The Lodge

London Road, Copdock, Ipswich IP8 3JD
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9 Reviews
  • The Lodge, Ipswich
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Andrew Lemar (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 1999

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)
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The Lodge Reviews (9)

Over all time The Lodge has 9 reviews.

Overall Experience
  • 6
  • 3
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Date Published
  • 9
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  • 9
Reviewer Connection to The Lodge
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 9, showing 1-9
Review from Stephen G (Son of Resident) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During Christmas, my mother's health deteriorated very quickly. Following a short stay in hospital, we required the services of a care home. We contacted The Lodge at Copdock and they were very helpful. My mother was taken into the home and she was looked after very well by all the staff. We found the
home clean and tidy and there was always a happy atmosphere.
A big thank you to everyone one at The Lodge for making my mum's stay comfortable.
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Review from Brian V (Son of Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has severe dementia. She has the classic issues of fear and instability when visiting the hospital. The team at The Lodge have the utmost care and sensitivity with my mothers problems. Their patience in times of my mother's difficulties is clearly designed to bring about calm in a sure, safe
and considered manner.


The facilities are clean and tidy. Their arranged activities are very stimulating. It is a pleasure to see my mother at The Lodge: she is safe.

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Review from William I (Power of Attorney of Resident) published on 31 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a mean death in a previous home our friend moved into the above home Nov 2013, a decision that has never been regretted. All her personal and medical needs have been very well looked after and she has made an excellent recovery. Her progress is largely down to local management who run a tight
ship and extremely supportive staff. I would have no hesitation in recommending this home to anyone.
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Review from Carol F (Wife of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in The Lodge since September 2010. The care he had was amazing, all the staff and management are really caring people and never passed a resident without a friendly word or cheery smile. Unfortunately my husband passed away, but the care he had and the kindness shown to me was second
to none. This care home is always clean, happy but above all what a care home should be, caring.
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Review from Brian T (Son of Resident) published on 29 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home has always been honest, open and helpful to us. They have a very hard job on their hands and staff and management all seem to do their best to look after the residents in the best way possible.
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Review from Lisa F (Daughter of Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident for a year now and initially she was very frail and quite poorly having been living on her own with family support previously. The lodge were able to accommodate her at very short notice and under difficult circumstances, us as the family have been grateful to have mum in
a placement to which adapts to her changing needs and offers family support to ensure mum receives specialised care. She has thrived since being at The Lodge/Copdock and staff and management are all excellent.
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Review from J N (Wife of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at The Lodge for more than 3 years now. I visit almost everyday only missing when an occasional Bank holiday, no transports available. I have always found it a warm and comfortable place, all of the residents and visitors are treated with kindness and consideration and in my opinion
the care of the residents is excellent.
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Review from Robert V (Husband of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management are capable and efficient. The carers are excellent and considerate in their dealings with the residents. The staff are all very friendly and welcoming.
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Review from Caroline A (Daughter of Resident) published on 5 January 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Over recent months the service has worked hard to meet the necessary standards set by CQC .


However, I do think that there is still room for some improvement. I would like to see the communal lounges look more like lounges and not just communal areas. For instance, residents do struggle with cups

of tea and either have to rest the cups on the arm of their chair or bend down and put the cups on the floor. Narrow side tables between chairs, I am sure would help. The windowsills tend to get crowded up with unnecessary items. I would like to see "staff stations" in each communal room, to accommodate things such as drinking straws etc, so that the windows are more pleasant to look at. The flooring is kept to a good standard and so are the bedrooms, but other areas need attention; windowsills again, get sticky and the windows could do with regular indoor cleaning. I would like to see front and back gardens more accessible to residents, perhaps they could be taken out there as a group, with staff on duty by them when the weather is fine. Activities could be held outside. The standard of the communal furniture, in particular the chairs is very poor, when you think that these old folk are sitting in them all day, every day, some chairs must make their legs numb, due to the lack of cushioning in the seat pads. More fresh air needs to be obtained somehow, as the large lounge does get rather odorous at times.


However, on a good note I am hoping to discuss this with the service manager at some point in the new year, and I do want to get myself more involved.


I know that this all sounds negative, but the service is working to improve and they can't improve if they don't know where to make the changes. I would like to think that issues can be discussed openly with a view to improving wherever possible. WE MUST ALL seek for continued improvement and I don't mind taking part.

Reply from The Lodge Management, The Lodge Management at The Lodge

Dear Caroline,


Thank you for taking the time to provide us with feedback regarding The Lodge.


We very much value your comments and will use it to make the necessary changes to our service in order to improve care provision for the residents. Please be assured that your feedback will be discussed in detail with the appropriate departments so they can also learn from your comments.


On a separate note, thank you for your kind words regarding the standard of the bedrooms and staff support and as such, I am very confident that with some effective adjustments to our processes we can eliminate the issues you mentioned.


Best regards,


The Lodge Management

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Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Lodge

What types of Care is The Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lodge have?

There are 40 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Lodge?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Lodge to the centre of Ipswich?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lodge to verify any information. View our terms and conditions. The Lodge has an Basic Service - more info.