Rebecca Court

I just want to say a huge thank you to everyone at Rebecca Court for looking after my mum before, during and after the Pandemic.

At times my mum has been extremely poorly due to Covid 19 related complications and I truly believe it is due to the outstanding bravery, time and genuine care all the staff have given her since day one she is still with us today.

My mum is a keen Royalist and nothing makes me happier for my mum to have been here to witness the Platinum Jubilee.

Thank you

Keep up the good work.

My dad was a resident at Rebecca Court for the past 4 years and during this time he made many friends. Rebecca Court supported us as a family to build new bonds and happy memories. Many of these were during his last few weeks. Even with Covid restrictions, they supported us as a family to spend those last precious moments with Dad. I know I have lost my dad but have made many friends at Rebecca Court, staff and residents. They are all amazing.

I am extremely satisfied with the wonderful management and staff at Rebecca Court. I have been living in South Africa and have only managed to have a few short visits with my late mum. These visits have always been so joyful as I saw how my mum was being so well looked after by the wonderful staff members there and the management. In her final days, I could not be there(due to Covid) but was really happy with the compassionate and caring way that the staff kept me informed and were always available to her. They were by her bedside when she passed so was not alone. This was so important to me. My mum loved the staff there, so I must say a heartfelt thank you to everyone at Rebecca Court. I could not have wished for a better place.

Our father spent the last two years of his life at Rebecca Court. We cannot praise highly enough the standard of care that he received throughout his stay. The care I have referred was visible and evident in every member of staff that we had the privilege of coming into contact with. The standard of cleanliness was exceptional and all staff were always available if members of our family wanted to ask any questions or make any requests. The management team appeared to be well respected by the staff. A highly professional setup exists in this home.

Thank you for making this difficult time easy for me not having to worry about my dad knowing he is in safe hands.

Only one down thing out of hours GP at the weekend was a no-show letting down my mum and your staff.

The activities co-ordinator put a lot of work into organising the day and she had great support from other staff who also enjoyed the day, would like to say a very big thank you for such a wonderful day we all had.

The encouraging care my friend received was excellent. They were always polite and helpful and the home was very clean. My only concern was how early the evening meal was served (4.15pm). My friend said she always felt hungry at night because she couldn't eat enough at that early time.

I was very impressed but the care and welcome from all the staff from the moment I arrived and throughout my visit. The staff smiled, listened and showed a real care of my friend's needs. The home creates a "homely" atmosphere and is spotlessly clean. My friend enjoys the activities and is very impressed with the quality and presentation of the meals.

Thank you for looking after her so well. She arrived in a very distressed and traumatised state and she is now smiling and very positive about returning home.

Over a 3 month respite period, my father was very complimentary about all aspects of the care home accommodation, facilities, staff and services he encountered. I, my wife, and my brother all echo his sentiment. Sometimes my father's care needs were somewhat challenging, demanding high levels of caring professionalism. No matter how intimate or sensitive the issue or task, the staff at all levels and disciplines coped famously, they kept us well informed of all actions taken, and involved us in all decisions where our input was necessary. As with any complex service, there were a few minor blemishes but nothing that could be construed as defective. The management and team leading supervision have generated a very warm, friendly family atmosphere for residents, carers and visitors alike.

Staff very supportive, especially as dad was getting on in years (93). His memory wasn't good and they treated dad with love and care, nothing was too much trouble for them. The carers have time for the residents, food very nice and when family come over to visit are offered a hot drink and biscuit. All carers deserve a medal and especially Rebecca Court for looking after dad for 5 years and they took over and made my life easier. Well done everyone. Dad has since passed away. I'll miss seeing the staff.

Rebecca Court was a blessing for my mother. She was there from June 2 - July 5 when she passed away peacefully. The facility is great but the staff are AMAZING. They are professional, wonderful, awesome, compassionate, personable, friendly people - they became like family to me (and my brother). They not only took care of our mom but also of us, as we stayed with her from June 26 until she passed. The staff couldn't do enough for us. We wanted for nothing. Our mother's room was clean and very spacious with big windows that overlooked the garden. I have praised Rebecca Court to everyone. I wish there was a Rebecca Court where I live in NYC!

This loving care is given to all the residents who are all treated with love, dignity, and tenderness. My sister loves her carers and all the staff, all her needs are met daily. We are so glad and grateful that along with my sister this love and care is given to us as well, we are all made to feel so welcome.I can't thank the management enough for their leadership in the way this wonderful is being run.

I would have no hesitation in recommending Rebecca Court to others.

My mother went to live at Rebecca Court in June 2015 and from the day she arrived, we were all made to feel very welcome, nothing was too much trouble. Mam was not always the easiest of ladies, but the kindness and care she was given by all the staff was excellent. When mam passed away, the staff were so caring and helpful. They made a difficult time much easier. A gold star for Rebecca Court for excellence.

Family are always made very welcome. A lovely homely feeling.