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St Nicholas House

Littlefields, Dereham, Norfolk NR19 1BG
Norse Care (Services) Ltd Logo
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St Nicholas House, Dereham
St Nicholas House, Dereham
St Nicholas House, Dereham

St Nicholas House is a thirty-eight bedroom home from Norse Care, dedicated to personalised care programmes and committed to the dignity of all clients.

The home also offers a six bedded specialist dementia care unit, where rooms are available to privately funded individuals or to those supported by Norfolk County Council under an agreed contract.

Norse Care are a provider that believes in on-going investment to keep up with care sector developments,...  

Care Provided by St Nicholas House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,608£1,300 - £1,608
Residential Dementia Care£1,300 - £1,608£1,300 - £1,608

Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.

Contact St Nicholas House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Linda Curtis (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (6)

St Nicholas House Reviews (29)

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9.1

St Nicholas House has a Review Score of 9.1 (9.103) out of 10, based on 7 reviews in the last 2 years. Over all time St Nicholas House has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from A B (Daughter-in-law of Resident) published on 5 August 2019 Submitted via Postal Card
Overall Experience

We are very satisfied with the care given especially as this is a care home and not nursing home - a lot is expected of the staff who do a brilliant job considering there are so few of them. They treat my mother-in-law with the greatest respect and are always prepared to listen to any issues we have. It gives us peace of mind to know she is so well looked after.

Reply from Richard Smith, Marketing Manager at St Nicholas House

Thank you for your comments about the care and support your relative is receiving at St Nicholas house.

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Review from E B (Resident / Service User) published on 18 June 2019 Submitted via Postal Card
Overall Experience

My experience of residing at St Nicholas House for approximately 4 and a half years is of being taken care of and of being made comfortable in my old age with no intention of a move to another provider.

Reply from Richard Smith, Marketing Manager at St Nicholas House

Thank you for your kind thoughts about the care and support you have received in 4 and a half years at St Nicholas House.

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Review from Julia E (Respite Resident) published on 18 June 2019 Submitted via Postal Card
Overall Experience

I am leaving St Nicholas house in Friday but would like to take this opportunity today how very grateful I am to all the wonderful staff in all areas for their kindness, thoughtfulness and professionalism. A big thanks to all for helping me to be the person I am and able to lead a normal life again.

Reply from Richard Smith, Marketing Manager at St Nicholas House

Thank you for your kind comments about the care and support you have received at St Nicholas House.

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Treated with Dignity
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Review from S M (Friend of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
Resident is content.
Good care plan.
Room and chair good.
Said food was very good.
Well staffed.

All pleasant, helpful and caring.

Reply from Richard Smith, Marketing Manager at St Nicholas House

Thank you for your kind review of St Nicholas House.

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Review from Jane L (Niece of Resident) published on 20 February 2018 Submitted via Website
Overall Experience

My Uncle was a resident for 14 years and during that time I have had no worries or concerns about his care as he has been so well looked after. My uncle has just received End of Life Care at St Nicholas House and the staff have all been tremendous. Not only have they been so caring, they have also been so supportive to me. I would never hesitate to recommend this wonderful home. It is also very clean and there have never been any smells. If I was an age to need residential care, I would hope I could go to St Nicholas House

Reply from Richard Smith, Marketing Manager at St Nicholas House

Thank you for your kind words about the care and support your uncle received at St Nicholas House.

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Review from Bridget S (Daughter-in-law of Resident) published on 18 October 2016 Submitted via Postal Card
Overall Experience

We visited my mother-in-law on a weekday morning. The care home is extremely well located and has a pleasant tidy garden and good access. The residents were enjoying their breakfast and the staff were very welcoming. Residents were happy and chatty and the atmosphere was lovely. It did not smell like a care home or hospital, it was homely. We liked the collages on the walls and the way the staff were interacting with residents - they were genuinely friendly and not patronising. I am happy that my mother-in-law is so well looked after and that she is staying in this care home.

Reply from Richard Smith, Marketing Manager at St Nicholas House

Thank you for your lovely comments about St Nicholas House and the care your mother in law is receiving.

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Review from Helen B (Daughter of Resident) published on 4 September 2015 Submitted via Postal Card
Overall Experience

My mother went in to live at St Nicholas House in January 2014. She was initially in another place. Mum didn't really settle in well, staying mainly in her room, other than meal times. Upon moving into St Nicholas House she was instantly significantly happier. The entire staff - carers, office staff, kitchen staff were absolutely amazing. I often called at meal times and was extremely impressed with the meals provided. The cares were always very kind and patient with mum. She loved them all. She was always treated with dignity. We only ever had an issue with the laundry system but that improved recently. I could not praise the place highly enough.

Reply from richard smith, marketing manager at St Nicholas House

Thank you for your lovely feedback about St Nicholas House.

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Review from Malcolm G (Son of Resident) published on 12 August 2015 Submitted via Postal Card
Overall Experience

What can I say, just a brilliant care home. They treated my dad extremely well as if one of their relatives. All staff were happy and did their utmost for my dad. We went to the home twice a week and nothing was ever an issue, or there were concerns. Treated as individual. One of the carers came to visit dad in hospital twice in his last days on this planet. Highly recommended for your loved ones!

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Review from Trevor L (Son of Resident) published on 31 July 2015 Submitted via Postal Card
Overall Experience

My mother has been a resident at St Nicholas House since June 2014 as a result of frailness and reduced mobility. Care facilities were good to excellent with positive and helpful attitude of the home was exceptional and my mothers experience of residential care was very positive. My mother has increasing nursing needs and the home has tried to meet them within the limits of the resources that are available. My mother now receives end of life care. I talk to both other residents and staff and my overall impression of St Nicholas House is positive as it's reputation in the general community.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (1)

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Meet the Team (1)

Linda Curtis
Linda CurtisJob Title:Registered ManagerJoined: 2021
When I first left school, I knew that care was my vocation. I have worked in the care sector for many years and started with NorseCare in 2004. I have always found the job fulfilling and have built good relationships with both residents and their families,

giving the best care possible.

I moved to St Nicholas House in 2015 as Deputy Manager. We have an excellent team and I am always encouraging and supporting staff with new ways of working. I am now embracing the opportunity of being the Manager.

I pride myself on providing person centred care and am passionate about all the residents I support. Seeing them each day, smiling and chatting with staff and other residents in an environment that feels like home is the best reward of the role.

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