St Nicholas House

We are very satisfied with the care given especially as this is a care home and not nursing home - a lot is expected of the staff who do a brilliant job considering there are so few of them. They treat my mother-in-law with the greatest respect and are always prepared to listen to any issues we have. It gives us peace of mind to know she is so well looked after.

My experience of residing at St Nicholas House for approximately 4 and a half years is of being taken care of and of being made comfortable in my old age with no intention of a move to another provider.

I am leaving St Nicholas house in Friday but would like to take this opportunity today how very grateful I am to all the wonderful staff in all areas for their kindness, thoughtfulness and professionalism. A big thanks to all for helping me to be the person I am and able to lead a normal life again.

All pleasant, helpful and caring.

My Uncle was a resident for 14 years and during that time I have had no worries or concerns about his care as he has been so well looked after. My uncle has just received End of Life Care at St Nicholas House and the staff have all been tremendous. Not only have they been so caring, they have also been so supportive to me. I would never hesitate to recommend this wonderful home. It is also very clean and there have never been any smells. If I was an age to need residential care, I would hope I could go to St Nicholas House

We visited my mother-in-law on a weekday morning. The care home is extremely well located and has a pleasant tidy garden and good access. The residents were enjoying their breakfast and the staff were very welcoming. Residents were happy and chatty and the atmosphere was lovely. It did not smell like a care home or hospital, it was homely. We liked the collages on the walls and the way the staff were interacting with residents - they were genuinely friendly and not patronising. I am happy that my mother-in-law is so well looked after and that she is staying in this care home.

My mother went in to live at St Nicholas House in January 2014. She was initially in another place. Mum didn't really settle in well, staying mainly in her room, other than meal times. Upon moving into St Nicholas House she was instantly significantly happier. The entire staff - carers, office staff, kitchen staff were absolutely amazing. I often called at meal times and was extremely impressed with the meals provided. The cares were always very kind and patient with mum. She loved them all. She was always treated with dignity. We only ever had an issue with the laundry system but that improved recently. I could not praise the place highly enough.

What can I say, just a brilliant care home. They treated my dad extremely well as if one of their relatives. All staff were happy and did their utmost for my dad. We went to the home twice a week and nothing was ever an issue, or there were concerns. Treated as individual. One of the carers came to visit dad in hospital twice in his last days on this planet. Highly recommended for your loved ones!

My mother has been a resident at St Nicholas House since June 2014 as a result of frailness and reduced mobility. Care facilities were good to excellent with positive and helpful attitude of the home was exceptional and my mothers experience of residential care was very positive. My mother has increasing nursing needs and the home has tried to meet them within the limits of the resources that are available. My mother now receives end of life care. I talk to both other residents and staff and my overall impression of St Nicholas House is positive as it's reputation in the general community.