of life care given by the home excellent.
Only one down thing out of hours GP at the weekend was a no-show letting down my mum and your staff.
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your very kind words about the care and support your mum received at Rebecca Court. Please accept our condolences for your loss.
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Review from Tracey D (Daughter of Resident) published on 24 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yesterday Saturday 21st April, the care home put on an open day with lots of different activities throughout the day, family and friends were invited to come along and join in with the fun that was arranged.
I arrived at 3pm for the afternoon tea along with my sister, mum and step-dad. We had great
fun trying to guess where different types of food and drink came from (must admit some funny answers were supplied). The winners each got a medal which was a lovely gesture,
Then a buffet tea was brought out for everyone with lovely sandwiches, vol-au-vents and cakes and scones all the staff are very welcoming and friendly and nothing is too much trouble for them.
The activities co-ordinator put a lot of work into organising the day and she had great support from other staff who also enjoyed the day, would like to say a very big thank you for such a wonderful day we all had.
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your kind comments about the event at Rebecca Court in response to the Care Home Open Day 2018.
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Review from Margaret S (Friend of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The encouraging care my friend received was excellent. They were always polite and helpful and the home was very clean. My only concern was how early the evening meal was served (4.15pm). My friend said she always felt hungry at night because she couldn't eat enough at that early time.
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your kind words about the care your friend received at Rebecca Court. I have passed on your comments about the timing of the evening meal to the team.
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Review from Kate C (Friend of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed but the care and welcome from all the staff from the moment I arrived and throughout my visit. The staff smiled, listened and showed a real care of my friend's needs. The home creates a "homely" atmosphere and is spotlessly clean. My friend enjoys the activities and is very impressed
with the quality and presentation of the meals.


Thank you for looking after her so well. She arrived in a very distressed and traumatised state and she is now smiling and very positive about returning home.

Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your kind words about the care and support given to your friend at Rebecca Court.
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Review from Stephan O (Son of Resident) published on 4 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Over a 3 month respite period, my father was very complimentary about all aspects of the care home accommodation, facilities, staff and services he encountered. I, my wife, and my brother all echo his sentiment. Sometimes my father's care needs were somewhat challenging, demanding high levels of caring
professionalism. No matter how intimate or sensitive the issue or task, the staff at all levels and disciplines coped famously, they kept us well informed of all actions taken, and involved us in all decisions where our input was necessary. As with any complex service, there were a few minor blemishes but nothing that could be construed as defective. The management and team leading supervision have generated a very warm, friendly family atmosphere for residents, carers and visitors alike.
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your kind and detailed compliments on your father's care at Rebecca Court.
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Review from Gillian B (Daughter-in-law of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very supportive, especially as dad was getting on in years (93). His memory wasn't good and they treated dad with love and care, nothing was too much trouble for them. The carers have time for the residents, food very nice and when family come over to visit are offered a hot drink and biscuit.
All carers deserve a medal and especially Rebecca Court for looking after dad for 5 years and they took over and made my life easier. Well done everyone. Dad has since passed away. I'll miss seeing the staff.
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your kind words about the care and support your father received at Rebecca Court. Please accept our condolences for your loss and you are welcome to visit Rebecca Court at any time.
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Review from Karen J (Daughter of Resident) published on 26 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rebecca Court was a blessing for my mother. She was there from June 2 - July 5 when she passed away peacefully. The facility is great but the staff are AMAZING. They are professional, wonderful, awesome, compassionate, personable, friendly people - they became like family to me (and my brother). They
not only took care of our mom but also of us, as we stayed with her from June 26 until she passed. The staff couldn't do enough for us. We wanted for nothing. Our mother's room was clean and very spacious with big windows that overlooked the garden. I have praised Rebecca Court to everyone. I wish there was a Rebecca Court where I live in NYC!
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your kind words about the care and support your mother received in her short time at Rebecca Court. Please accept our condolences for your loss.
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Review from Marie S (Sister of Resident) published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to commend Rebecca Court. As a residential care home, I can honestly say they are second to none. My sister is living at the home and the loving care she is receiving is wonderful. The kindness, love, well-being, and compassion she receives daily is a joy to see.
This loving care is given
to all the residents who are all treated with love, dignity, and tenderness. My sister loves her carers and all the staff, all her needs are met daily. We are so glad and grateful that along with my sister this love and care is given to us as well, we are all made to feel so welcome.I can't thank the management enough for their leadership in the way this wonderful is being run.
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for this glowing report of the care your sister is receiving at Rebecca Court.
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Review from Jenny W (Daughter of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Rebecca Court are warm, caring and friendly.
As my mother's health became worse, staff put in place extra support.
During her last few days, she was treated with respect and everything was done to make her as comfortable as possible.
Throughout I was kept informed and consulted.
I would
have no hesitation in recommending Rebecca Court to others.
Reply from richard smith, marketing manager at Rebecca CourtThank you for your kind words about Rebecca Court. Please accept our condolences for your loss.
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Review from Martyn P (Son of Resident) published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went to live at Rebecca Court in June 2015 and from the day she arrived, we were all made to feel very welcome, nothing was too much trouble. Mam was not always the easiest of ladies, but the kindness and care she was given by all the staff was excellent. When mam passed away, the staff were
so caring and helpful. They made a difficult time much easier. A gold star for Rebecca Court for excellence.
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your kind words about the care and support your mother received at Rebecca Court. Please accept our condolences for your loss.
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Review from June S (Resident) assisted by family/friend published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely welcome, a cup of tea and a chat.
Very helpful and caring staff, all residents are looked after with respect and to retain their dignity. Assistance always available when required.
Always plenty of food and fluids (even in bedrooms)
Clean and tidy home, even though decorating has been
done downstairs, which didn't affect the residents.
Family are always made very welcome. A lovely homely feeling.
Reply from Richard Smith, Marketing Manager at Rebecca CourtThank you for your lovely comments about Rebecca Court.
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Current Review Score: 9.2 (9.229)

Overview of Review Score

The Review Score of 9.2 (9.229) out of 10 for Rebecca Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.708 for Rebecca Court is calculated as follows: ( (74 Excellents x 5) + (5 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 89 Ratings = 4.708
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.521 Points relating to the number of positive Reviews for Rebecca Court is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 7 Positive Reviews ÷ 7.6 = 0.921
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Michelle

Michelle Marks

Job Title: Registered Manager Joined: 2021

I have been working for NorseCare for 13 years, beginning as a Care and Support Worker and progressing to the role of Manager.


I have always loved working in care, I am passionate about what I do and feel it is important to share that passion with those around me, working as a team, promoting their development and encouraging them realise their aspirations. NorseCare supports its staff and allows growth, providing excellent training opportunities for those who wish to progress and ensure the wellbeing of all those who work for us.


I am proud of how our staff provide excellent care to residents in a holistic way and with such professionalism, having the wellbeing of our residents at the heart of all we do. I would happily choose our home for one of my own loved ones.

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