






St Nicholas House is a thirty-eight bedroom home from Norse Care, dedicated to personalised care programmes and committed to the dignity of all clients.
The home also offers a six bedded specialist dementia care unit, where rooms are available to privately funded individuals or to those supported by Norfolk County Council under an agreed contract.
Norse Care are a provider that believes in on-going investment to keep up with care sector developments,...
Care Provided by St Nicholas House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.
The price(s) shown are provided by the care home. Contact St Nicholas House for full pricing details and T&Cs.
Contact St Nicholas House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Norse Care (Services) Ltd
- Private Owned
Person in charge
- Linda Curtis (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (6)
St Nicholas House Reviews (29)
St Nicholas House has a Review Score of 9.1 (9.103) out of 10, based on 7 reviews in the last 2 years.
Over all time St Nicholas House has 29 reviews.
We are very satisfied with the care given especially as this is a care home and not nursing home - a lot is expected of the staff who do a brilliant job considering there are so few of them. They treat my mother-in-law with the greatest respect and are always prepared to listen to any issues we have. It gives us peace of mind to know she is so well looked after.
Thank you for your comments about the care and support your relative is receiving at St Nicholas house.
My experience of residing at St Nicholas House for approximately 4 and a half years is of being taken care of and of being made comfortable in my old age with no intention of a move to another provider.
Thank you for your kind thoughts about the care and support you have received in 4 and a half years at St Nicholas House.
I am leaving St Nicholas house in Friday but would like to take this opportunity today how very grateful I am to all the wonderful staff in all areas for their kindness, thoughtfulness and professionalism. A big thanks to all for helping me to be the person I am and able to lead a normal life again.
Thank you for your kind comments about the care and support you have received at St Nicholas House.
Good care plan.
Room and chair good.
Said food was very good.
Well staffed.
All pleasant, helpful and caring.
Thank you for your kind review of St Nicholas House.
My Uncle was a resident for 14 years and during that time I have had no worries or concerns about his care as he has been so well looked after. My uncle has just received End of Life Care at St Nicholas House and the staff have all been tremendous. Not only have they been so caring, they have also been so supportive to me. I would never hesitate to recommend this wonderful home. It is also very clean and there have never been any smells. If I was an age to need residential care, I would hope I could go to St Nicholas House
Thank you for your kind words about the care and support your uncle received at St Nicholas House.
We visited my mother-in-law on a weekday morning. The care home is extremely well located and has a pleasant tidy garden and good access. The residents were enjoying their breakfast and the staff were very welcoming. Residents were happy and chatty and the atmosphere was lovely. It did not smell like a care home or hospital, it was homely. We liked the collages on the walls and the way the staff were interacting with residents - they were genuinely friendly and not patronising. I am happy that my mother-in-law is so well looked after and that she is staying in this care home.
Thank you for your lovely comments about St Nicholas House and the care your mother in law is receiving.
My mother went in to live at St Nicholas House in January 2014. She was initially in another place. Mum didn't really settle in well, staying mainly in her room, other than meal times. Upon moving into St Nicholas House she was instantly significantly happier. The entire staff - carers, office staff, kitchen staff were absolutely amazing. I often called at meal times and was extremely impressed with the meals provided. The cares were always very kind and patient with mum. She loved them all. She was always treated with dignity. We only ever had an issue with the laundry system but that improved recently. I could not praise the place highly enough.
Thank you for your lovely feedback about St Nicholas House.
What can I say, just a brilliant care home. They treated my dad extremely well as if one of their relatives. All staff were happy and did their utmost for my dad. We went to the home twice a week and nothing was ever an issue, or there were concerns. Treated as individual. One of the carers came to visit dad in hospital twice in his last days on this planet. Highly recommended for your loved ones!
My mother has been a resident at St Nicholas House since June 2014 as a result of frailness and reduced mobility. Care facilities were good to excellent with positive and helpful attitude of the home was exceptional and my mothers experience of residential care was very positive. My mother has increasing nursing needs and the home has tried to meet them within the limits of the resources that are available. My mother now receives end of life care. I talk to both other residents and staff and my overall impression of St Nicholas House is positive as it's reputation in the general community.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Nicholas House.
There are no upcoming events for St Nicholas House.
Awards / Recognitions (1)
- 01 Apr 2017Recipient: Norse Care (Services) Ltd
Accreditations
There are no accreditations posted yet for St Nicholas House.
Meet the Team (1)

giving the best care possible.
I moved to St Nicholas House in 2015 as Deputy Manager. We have an excellent team and I am always encouraging and supporting staff with new ways of working. I am now embracing the opportunity of being the Manager.
I pride myself on providing person centred care and am passionate about all the residents I support. Seeing them each day, smiling and chatting with staff and other residents in an environment that feels like home is the best reward of the role.
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